Alpen Resort & Spa

8.9 / 10.0

Excellent(2,651 Ratings)

Hotel in Zermatt

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

High-end valuePrice for this property is higher than average in the area

About this hotel

Situated close to the ski lifts in Zermatt, Alpen Resort & Spa features a restaurant, and spacious rooms with cable TV.

Amenities

Pool

Pets allowed

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Zermatt

Nearby attractions

Marmitte dei giganti di Uriezzo

51.4 mi

Available Rooms

2 Single or 1 Queen • 322 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single or 1 Queen • 269 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

4 Single or 2 Queen • 322 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 Single • 150 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

3 Single or 1 Queen • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Alpen Resort & Spa

$$$$

8.9 / 10.0

Excellent(2,651 Ratings)

Hotel in Zermatt

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

High-end valuePrice for this property is higher than average in the area

About this hotel

Situated close to the ski lifts in Zermatt, Alpen Resort & Spa features a restaurant, and spacious rooms with cable TV.

Amenities

Pool

Pets allowed

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Zermatt

Nearby attractions

Marmitte dei giganti di Uriezzo

51.4 mi

Available Rooms

2 Single or 1 Queen • 322 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single or 1 Queen • 269 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

4 Single or 2 Queen • 322 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 Single • 150 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

3 Single or 1 Queen • 322 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.9 / 10.0

Excellent(2,651 Ratings)

100% verified reviews

10.0 / 10.0

Jul 2024

Stayed in Zurich, Grindelwald, Lucerne and zermat on this trip and the family rated this the best hotel we stayed at

Rooms, pool, spa, proximity to zermat station

8.0 / 10.0

May 2024

Good food and amazing view. Just not a cozy part of town.

Wonderful view of the Matterhorn! The staff in the restaurant was excellent, and the food was excellent too. I would return just for the good food and view.

The staff was not all friendly at the front desk, with some confusion about the hours of the restaurant. The neighborhood was ugly and in the only part of the town that is not charming, so that's why I give it 8 out of 10.

10.0 / 10.0

May 2024

Un séjour magnifique

Nous avons beaucoup aimé la décoration, et les membres du personnel très sympathique.

10.0 / 10.0

Mar 2024

perfect

perfect qua accomodatie ontbijt perfect

de afstand natuurlijk en het autovrij zijn

10.0 / 10.0

Jul 2023

Exceptional

From arrival to departure we had a wonderful time at Alpen Resort, it was on a great location. Rooms and spa was great. Staff was very friendly and helpful to answer questions. Breakfast was yummy but it would be nice to switch the menu every other day especially if you’re staying for a few days, you will be eating the same breakfast everyday. Aside from that, our stay was perfect!

10.0 / 10.0

Jul 2023

Exceptional

Great room with very good view. The room is very comfortable. Staff are nice and supportive.

None.

8.0 / 10.0

Jul 2023

Lovely pool area and room with Matterhorn view, short walk to main town and station. Good for families with small childr

A beautiful pool, spa, sauna, steam room area. It was very hot while we were there and this was great to come back to. I also liked that breakfast was included. Our room had a view of the Matterhorn, which was lovely.

The room was not as nice as it appears in the pictures, our boys who are 17 and 19 found the loft area annoying to sleep in, cause they kept hitting their heads, but would be fun for little kids. The bar fridge didn’t really keep drinks cold, which was annoying cause we were so hot and uncomfortable, there was no air conditioning. I felt like I splurged on this place at around A$700 per night and I was really looking forward to the stay, so I was a little disappointed when I got there. However, I think Zermatt is generally pretty expensive and we probably could have paid a lot more. I think if the weather was cooler we would have enjoyed our stay more. I don’t understand why hotels in Europe don’t invest in air conditioning. After a day in the sun all you want to do is come home to some comfort.

8.0 / 10.0

May 2023

Very good

We had a lovely stay. The room was spacious and comfortable, and the view would have been fantastic although unfortunately bad weather obscured the Matterhorn. We very much enjoyed hanging out in the outdoor hot tub.

8.0 / 10.0

Apr 2023

Very good

It was a great, clean hotel close to the main street of Zermatt.

Nothing to dislike about the place.

8.0 / 10.0

Apr 2023

Very good

the location, nice rooms with great view

small thing: sown guests received welcome drinks while others don’t. it seems to depend on the package you booked. differences in services levels are for sure ok. but sich an obvious difference as the first impression is not great. It mads us feel like second grade guests

8.0 / 10.0

Mar 2023

Very good

The Spa area is amazing. The kids (12 and 15) totally loved the pool. The restaurant staff is mostly nice. There are one or two that try too hard, and one or two that don't try hard enough. The location is on the left of the station. Most of the village is on the right. If you want to ski or board, there is one lift and area close. If you want to ski on the gletscher, the hotel is quite far away. But free electric buses are plenty. Staff was very flexible, allowing us to use the Spa area after check out and before we got on the train.

The staff moved our luggage from the luggage room to a small room across from the reception. It was not ideal for changing into our travel clothes.

7.0 / 10.0

Mar 2023

Clean, and enjoyable.

Breakfast was adequate, but basic.

Needed to request items at the buffet to be replenished every day.

10.0 / 10.0

Feb 2023

Perfect

It's great hotel with amazing spa. Our family room with extra bedroom for kids was nice, modern and quite roomy, considering. Spa and outside jacuzzi was amazing. Good bar. Great stuff. Cosy lobby area and bar. Smoking lounge. Good breakfast. All was really just perfect. I travel a lot and this was one of the best hotels. I would recommend rent skis at flexrent in front of Sunnega and leave them there overnight instead carrying to the hotel every night.

absolutely nothing

4.0 / 10.0

Feb 2023

good value but I would pay more for warmer room when temp is below freezing point

cold room. could not turn off the light behind the bed and had to wear eye patch every night. had to sleep with extra warm clothing, uncomfortably cold and I was not alone. Building C was cold for my friend as well.

10.0 / 10.0

Feb 2023

best holiday destination Ever!

perfect

9.0 / 10.0

Feb 2023

VERY PLEASANT!

Zermatt is a very good resort offering plenty of ski possibilities for everyone. Ski lifts well organised, also Gonergrad Bahn was very attracticeve. Hotel is very comfortable, nice lobby, very comfortable room, SPA was also very good with sauna, steam bath, outside jakusi, pool. There is ski room and everything to feel good! Breakfast was good, enough varieties for everyone. Coffee was very good too! There was nice view to Matterhorn from the room. Good location, close to the center, I'll choose the same hotel next time.

10.0 / 10.0

Jan 2023

Exceptional

Good location only 5 minutes walk from station and ski hire. Magic view of matterhorn from windows ( we stayed in family room for 4 person) Great breakfast, catered for gluten free Wonderful facilities after a days skiing spa pool onset steam room sauna Would recommend this place to stay good value for money

A kettle would be nice in room Nespresso can be used but takes time to filter out code coffee taste.

8.0 / 10.0

Jan 2023

Very good

Ambience, spa (when no kids around) and massage

10.0 / 10.0

Jan 2023

Exceptional

Loved the easy access to everything. We could take the elevator to health spa and pools. Restaurant close, good, tasty.

Minor issue. You need a night light in bathroom. I found the need for a light, just leaving the bathroom light on is too bright.

9.0 / 10.0

Jan 2023

A very pleasant stay

Beautifully decorated lobby. Good breakfast. Spacious room with big balcony overlooking the matterhorn. Indoor onsen pool is a plus.

None

9.0 / 10.0

Jan 2023

Enjoyed the stay a lot, will recommend the hotel and spa facilities to friends.

Location, food , relaxing facilities, services, room with the view. All staff was friendly and supportive.

1. No tissues / napkins in the room ( had to use toilet paper ) 2. No humidifiers in the room ( our son could not go skiing for the whole stay as he experienced repeated nasal bleeds daily as the air was extremely dry ) 3. Would appreciate king size beds without diving crease and one big blanket instead of 2 small ones

10.0 / 10.0

Dec 2022

Perfect hotel for our 10 yr anniversary ski trip!

The size of the room was bigger than we expected and very comfortable. The wellness area (sauna, steam room, whirlpool tubs, etc.) was really relaxing and enjoyable after each of our days of skiing. The location was perfect, a quick 2 min. walk to a grocery store and bus stop. 5 min. walk to the main train station, Gornergratt train and main shopping / restaurant street. The breakfast was delicious and the view was perfect from our room, exactly what we were expecting.

There is nothing that could have been better. The location was perfect and easy to get everywhere, the staff were all super helpful and friendly, even provided some good dinner and ski rental suggestions. We had an amazing stay and I would recommend this hotel to anyone I know visiting Zermatt.

10.0 / 10.0

Dec 2022

What a wonderful spot to play on the alps w a stellar spa, good food and a great staff. I will go back every change I g

the view and spa

The food was so so in the two restaurants, the bar food was spot on and the breakfast was great.

8.0 / 10.0

Nov 2022

It will be very good hotel, if it not require credit card gaurantee damage thing.

hotel location near Zermatt station. It is just 300m by walk. Terrace can see matterhorn view. i also like hotel whirpol, sauna, onsen.

Hotel requested our credit card gaurantee damage thing when we checked in. We already paid full amount before check in.

9.0 / 10.0

Nov 2022

Superb

The wellness facilities were awesome for group stays. Breakfast options included had a great selection of food.

N.A

FAQs

How much does this hotel cost compared to others in Zermatt?

The average price for a rental in Zermatt is $403 per night. This rental is $1 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Alpen Resort & Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Alpen Resort & Spa. Enjoy the water!

Is Alpen Resort & Spa pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Alpen Resort & Spa?

We found 12 amenities for this rental. This includes pool, pets allowed, internet / wifi, smoking allowed, and laundry.

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Looking for a business stay, family stay, couples stay, getaway vacation, or traveling to Zermatt, at $402 per night for your next great vacation.

$$$$

Alpen Resort & Spa

Hotel in Zermatt

Reasons to book

About this hotel

Amenities

Map of Zermatt

Nearby attractions

Available Rooms

Alpen Resort & Spa

Hotel in Zermatt

Reasons to book

About this hotel

Amenities

Map of Zermatt

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Zermatt?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Alpen Resort & Spa pet friendly?

What amenities are available at Alpen Resort & Spa?

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