Inn Marin and Suites, Ascend Hotel Collection

Property building
Property building
Lobby or reception
Lobby or reception
Lobby or reception
3.6
Good(467 Reviews)

Hotel in Novato, CA

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Offering a year-round outdoor pool in a five-acre garden setting, this hotel has rooms with in-room jacuzzis, close to Napa and Sonoma wineries.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
TV
Wheelchair accessible
Garden

Map of Novato, CA

Available Rooms

King Room - Non-Smoking

1 King • 247 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

King Room with Garden View - Non-Smoking

1 King • 247 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing

King Room - Disability Access/Non-Smoking

1 King • 247 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

Double Room with Two Double Beds - Hearing Accessible/Non-Smoking

2 Double • 247 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing

Double Room with Two Double Beds and Garden View - Accessible/Non-Smoking

2 Double • 247 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
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Reviews

3.6
Good(467 Reviews)
100% verified reviews
2.0
star 3 emptystar 4 emptystar 5 empty
Aug 2024
Not as expected, poor location and room was messy and unmade.
I reserved my room 4 hours before arriving. Once I arrived the hotel rep greeted me, yet was a bit rushed and not very friendly, yet I imagine focused on her job and asked loudly for my ID. She checked me in, charged me for the room, and gave me a nap and key. When I got to the room the door was already opened and I looked in and saw a messy room and an unmade bed, which alarmed me so I left and returned to the front desk. I shared my experience with the rep and she was gracious and respectfully gave me a refund. She was surprised that the room wasn’t clean, yet heads up to the management. Not a good look and hope all was ok with your staff that day.
Friendliness Cleanliness Location description (by freeway wasn't mentioned)
2.5
star 4 emptystar 5 empty
Aug 2024
Not having hot water for showers was a problem that did not get resolved sufficiently during my stay
I liked the ambience and the garden view room with accessibility to outdoor space. There were hanging chairs and out door seating with tables and chairs, and hammocks. The breakfast was a self serve that had offerings such as fruit, yogurts, bagels, breads, assorted cereals, juice, teas, and coffee. It was nicely presented and available to eat there in the breakfast room, take outdoors, tables around the pool, or to your room. A pleasant and leisurely way to start the day. My favorite was the cinnamon toast. I had a very pleasant poolside dinner at the restaurant adjacent to the hotel which was a high point. Staff was very welcoming to a solo traveler. Would highly recommend the restaurant for leisurely wine, drinks, dinner and dessert. All could be taken back to the room if preferred.
I was in Rom 102 and they were having problems with the hot water. I don't know if the whole hotel was having issues or if it was just in my room. I was staying for the weekend to attend an event off site. Being able to take a hot shower was an important part of my stay. The staff tried to be attentive but it did not get fixed sufficiently during my stay. The property had a nice swimming pool, but it was closed for use.
1.5
star 3 emptystar 4 emptystar 5 empty
Jun 2024
Tired hotel that needs room renovations
Evening Staff provided information, was helpful with questions. Continental breakfast was good. Hotel was central and close to everything.
Morning staff was appropriate but did not seem overly welcoming or enthusiastic about their job in lobby/front desk. Property looks great in photos but was tired and run down. The hot tub was broken, even though staff said it was operating before our stay. There was also no ice machine. Instead, the staff told us to go into the restaurant service area and grab ice (with our hands since there was no scoop to fill a bucket for our room) EWE -- How many other people are doing this? Not Sanitary! The room had chipped paint, cracks in bathroom wall, and looked outdated. Toilet/plumbing was old and had hard tie flushing.
4.0
star 5 empty
May 2024
Quick stay after leaving Yosemite and heading to Sonoma Valley.
Liked the courtyard area.
3.5
star 5 empty
Apr 2024
My stay was good.
Break fast was good.
The outside facility needs maintenance.
1.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Mar 2024
didn’t stay
changed three rooms which did not work and finally agreed to accept a refund and move elsewhere
got rooms that either tv wasn’t working or toilet couldn’t flush properly.
0.5
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Mar 2024
poorly treated and completely ignored
I did not like anything about this stay it was horrible,I believe I should be refunded for the way I was treated by the management. The was a real lack of respect for your customer
I was in a room for weeks that was supposed to be smoking in the entire hotel. next was a man that was smoking all the time. I couldn't breathe or sleep when I complain nothing changed. Fransico the property manager never responded I have a video and picture of the smoker.
4.0
star 5 empty
Feb 2024
I enjoyed my stay.
I couldn't control the temperature for the heater. The Refrigerator was to low on the floor, I think with it being that small it should ve a little higher.

FAQs

How much does this hotel cost compared to others in Novato?

The average price for a rental in Novato is $264 per night. This rental is $103 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Inn Marin and Suites, Ascend Hotel Collection. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Inn Marin and Suites, Ascend Hotel Collection. Enjoy the water!

Is Inn Marin and Suites, Ascend Hotel Collection pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Inn Marin and Suites, Ascend Hotel Collection?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.

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