Hilton Garden Inn Louisville Mall Of St. Matthews
4.5
Excellent(198 Reviews)Hotel in Saint Matthews, KY
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Situated across from the Mall St. Matthews, this Louisville hotel is 15 minutes away from downtown Louisville and features an indoor heated pool, on-site restaurant and contemporary guest rooms with free WiFi.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Saint Matthews, KY
Available Rooms
1 King • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 548 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa • 1 King • 484 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 409 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.5
Excellent(198 Reviews)100% verified reviews
4.5
clean, comfortable
Breakfast included with a pricey stay was very poor. no pancakes or waffles. Except as an extra charge. scrambled eggs only.
Fruit only cut up honey dew melon. No strawberries, grapes. oranges or apples. No cereal boxes, Chef was great, friendly & embarrassed by the very weak breakfast offerings.
4.5
Prime location
Decor was a bit cold.
4.5
Was not told breakfast was not included until I sat down with a plate full
See breakfast explanation
4.5
Like staying at Hilton
Price to high
4.5
Location, staff, cleanliness
Bar was only scheduled to be open until 10:00 on a Saturday night. Got back before scheduled closing time to be able to relax at bar only to find it was not open. One of the reasons this property was selected.
Water pressure for shower was extremely lacking and shower head was barely functional on any setting. Took a very long time to shower.
4.5
This is the third time I have communicated with you (Booking.com) concerning a credit owed to me. I, Kathryn Bergwall, made this reservation for Henry Neale for May26-27. 2023 at the Hilton Garden Inn St. Mathews in Louisville, KY. I, Kathryn Bergwall, guaranteed the reservation with my credit card and used my email address. When Mr. Neale checked into the hotel he presented his credit card for payment. However, not only did you charge Mr. Neale's credit card but you charged my card as well. I spoke to the person at the desk at the Hilton Garden Inn where I was also staying pointing out the mistake. He said that indeed both credit cards had been charged for Mr. Neale's room (#202) and he would credit back to you the charge on my card and you would in turn credit my card. A month later and you have yet to credit my card the amount of $498.57. I fail to understand why this is taking so long and why I have to continue to communicate the mistake to you. Please make this the last time I have to do this and credit back to my card the amount of $498.57. Thank you
4.5
Great location! Anything and everything was close by. I love that it had an indoor pool.
Pillows were not very comfortable, for the price it should include breakfast at the hotel restaurant, the pool was a little cool, and they charge a parking fee for parking in the parking lot🤷🏼♀️.
4.5
love the location near the mall and restaurants
4.5
Location was great and the staff was kind
4.5
half decent, pancakes were like hockey pucks, good eggs and bacon
only one elevator working. took a long time to get to my floor. Absolutely no bar soap in the hotel. I've stayed in a lot of crappie hotels, but they always had soap!!!
4.5
it was convenient and the place was very very nice
4.5
very clean
4.5
Bed was comfy
TV kept messing up, bathroom was dirty, oh, and you guys charged me twice for the same room and I've called twice about refunding the random second charge for the room and you still haven't refunded it. How about someone do this before I contact the BBB.
4.5
great location
loved it
4.5
location and cleanliness
the breakfast and how it so short staffed
4.5
No regular coffee pods for guest rooms decafs all they had
FAQs
How much does this hotel cost compared to others in Saint Matthews?
The average price for a rental in Saint Matthews is $302 per night. This rental is $164 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Louisville Mall Of St. Matthews. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Louisville Mall Of St. Matthews. Enjoy the water!
Is Hilton Garden Inn Louisville Mall Of St. Matthews pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hilton Garden Inn Louisville Mall Of St. Matthews?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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