Microtel Inn & Suites Cotulla
3.7
Good(194 Reviews)Hotel in Cotulla, TX
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Free WiFi is featured at this Cotulla hotel. It is located just off Interstate 35 and offers complimentary breakfast.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Gym or Fitness Center
Family friendly
Map of Cotulla, TX
Available Rooms
1 Queen
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 Queen
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 Queen
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 Queen
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.7
Good(194 Reviews)100% verified reviews
3.7
Está muy bien ubicado y la habitación estuvo cómoda.
La limpieza deja mucho qué desear, incluso había cucarachas en el área del desayuno y el personal no tenía buena higiene.
3.7
WORST HOTEL EVER! IVE NEVER HAS SUCH A BAD EXPERIENCE LIKE I HAD WITH THIS HOTEL.
Main problem was that the restroom had mold and the bed had bugs. The hotel itself is extremely dirty, bed had crumbs and stains like it had not been touched during cleaning. Hotel staff was not helpful, once we saw bugs on the bed we did not want to stay there. We contacted booking.com and they tried reaching out to the hotel to help us cancel but the staff was not answering the calls or email. We asked for something as proof that we had checked out and the staff asked for our email but never sent us anything. Worst experience I've ever had, made my first day of vacation extremely stressful.
3.7
The staff.
Room 229 was great, just crowded. Upgraded to a Suite (Room 308) and it was complete downgrade. The TV was smaller and didn't even work. I called to have it looked at, they couldn't look at it until 5 pm. When they came to look at it, they couldn't fix it. The AC was terrible. It took hours to get the room feeling 'okay'. Outside felt better than being inside that horrid room. The bed was stiff and not comfortable at all. I wish I just stayed in room 229, it felt more like a suite.
The owner is an absolute nightmare. She doesn't know how to run a company. She just walks around watching people and complaining to her staff. No one is ever at the front desk, because she has them doing 5 other jobs. So you have to call the number that is posted on the front desk to get someone because they are always away.
The owner also harassed her employees about my dog, who is a service dog. They called me and was wanting money in cash, $10 per night, and couldn't just charge my debit card, so I had to go get cash. They couldn't fix the tv when I asked, or let me go into a different room because it was extremely hot, but sure wanted money right then and there for my dog.
Then at 10:30 a.m. the staff knocked on my door to see if we were leaving. We told them we were packing and she told us we had 30 minutes..
I'm not blaming the staff at all. They are told what to do. The owner needs to manage differently or not be in her position at all.
Terrible experience.
3.7
The room was perfect.
3.7
Lovely, clean hotel with very friendly staff. We planned to stay for one day, but we had to stay for 4. The nice girl at the reception was very polite and patient every time we extended our reservation
There are better wishes for breakfast, but with the condition of a low price, even this was not a disappointment
3.7
Small but clean room, TV with tons of channels, breakfast
Stains on the mattress, ac barely functional
3.7
The location was good. The room was clean all those small. Bathroom was nice.
breakfast was the worst I have ever seen in a hotel inedible.
There seem to be one very Harried staff man running the entire place. It was clearly more work than one person could handle.
The gym was closed.
3.7
the customer service I received was wonderful. not a big staff but the staff they have are very pleasant.
I had to change rooms because the first room was not clean. but it was an easy fix when I went to the service desk.
3.7
Room was very dark no ceiling lights. Only lights were above the beds. The restroom had No lights only around the mirror. I have eye issues so this made it really hard for me to walk around. when we opened the curtain then we can see it wasn’t very clean
too Dark
3.7
location
the staff
3.7
The beds was comfortable the bathroom mirror was a touch mirror and the texas shaped waffles
The security lock was broke, bathroom floor was dirty around the walls, carpet was sticky, only one light in the room worked and that was the one over the tv. Plus the window wasn't locked.
3.7
location
carpet smell
3.7
nothing.
i waited at the front desk for someone for ten minutes to check out and she kept insisting i checked out late, when the fault was on their end. it took them fifteen minutes after i called the number on the paper for someone to come downstairs to help me, i shouldn’t have been charged a late fee when i was waiting for their negligent employees to show up. the extra charges were outrageous, the receptionist was very rude insisting i give her $40 for “late check out” plus she wanted it in cash. saying she couldn’t charge the card on file or the hours would accumulate, “$20 per hour”
3.7
Free breakfast, and friendly staff. Room had microwave and fridge.
Tv didn't work and the toilet was leaking. Also there was no chair in the room. Found empty water bottle and a charger - makes me think the room was not thoroughly clean.
3.7
woken up 2 nights in a row (11:30pm & 10:30pm)for something that should have been handled during regular daytime hours…
3.7
easy to find
nothing
3.7
Good breakfast tacos
The hotel was way overpriced
3.7
breakfast
FAQs
How much does this hotel cost compared to others in Cotulla?
The average price for a rental in Cotulla is $104 per night. This rental is $44 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Microtel Inn & Suites Cotulla. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Microtel Inn & Suites Cotulla pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Microtel Inn & Suites Cotulla?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.
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