Hotel Paradis
4.1
Excellent(1,427 Reviews)Hotel in Cluj-Napoca
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Located in a quiet residential area, just 5 minutes by car from the city centre, Hotel Paradis has a spa area, including a pool, a dry sauna and a hot tub,.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Family friendly
Map of Cluj-Napoca
Available Rooms
Budget Single Room
1 Single • 161 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
Standard Double or Twin Room
1 Queen or 2 Single • 182 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive Double Room
1 King • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Superior Apartment
1 King • 1076 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard Double Room
1 Queen • 182 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(1,427 Reviews)100% verified reviews
4.1
Lage war ok
Frühstück für diese Hotelklasse nicht akzeptabel. Die Bettwäsche war extrem parfümiert. Minimabar mit schon geöffneten Wasserflaschen befüllt. Kein Service Wasser bereitgestellt. Nur ein Glas im Doppelzimmer. Warmwasserbereitung vorhanden, aber keine Tassen noch Kaffee. Der Kaffee zum Frühstück war fast kalt. Frühstücksraum extrem kalter Durchzug da Personal durch Nebeneingangstür zum Rauchen geht und die Tür offen läßt.
4.1
Room, corridors, reception layout. Good vibe.
Electronic outlets flimsy all around the room not safe for children. Unconnected electrical wires all around the room.
4.1
Good location.
The breakfast was awful, everything was cold and soggy, made out of bad quality ingredients.
4.1
Staff is always helpful and patient, regardless of the situation.
4.1
The hotel offers free parking, the rooms are beautifully clean!! & the staff really do their best to support you.
In general we are concerned about the state of this hotel. It seems there is little training given to staff (as each person struggled (though doing their best!) with their tasks) and it seems that no one is investing in the property anymore.
There were cheap panels placed all over the place to cover holes & sealed with ugly foam filler.
Air-conditioning was broken throughout our stay, so we had to move rooms on day 2 as our room was almost 30C inside!! It seems it's been broken for a while as the wellness area has its own standalone machine...
Jacuzzi didn't work in day 1 & day 2 there was no new water coming in. I heard from other guests that it was starting to smell. One person at reception also added extra charges for the usage of the pool & breakfast, even though it was included. Luckily the next day the person at the desk could amend this. There was also a panel that fell out of the wall (exposing elec wires) in the walkway on day 2 & it was still on the floor when we left of day 3.
Service at the restaurant was not good. Everyone was doing their best, but we only got half the food we ordered, and even then there were missing items per the dish description on the menu. It also took 1,5hrs to get our food. Here the lack of training is visible with neither the chef or waiter knowing the menu & what accompanies the dishes.
We were promised compensation (as agreed), but it is still not reflecting on our account almost 4 days later...
4.1
Very fancy setting
The bed was squeaky, and we couldn't figure out how to turn off the heater or change it to cold
4.1
The staff is extremely friendly and the breakfast was nice with plenty of local food :-) The hotel location is also a plus as it is very close to the airport and the city
The spa and swimming pool facilities seem in need of maintenance and ventilation.
4.1
the staff has been nice and helpful
Unfortunately, this hotel hasn‘t been renovated in a long time. It smells like mold inside - luckily, the weather was good and were able to sleep with the window open at all times.
Addtitionally, the internet connection in the rooms is very poor, most of the time inexistent.
4.1
Breakfast - good, all expectations could be met, room - value for money.
4.1
Cleanliness - it was absolutely amazing.
Quiet rooms
Breakfast - tasty
-
4.1
Service at Front Desk was excellent.
Schnitzel menu in the restaurant. Would have liked choices of traditional Romanian cuisine.
4.1
good breakfast
no massage at the spa. much of the facility is outdated. Surprised it has 4 stars, has the feel of 3.
4.1
Some of the staff were excellent, to include one of the waiters who was exceedingly helpful. I was visiting and I had broken my ankle in November, and it’s difficult to get around. he helped find me a good table where I could keep my foot up during meals.
Most of the front desk staff were friendly and helpful, except for the guy on duty our lady night.he was stand offish and not to helpful.
4.1
spa
food
4.1
Good breakfast, good room,
4.1
-
This Hotel was probably one of the worst we have ever stayed in. It's in a really bad location overlooking very ugly buildings. So dark inside , very depressing. The restaurant is something from the 90s. The Hotel staff looks very unmotivated, rather bored of their job. Breakfast is cold, tastless and covered with flies. Coffee machine was broken, even though they said its working, it was indeed not in operation. I am not sure how this Hotel managed to get 4 star, honestly. The rooms are okeish, but nothing what you would expect from a 4 star hotel. The TV is again an old fashioned one... Overall , never again.
4.1
Nice hotel! we had a big room , very clean!
FAQs
How much does this hotel cost compared to others in Cluj-Napoca?
The average price for a rental in Cluj-Napoca is $64 per night. This rental is $1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Paradis. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Paradis. Enjoy the water!
Is Hotel Paradis pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Paradis?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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