Hacienda Xcanatun, Angsana Heritage Collection

View (from property/room), Bedroom, Garden view

9.1 / 10.0

Outstanding(338 Ratings)

Hotel in Merida

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this hotel

This 18th century hacienda has been converted into a small luxury hotel with outdoor swimming pool and spa. It is just 2 minutes’ drive from Mexican Federal Highway 281. All rooms have iPod docking stations.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Family friendly

Map of Merida

Nearby attractions

Parque Zoológico del Centenario

11.7 mi

Malecón de Progreso

24 mi

Cenotes Hacienda Mucuyché

50 mi

Kukulcan Alamo Park

15.4 mi

Available Rooms

1 King • 947 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 1506 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 1550 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 1550 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 635 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Hacienda Xcanatun, Angsana Heritage Collection

$$$$

9.1 / 10.0

Outstanding(338 Ratings)

Hotel in Merida

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Family friendly

Map of Merida

Nearby attractions

Parque Zoológico del Centenario

11.7 mi

Malecón de Progreso

24 mi

Cenotes Hacienda Mucuyché

50 mi

Kukulcan Alamo Park

15.4 mi

Available Rooms

1 King • 947 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 1506 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 1550 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 1550 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 635 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

9.1 / 10.0

Outstanding(338 Ratings)

100% verified reviews

8.0 / 10.0

Oct 2024

Lovely rooms and facilities.

Beautiful rooms that are extremely quiet and relaxing. The lush gardens are an absolute pleasure. We loved the large pool - you can actually swim in it and not just splash around. The outdoor shower attached to the room was fabulous.

The restaurant staff were quite disorganised and rather slow. At breakfast, the items described on the menu did not match what was served. There is no milk with the tea and coffee making facilities in the room. You have to order it from room service and pay extra. The hotel is about 30 minutes from the town centre. This is not ideal for a spontaneous visit to town in the evening.

10.0 / 10.0

Oct 2024

Increíble!!!

Las instalaciones, la comida, el servicio, la alberca y los cuartos.

Tristemente el masaje. Es un masaje muy caro y no es lo esperado.

10.0 / 10.0

Sep 2024

Un lugar para regresar

Las habitaciones muy limpias, cómodas y cada detalle de decoración muy bien cuidado. Las áreas públicas son hermosas, se combinan de una manera armónica con la naturaleza que las rodean. La gente que trabaja ahí siempre muy amable te hace sentir en casa. Siempre invitados a regresar

Las cortinas en las habitaciones nuevas no cerraban bien y entraba mucha luz

5.0 / 10.0

May 2024

Podía haber sido el paraíso… pero MUY MAL

Lugar primoroso

Lleno de ruido porque están construyendo, me despertaron a las 9:30 pm “para darme una cortesía nocturna” y a las 6 am para “darme leche caliente” y luego me cobraron medio día para un “late check out” de solo 3 horas… muy mal No regreso

10.0 / 10.0

May 2024

Trato exquisito

El ambiente, en especial el personal siempre atento a cualquier solicitud. En especial Anette de recepción que tuvo un trato inmejorable con nosotros y nuestros amigos

Quizás podrían mejorar el servicio de desayunos en variedad y calidad de oferta

10.0 / 10.0

Apr 2024

Ola hahaha

Nada

9.0 / 10.0

Apr 2024

Súper lindo lugar

Increíble lugar y las instalaciones excelentes

Tuvimos que esperar un poco x la habitación

10.0 / 10.0

Jun 2023

Truly outstanding

Literally everything was outstanding: the staff (super responsive via WhatsApp, before, during, and after our stay), the place itself with spotless clean and spacious rooms in the middle of this tropical paradise of a hacienda, to the food, and the excellent location if you want to visit Uxmal, Chizen Itza, and Merida. The hotel will also organize local travel and sightseeing trips for you if you want. If you are in Yucatan, this is THE place to stay at.

Not a single thing.

7.0 / 10.0

Apr 2023

conftable but a bit frustrating due to the service

rooms are very modern well decorated and very spacious

service

10.0 / 10.0

Apr 2023

Luxury hacienda with exceptional service, top restaurant, modern rooms, and stunning gardens

We concluded our 9 day visit to the Yucutan with a one-night stay at the Hacienda Xcanatun. It was the perfect place to end. The hacienda buildings and gardens are stunning and well-maintained. We enjoyed the shady winding paths, birdsong, flowers, verandas and pools. The rooms are modern and comfortable. The staff is attentive with excellent English. The restaurant Casa de Piedra is excellent too! One of the best in all of Merida. We will be back!

There is nothing we did not like.

10.0 / 10.0

Mar 2023

Exceptional

Stunning and elegant.

WiFi in the room was weak

10.0 / 10.0

Mar 2023

One of the best experiences I had in a vacation.

everything was great: rooms, staff, food!

3.0 / 10.0

Mar 2023

Poor

There was ongoing construction throughout the property, which meant much of it was closed off and there was loud construction noise throughout the day. We were not told about this until after we checked in.

5.0 / 10.0

Mar 2023

Amazing place, badly run

Amazing place

The management was not very helpful. We rented over 30 villas for my wedding and they made several people change rooms a few times. The food is great but service is very slow. Plus, for the presidential suite’s AC did not work for the two nights. They said they would help or give us a credit or discount but did not do anything.

5.0 / 10.0

Mar 2023

Amazing place, badly run

Amazing place

10.0 / 10.0

Feb 2023

fabulous hotel - would definitely return

beautiful hacienda with excellent facilities and lovely staff

wine list could be better

10.0 / 10.0

Jan 2023

Beautiful and relaxing, what else do you need on a holiday!

Staff very helpful and friendly, the rooms, grounds and all the facilities are stunning. Beautiful property , worth every cent.

8.0 / 10.0

Jan 2023

Very good

The people were friendly, good food at the restaurant, large room, a surprise "happy bday" in the room

The property looks like half in renovation, totally missing charm when walking around. For this reason, overpriced

1.0 / 10.0

Dec 2022

don’t stay here

pretty buildings

they had construction work going on and didn’t tell anyone.

6.0 / 10.0

Dec 2022

It's in a state of transition.

The staff is fantastic (everywhere, except the restaurant - more on that below) - from our welcome from the bellman (I don't remember his name), the check-in/check-out, the attentiveness of the staff (they remember your names) and greet you like old friends, the comp upgrade, the new pool, and our room in the hacienda. The property is a juxtaposition of old world (the original hacienda and grounds), and the expansion, which seems a bit strange at first, and then it is what it is - you can be in "history" or "modern luxury" within a few steps. The original hacienda room we stayed in was unique, and spacious with a modern bathroom and a huge TV (although awkwardly placed and hard to view from the bed - we were in a corner unit.) The surrounding area is safe to walk and quiet. It was not busy.

They are still under expansion construction (the spa is being expanded), and while we were there, the jackhammers started at 9:30. We had originally booked an Airbnb for 4 nights and bailed after 2, so we figured, we'd go somewhere more in alignment with what we enjoy and we'd simply relax & end our vacay on a high note. So, we didn't leave the property (except to go to the Aki, & dinner at a nearby restaurant the 1st night). Unfortunately, the noise was hard to ignore. I would have liked to have a mosquito net on the canopy bed. Both nights we had the annoying mosquito-in-our-ear noise & bug bites in the morning. The light in the wardrobe also turned on and off (strobe-like) during the 2nd night which woke me up. But perhaps the worst part was that, even though I gave the receptionist a letter with my food allergies, after 9 nights eating out in the region, the meal I ordered from the restaurant (for room service) was not only tepid but 15 minutes after finishing it, it was out of my body (the only time this trip). I informed the restaurant and they did care, but it shouldn't have happened. I pre-ordered a special breakfast for our check-out day at the same time I had ordered my dinner but when it arrived, it wasn't what I asked for (forgetting some items, adding others I said I didn't want). My poor husband wasn't asked what he wanted for breakfast, and I didn't realize for ages that no-one took his order (he's too patient!). While things got sorted for me (and my breakfast was comped due to the previous night's issue), he didn't get what he ordered (he got the fruit plate part of the dish but not the granola and yogurt that should have accompanied it.) We were supposed to get credited but we didn't. Once construction stops and the restaurant aligns with the promised experience, it's worth a visit, although I do think it's not competitively priced for the area.

10.0 / 10.0

Dec 2022

Exceptional

Perfect room, friendly staff, wonderful facilities

Nothing

10.0 / 10.0

Oct 2022

Complete luxury and superb service.

The room was exceptionally large, well designed and felt like total luxury. Loved the bath and outside shower. High ceilings also stunning. Super modern and felt brand new. New swimming pool was stunning.

No complaints, treated like royalty. The only thing I would comment is that the location doesn't appear to have much going on so you are limited to the resort or day trips further afield.

10.0 / 10.0

Oct 2022

Beautiful Hacienda with awesome service !!!

Everything!! but mostly the staff. excellent service overall

maybe one of the pools who needs a little bit of work

9.0 / 10.0

Sep 2022

Superb

The breakfast was very good, the location fantastic. Only problem was the toilet which had a bad smell. Otherwise the rest of the bathroom was very nice, the shower great, one indoors and one outdoors

The WC had a bad smell. Otherwise nothing else to add

6.0 / 10.0

Sep 2022

Lovely resort style property

Very spacious well appointed room (it was brand new)

It was quite far out of town (easy to get a taxi or Uber) but the trip was about 25 -30 mins to town.

FAQs

How much does this hotel cost compared to others in Merida?

The average price for a rental in Merida is $99 per night. This rental is $88 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hacienda Xcanatun, Angsana Heritage Collection. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hacienda Xcanatun, Angsana Heritage Collection. Enjoy the water!

Is Hacienda Xcanatun, Angsana Heritage Collection pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hacienda Xcanatun, Angsana Heritage Collection?

We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.

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Hacienda Xcanatun, Angsana Heritage Collection

Hotel in Merida

Reasons to book

About this hotel

Amenities

Map of Merida

Nearby attractions

Available Rooms

Hacienda Xcanatun, Angsana Heritage Collection

Hotel in Merida

Reasons to book

About this hotel

Amenities

Map of Merida

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Merida?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hacienda Xcanatun, Angsana Heritage Collection pet friendly?

What amenities are available at Hacienda Xcanatun, Angsana Heritage Collection?

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