Quality Inn & Suites Kearneysville - Martinsburg
3.4
Average(255 Reviews)Hotel in Shenandoah Valley, VA
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
This Quality Suites hotel is conveniently located just six miles from Shepherd University.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Hot tub or spa
TV
Gym or Fitness Center
Map of Shenandoah Valley, VA
Available Rooms
1 King • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 247 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.4
Average(255 Reviews)100% verified reviews
3.4
Nothing. It was horrible.
Everything. Rude staff, smelly rooms.
3.4
Out of town areas
There wasn’t anything I didn’t like it a pretty good hotel for being cheaper
3.4
Nothing
The room was dirty and infested with bed bugs . The staff was terrible said we were lying about the bed bugs went up to check and came back and said nope no bugs. THEY WERE EVERYWHERE all over the walls in the bathroom walls . Then they wouldn’t even give us bags to bag up our stuff so we didn’t take the bugs home we had to run over to sheetz and ask them for some. Weren’t apologetic didn’t do anything to help us nor would they give us our money back ! ABSOLUTELY APPALLED with how we were treated !
3.4
Fairly easily accessible from I81
Room smelled disgusting of cigarette smoke and mildew- my clothes were coated in the stench. Walls dirty and streaked with water stains.
3.4
A lot of parking spots
Outdated
3.4
The location is superb, easy to find.
Everything. The room stinks. The microwave in room 126 is not working, and the TV was not coming on either.
The receptionist was rude to me during checkout. The communication was poor.
I went for breakfast at 07:20 a.m. The proteins(eggs and sausages) were finished, and were not refilled.
This is the worst hotel I have ever been to
3.4
There where no towels when we arrived and in the morning I was woken by a continuous barking dog.
3.4
I'v stayed here several times in the past, but the carpets throughout the hotel were noticeably dirtier than in the past and the walls in the bathroom showed signs of water damage.
The hotel needs need carpet throughout and a deep cleaning of the entire place.
3.4
the property has definitely improved since I last visited
carpet made my feet black
3.4
Neo - front desk and all around staff - great, friendly, efficient and responsive tones.
Good basic breakfast. Eggs and waffles are always appreciated. Need more fresh fruit.
No carpet in room, Outdated facility in general.
3.4
The location
3.4
The location
The staff did not greet us when we arrived. The next day I went to the front desk to ask a question. The girl at the desk was on her phone, I said excuse me, she shot me a look and said what?
Both girls I encountered at the front desk were in jeans with holes, a hoody and a sweatshirt, eye briw and nose piercings.
Not professional at all and if they weren't behind the counter you wouldn't have known they worked there.
3.4
Neo was great - so helpful and so polite
Breakfadt could be improved with fresh fruit.
3.4
Bed was comfortable and great room space
Mold in the shower and sink
3.4
Room had an odor that smelled like someone had been smoking in the room, although it was supposed to be non smoking.
Internet suggested the room had a whirlpool tub in the room, which it did not. The tubitself had a broken cloth rod and only one of the holes were plugged. This allows water from the shower to get in behind the tub. This may be where the smell was coming from. No elevator to 2nd floor. Tv and phone did not work. Eventually the desk clerk told me how to go about getting the tv to work but I had to work on it myself. 😏
3.4
The Breakfast was fine
The Shower curtain was Filthy dirty room smelled of dog, beds were very uncomfortable felt as if matresses could have been replaced.
3.4
great location….convenient, safe, quiet!
trash could have been emptied daily outside and breakfast area
3.4
great location and very clean. good breakfast
the person who checked me in was very curt and unfriendly
3.4
Nothing at all
My room was dirty I was offered to stay in another room which was also dirty management was very nasty and rude I had to clean my own room in addition I paid for a jet tub that I was not able to use
FAQs
How much does this hotel cost compared to others in Shenandoah Valley?
The average price for a rental in Shenandoah Valley is $402 per night. This rental is $272 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Quality Inn & Suites Kearneysville - Martinsburg. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Quality Inn & Suites Kearneysville - Martinsburg. Enjoy the water!
Is Quality Inn & Suites Kearneysville - Martinsburg pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Quality Inn & Suites Kearneysville - Martinsburg?
We found 9 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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