The Black Swan Lee - Lenox, Ascend Hotel Collection
Hotel in Lee, MA
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
The Black Swan Lee - Lenox, Ascend Hotel Collection is conveniently located in the foothills of the Berkshire Mountains.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Lee, MA
Available Rooms
Standard Room with Two Double Beds
2 Double • 236 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard Room with King Bed
1 King • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe King Room with Lake View
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior King Room with Lake View
1 King • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Queen Room with Queen Bed and Lake View
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews4.0 / 5.0
The location was great. It's a dog-friendly hotel. The breakfast was nice. There's an Indian restaurant right in the hotel as a dinner option. And it was very quiet inside even though it seemed to be full.
The bathroom fan was extremely noisy and rattling. They were to look at it after we left.. The room was kind of tight around the two full-queen beds. There should be a nightlite in the bathroom. The price could have been a bit lower, but we had booked shortly before our trip.. Some plain cottage cheese would have been appreciated at breakfast.
4.5 / 5.0
We loved our stay here. The location is absolutely wonderful ---- convenient for all our outings and right on a lake. We had morning coffee and evening aperitif out on the balcony and watched a couple of spectacular sunsets there too. Hotel staff is exceptionally friendly. We had dinner all 3 nights at the restaurant in the lobby, Mint. Food was so carefully prepared with particular freshness and brightness in the spices and service was excellent. The automatic espresso machine in the breakfast was available 24 hours a day!
We would have loved to have a 2 door refrigerator rather than the mini fridge and we like a microwave in the room. However, we were able to use the microwave in the breakfast area. Breakfast offerings were not particularly appealing to us since we did not enjoy the egg/sausage/American cheese biscuit sandwich which was the only hot protein option. And, we would have liked to have had breakfast outdoors or with easier access to outdoors. It seems a missed opportunity to not offer that choice.
2.0 / 5.0
Location was good...
The toilet was dirty and had to call the house keeping for that. Looks like toilet were never cleaned after last guest.
5.0 / 5.0
Have stayed there numerous times. Close to area attractions and dining. Their restaurant on site is awesome.
No elevator but stairs are manageable (only 2 story) and staff will help if requested.
4.5 / 5.0
My requirements were minimal. So I was in general very satisfied. I was mostly a morning coffee drinker with a donut/bagel/croissant and a hard boiled egg. The staff was very responsive, friendly and accommodating. The room was clean and nicely presented, and (except for one morning) was well supplied with the towels I required. The view was the parking lot, but I didn't stay in my room and the view in general was good as there was a wall(?) etc, abutting the roadway - not unattractive.
I would be happy to stay there again should I return.
I was not attracted to the breakfast display, doesnt mean it met anyone else's expectations.
I realize this is a separate venue; but I went into the restaurant to order some light Indian food. The waiter wanted me to order immediately, but I hadn't checked out the menu. Meanwhile he went about waiting on other people and never came back to me so I left and never went back. And I like Indian food and have had it numerous times.
3.5 / 5.0
Location and price
Very load!
5.0 / 5.0
Perfect location. Near to Downtown Stockbridge and all area activities. Very clean with comfortable room and bed. Breakfast included! Indian restaurant on site was convenient and yummy.
Wish fireplace was working - for decorative purposes only. Found out at departure that some superior rooms do have working fireplaces.
2.5 / 5.0
The location was close enough to restaurants and activities.
Right after accessing the free Wi-Fi my phone was compromised. I typically don’t access unsecured Wi-Fis but the property is in a blackout area. No service for neither phone. I emailed the property to investigate their Wi-Fi connection but never heard back from them.
4.0 / 5.0
View of the lake is lovely and location is very convenient.
Coffee wasn't as good as usual (weaker) and hot water wasn't hot enough. Breakfast could use an overall upgrade.
5.0 / 5.0
Our lakefront room with porch was the perfect getaway with friends. The Indian restaurant was fantastic. Will stay here again.
Nothing.
4.0 / 5.0
Nice folks. Nice room with coffeemaker. Generous e breakfast. Beautiful lake!!
Noisy refrigerator—- they are replacing it. Yay
2.5 / 5.0
Location and staff
Physically it’s kind of a dump. We had a mechanical issue that got fixed. Harsh bright lights everywhere. Rock-hard pillows. Paint peeling and thin walls.
4.0 / 5.0
Gorgeous view, quiet, balcony
No safety bar in bathtub/shower
1.0 / 5.0
The property is basically a motel. If the room doesn’t face the lake it faces a parking lot. I went to the room and it was dingy and smelled stale. Misrepresented by Booking
.com. I would not stay at the property and left. The management was gracious in refunding my money.
4.0 / 5.0
Location and nice staff. Clean too
This part of the lake not as attractive. Also the outside could us some work. More space for people to enjoy.
4.0 / 5.0
Staff helpful and friendly
5.0 / 5.0
Beautiful view of the lake. Decent breakfast.
Mint Restaurant (on site, but not associated with the hotel) was not good.
5.0 / 5.0
Room was very nice. Asked for the lake view. Should’ve asked for second floor. Next time.
Full breakfast option is always nice. Happy to pay more for eggs and meats. The breakfast provided was very good. Plentiful and great for the price.
4.0 / 5.0
The hotel was lakefront and the view was nice. It was quiet, clean and comfortable. Great for a night stay. Variety of coffee /tea options available until 10pm, which was great. Hot water/ shower had sufficient water flow.
For people who mistakenly assume that you can walk around the lake, there is a residential house right next to the hotel, so you only have limited access to the lake, mostly right in front of the hotel. Breakfast was mediocre. Musty smell in the hallways.
5.0 / 5.0
The bed, location, view
The staff wouldn't split payment on two different cards
5.0 / 5.0
Loved the comfort of the room. High end finishes; glassware, mugs, brand name coffee maker, lots of outlets, granite bathroom countertops, lots of towels, shampoo, hair dryer, professional grade A/C unit, comfortable large beds, space for everything! Thanks so much!
4.5 / 5.0
Enjoy the room
No microwave When you turn the sink water on it smelled like mildew
4.5 / 5.0
We stay here pretty regularly. The rooms are comfortable. The people are great.
3.5 / 5.0
I like that there was a restaurant on site to have dinner
The breakfast was simple but fine
It was a one night stay so it was perfect
It was nice for what we needed
It would have been nice to have a pool
4.5 / 5.0
Comfortable, quiet room
5.0 / 5.0
view. comfort of bed. being able to bring my dog. allowed to check in a little bit early. breakfast exceeded expectations.
FAQs
How much does this hotel cost compared to others in Lee?
The average price for a rental in Lee is $415 per night. This rental is $285 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Black Swan Lee - Lenox, Ascend Hotel Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Black Swan Lee - Lenox, Ascend Hotel Collection pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Black Swan Lee - Lenox, Ascend Hotel Collection?
We found 14 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and fireplace.
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