Extended Stay America Suites - Knoxville - West Hills

3.4

Average(87 Reviews)

Hotel in Knoxville, TN

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This Extended Stay America - Knoxville - West Hills is located in Knoxville and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Family friendly

Map of Knoxville, TN

Nearby attractions

The Island in Pigeon Forge

44.8 mi

Dollywood

48.5 mi

Ripley's Aquarium of the Smokies

53.3 mi

TITANIC Museum Attraction

43.5 mi

Available Rooms

1 Sofa • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Extended Stay America Suites - Knoxville - West Hills

$$$$

3.4

Average(87 Reviews)

Hotel in Knoxville, TN

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Family friendly

Map of Knoxville, TN

Nearby attractions

The Island in Pigeon Forge

44.8 mi

Dollywood

48.5 mi

Ripley's Aquarium of the Smokies

53.3 mi

TITANIC Museum Attraction

43.5 mi

Available Rooms

1 Sofa • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

3.4

Average(87 Reviews)

100% verified reviews

1.0

Feb 2024

It was scary for a single woman in a dark off the road hotel

The room was comfortable, clean and well designed for a small suite

People stalking through the halls late into the morning. I felt unsafe. I left at 4:45 am. No desk clerk in attendance. Was approached by 2 people in the parking lot at 4:45 am. The 2 people stopped coming to me when they saw my dog. I’m so grateful for my dog.

5.0

Apr 2023

Excellent

Everything my friend

5.0

Apr 2023

very good, excellent hospitality while checking in, but bathroom door needs to be looked at.

Larry offered exceptional hospitality when I checked in.

Bathroom door wouldn't shut in room 114

5.0

Jul 2022

Exceptional

We had an awesome time, and even with the little mix up with booking, Larry went out of his way to make sure he did'nt leave until we were taking care of. Even with his own car trouble he was so determined to make sure we were ok, you need more workers like him and Patricia, Tommy thank you all for being so kind, we'll be staying again soon.

5.0

Jun 2022

Exceptional

The staff were friendly.

4.5

Jun 2022

Always stay here when visiting Knoxville

Clean, roomy, comfortable. Staff was very accommodating.

Breakfast could've been more extensive but that's really no big deal.

2.5

May 2022

Smelly.

Close to the mall. Spacious room.

Very outdated style, the room and hallways had a strong smell of chemicals, the AC and fridge were super loud.

2.0

May 2022

Disappointing

The location was close to downtown Knoxville.

The bed was too soft, and the pillows lumpy, didn't sleep well. The kitchenette was empty, no dishes, silverware, or pots/pans. Had to request a coffee maker. The 'breakfast' was grab and go, not what I was expecting.

0.5

Jan 2022

NO SLEEP,TOO NOISY, UNCOMFORTABLE BED, NO EXTRA BLANKETS, DOUBLE CHARGED!!!

the room was dirty. the room was not quiet at all. I could hear ppl talking from other rooms, the doors slamming and people talking kept me up all night. the appearance was POOR at best. The bed was extremely uncomfortable. I paid for my room BEFORE I arrived with my paypal credit through booking.com then they took my discover card at the front desk and charged me again for the whole stay!!!

IT SHOULD HAVE BEEN CLEANER IT SHOULD HAVE HAD COMFORTABLE BED MORE BLANKETS AND A QUIET ATMOSPHERE

3.5

Jan 2022

Needs a remodel

The room was very spacious and the staff was extremely nice!

The room had a funky smell, the pullout bed had busted springs that made 1 corner sag, and the bathroom had a hole behind the door and the entire thing looked outdated. Also 3rd floor and no elevators, only stairs.

4.0

Dec 2021

It was ok. The chairs were very uncomfortable

Different

would have liked a real breakfast

2.5

Nov 2021

Slept well.breakfast terrible.Coffee good

Even though it was no smoking the whole place reeked of cigarette smoke.No hairdryer so we couldn’t take a shower really.My friend has very long hair so that made it impossible for that.Really couldn’t wait to leave

2.5

Oct 2021

Passable

Room was outdated Exhaust fan in bathroom did not work

4.0

Oct 2021

Very good

The Staff was extremely friendly and accommodating. They all spoke and made sure I had a good stay. Very impressed with my experience and I would visit that location again because of the experience.

2.5

Apr 2021

Passable

Was very convenient near restaurants n Mall

Had to be moved to another room due to bugs in the first room, but the staff was very nice and helpful, changed our room immediately

0.5

Jan 2021

Bad

Room smelled like smoke bad And had evidence of drug use in the room along with people all night long in parking lot screaming and could tell the was under the influence of something other that alcohol

5.0

Dec 2020

My stay

The staff were very friendly. I really enjoyed how accommodating they were. I ended up asking for 4 pillows and the staff were incredibly nice in this request. I seriously appreciated this since I was in a lot of pain. I will 100% keep coming back to this hotel!!

FAQs

How much does this hotel cost compared to others in Knoxville?

The average price for a rental in Knoxville is $259 per night. This rental is $152 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Extended Stay America Suites - Knoxville - West Hills. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Extended Stay America Suites - Knoxville - West Hills pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Extended Stay America Suites - Knoxville - West Hills?

We found 9 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.

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3.3

Average(620 Reviews)

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Extended Stay America Suites - Knoxville - West Hills

Hotel in Knoxville, TN

Reasons to book

About this hotel

Amenities

Map of Knoxville, TN

Nearby attractions

Available Rooms

Extended Stay America Suites - Knoxville - West Hills

Hotel in Knoxville, TN

Reasons to book

About this hotel

Amenities

Map of Knoxville, TN

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Knoxville?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Extended Stay America Suites - Knoxville - West Hills pet friendly?

What amenities are available at Extended Stay America Suites - Knoxville - West Hills?

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