Too expensive

Good location to visit Ticino highlights.

For us, this flat with old furniture was very disappointing. It didn't give us much of a holiday feeling as there was no relaxing chair or a comfortable place to sit outside. The pool was full of dirt and there was only one broken deck chair and 2 child chairs around the pool for about 14 guests. After we had verbally discussed (outside booking.com) to arrive a day earlier and stay one night longer, we asked the host during the week to be able to leave earlier. This was not possible unless he could rent out the apartment by Friday afternoon at the latest. When I contacted the host on Friday morning I informed him we would stay until Sunday. Because the host 'forgot' to close the booking.com website for new bookings on Friday, his mistake resulted in a double booking on Friday evening. As a family with 2 young children, we were now summoned at 10 p.m. on Friday evening to leave the apartment before 10 a.m. on Saturday morning! Because of this, we had to book an expensive hotel night, and on my own insistence, the host discounted half of the one extra night we booked. No free nights nor any compensation. For us a very unpleasant experience, but afterward also a great relief to be able to leave Case Scerina a day earlier. Take in mind that there is no local host. If you are facing a challenging situation as we did you get minimal support. If you only need a bed and roof for a reasonable price for 1 or 2 nights it's okay, not for a holiday week.