Imperial Swan Hotel and Suites Lakeland

3.2

Poor (172 Reviews)

Hotel in Lakeland, FL

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Located 40 minutes from Busch Gardens in Tampa and 50 minutes from Disney World, this hotel offers an on-site restaurant and rooms with a microwave and refrigerator.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Hot tub or spa

Wheelchair accessible

Family friendly

Map of Lakeland, FL

Nearby attractions

Soarin' Around the World

58.3 mi

Avatar Flight of Passage

53.2 mi

ZooTampa at Lowry Park

50.4 mi

Old Town

57.6 mi

Available Rooms

2 Double • 290 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 1 Sofa • 581 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Imperial Swan Hotel and Suites Lakeland

$$$$

3.2

Poor (172 Reviews)

Hotel in Lakeland, FL

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Located 40 minutes from Busch Gardens in Tampa and 50 minutes from Disney World, this hotel offers an on-site restaurant and rooms with a microwave and refrigerator.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Hot tub or spa

Wheelchair accessible

Family friendly

Map of Lakeland, FL

Nearby attractions

Soarin' Around the World

58.3 mi

Avatar Flight of Passage

53.2 mi

ZooTampa at Lowry Park

50.4 mi

Old Town

57.6 mi

Available Rooms

2 Double • 290 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 1 Sofa • 581 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

3.2

Poor (172 Reviews)

100% verified reviews

1.0

Jul 2023

Will not stay there again. Hotel is mismanaged and run down. Musty smelling rooms.

Good location

No body working desk hardly at all. Had to wait hour and half for someone to come and check me in. I was there all week and had NO room service. No beds made. No clean towels. Nothing.

1.0

Dec 2022

it was crappy

nothing

no staff available for check in. place dirty with roaches in lobby. had to make arrangements on short notice cost me more money. DO NOT recommend this place to anyone.

3.0

Nov 2022

beds were comfortable

great location

there we’re no rooms available when I arrived even though I made reservations. looks like Hotel was under construction at the time as well. wasn’t suitable for family.

10.0

Jul 2022

great value!

super convenient location in a safe area

1.0

Jun 2022

Very dissatisfied.

Nothing.

Room Service

10.0

Jun 2022

Exceptional

Everything

Nothing

1.0

May 2022

I wouldn't advise any one to stay at hotel.

(Nothing) It was affordable but once there. this hotel needs to be shut down until it's up to code from the county and state.

Not clean, toilet didn't work, beds nasty, no working showers, no wifi, no lighting in bathroom, entrance, It hotel is nasty. The pool wasn't full and had green stuff in it.

3.0

May 2022

Terrible!

located where I needed

When I turned on the light upon entry a roach ran across the table, where there were two dead roaches! I killed at least 6 roaches. The toilet had a dirty ring. The shower, the water was over my ankles! Refrigerator had dead and live bugs in it, some even frozen in the iced over area! Pool was mostly drained and what water was in there was black! No restaurant, no bar, no staff. Dirty linens on the floor next to the elevators. TV channels limited and bad signal, kept cutting out. Overall terrible!

1.0

May 2022

needs to be deep cleaned .Sprayed to get rid of bug

nothing

everything

1.0

Apr 2022

This place is a dump.

Location to Lakeland Airport

Room smelled of stale cigarettes. Lamp on nightstand had no shade and no bulb. Bathroom had a lamp and no overhead light until I asked them to change the overhead bulbs. No clean towels provided after the first night so had to use the same towels for three days. Beds were not changed during the stay. Room Phone did not work. No working ice machines on the property. Garbage on the floor In the hallway. No remote control for tv. Got one from front desk but couldn’t control the volume. Toilet ran constantly. This hotel is an absolute dump. I can’t believe I paid so much money for this disgusting place. Do not stay here!

3.0

Apr 2022

Poor

.There was no hot water for bathing, the shower extremely small (like 3' x 3' size ) the matresses looked like they were 20 years old how uncomfortable they were , there was no breakfast and the elevators was very dirty... The hotel facilities need restructuring asap .

2.0

Apr 2022

Restoration and Renovation

The staff was friendly.

The price was way more than the worth of the property. The tub was dirty beyond what Bleach could clean. The hotel need to be renovated, it has lossed all of it luster! The alarm kept going off ALL night for everyone to evacuate the hotel. Having to wake up small kids several times during the night is NOT the way the end or start the day!

1.0

Mar 2022

Not sure if there are exact words to sum up my stay.

Unfortunately there was nothing I liked about this hotel and stay.

The room was very outdated, there was a hole in the wall that was brought to the attention of the front staff (they had no idea it was there). The water temperature took about half an hour to warm up, to be able to shower. The white sheets were stained. The linen needs a major upgrade.

1.0

Mar 2022

Disappointed

The rooms were out dated, the smell was like old and cigarettes on the non smoking floor, there was no cable tv and the TV was really old and only basic channels and only a couple came in and they kept going in and out, and the beds were old and I could feel the springs in the mattress, like the mattress was crunchy. I paid $150 for that room and it was not worth it.

6.0

Mar 2022

Pleasant

friendly staff

sheets was dirty tv didn’t work

1.0

Mar 2022

It was over an hour to check in, room had not been cleaned, next room was also dirty, so we are never staying there agai

it was in a convenient location.

when we arrived to check in, no one was at the front desk. we called the after hours (even though it was before the after hours start time per the note on the desk) phone number multiple times. nothing. After more than 15 minutes, some one came. They checked us in and gave us a room key. We got up to the room, the key didn’t work. back down stairs and the front desk person was gone again. another 20 minutes later, they were letting us into the room, but it had not been cleaned after the last guest. the bed was not made, the bathroom was messy. AGAIN downstairs. AGAIN waiting to find the front desk person. They got us into another room. At this point, we were over an hour since we arrived at the hotel. we got into our room, and got settled. the bathroom floor was grimy, and there were Qtips on the floor under the sink. it was a nightmare. But it was after 10 PM and we were told the room was non-refundable. Since we paid $279 for this digesting room, we just went to sleep and left first thing.

1.0

Mar 2022

It was the worst hotel/motel that I have ever stayed in and will never stay there again.

I liked the fact that they got the toilet working. The bed was fairly comfortable.

The place is old and rundown. The shower nozzle was rusted. There was some kind of discoloration on the bottom of the tub that they tried to cover with a white mat. The lampshade had tears in it. The place was awful. The view out my window was a trash dumpster. I had to find outlets for the coffee maker and the microwave (the turntable didn't work).

4.0

Mar 2022

Disappointing

Nothing

Unclean. Dirty lobby, No restaurant, No lounge.No pool.all locked up. There had been water leak in our bathroom because door was so swollen at bottom it would not even shut. All ice machines and drink machines were removed. Had to ask for ice at fron desk.Bathroom was fility , I used my own Lysol wipes to clean bathroom before we used it. No toliet paper. 2 small towels. No washcloths or handtowels. All lights were unplugged. No TV, only snow when we finally found how to plug it in. Telephone did not work, So you couldn't contact lobby. Fire alarms were going off all hours of night. I ask to speak to manager twice and the woman at front desk did not even acknowledge me. There was no customerservice..Pictures on booking.com are not what this hotel looks like

2.0

Mar 2022

Very poor

The front office people disappeared for hours. They also pulled the fire alarm every 3 hours. The stairs were locked on floor 5&6.

1.0

Mar 2022

Bad

Friendly staff but we have yet to get our refund as proof. We were there a whole 10 mins and left due to dirty room conditions and nothing as advertised online.

See above / false advertisement. Website needs to be updated!

2.0

Mar 2022

Very poor

Filthy

1.0

Feb 2022

not worth the money and very dirty also not worth cost as it is run down

only property to have a room

dirty,smelled,water leak,tub clogged,no cable,elevators smelled of must and weed and cigarette smoke just like the rooms only good was the lady at the front desk

1.0

Feb 2022

bad

nothing

dirty room big humidity odor ac didn't turn on bathtub DIRTY lamps missing lightbulbs ask for a blanket left one day before 2/19/22 around 2pm instead of 2/20/22 Elevator awfull booking should not promote this place I should received at least the early day leave

9.0

Feb 2022

Feliz

Personal en la recession temprano en la manana

1.0

Jan 2022

$223.00

What you advertised on line,is not what you get this hotel is run down.

FAQs

How much does this hotel cost compared to others in Lakeland?

The average price for a rental in Lakeland is $237 per night. This rental is $8 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Imperial Swan Hotel and Suites Lakeland. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Imperial Swan Hotel and Suites Lakeland pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Imperial Swan Hotel and Suites Lakeland?

We found 10 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.

Explore similar vacation rentals in Lakeland

Explore all rentals in Lakeland

8.9

Excellent(221 Reviews)

Home2 Suites By Hilton Lakeland

Imperial Swan Hotel and Suites Lakeland

Hotel in Lakeland, FL

Reasons to book

About this hotel

Amenities

Map of Lakeland, FL

Nearby attractions

Available Rooms

Imperial Swan Hotel and Suites Lakeland

Hotel in Lakeland, FL

Reasons to book

About this hotel

Amenities

Map of Lakeland, FL

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Lakeland?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Imperial Swan Hotel and Suites Lakeland pet friendly?

What amenities are available at Imperial Swan Hotel and Suites Lakeland?

Explore similar vacation rentals in Lakeland

Lakeland travel inspiration

Related vacation destinations