Suasana Residence JB City Lifestyle Suites by NEO

Suasana Residence JB City Lifestyle Suites by NEO Apartment in Johor Bahru

3.4 / 5.0

Average(376 Ratings)

Apartment in Johor Bahru

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment rental

Boasting city views, Suasana Residence JB City Lifestyle Suites by NEO provides accommodation with balcony, around 12 km from Singapore Zoo. Featuring a lift, this property also provides guests with a restaurant.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Johor Bahru

Nearby attractions

Resorts World Sentosa

Available Rooms

1 Queen • 699 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 1 Double • 850 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 699 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 1 Double • 850 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Suasana Residence JB City Lifestyle Suites by NEO

$$$$

3.4 / 5.0

Average(376 Ratings)

Apartment in Johor Bahru

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment rental

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Johor Bahru

Nearby attractions

Resorts World Sentosa

Available Rooms

1 Queen • 699 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 1 Double • 850 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 699 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 1 Double • 850 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.4 / 5.0

Average(376 Ratings)

100% verified reviews

2.0 / 5.0

May 2024

Location ok.. toilet stink.. Staff unfriendly called staff never answer

Location good near malls walking distance

Toilet stinking smell 😷 smell urine very strong

0.5 / 5.0

Feb 2024

Everything was great! We're able to use washer machine + dryer. The whole apartment is clean. The downside was there

Everything was great! We're able to use washer machine + dryer. The whole apartment is clean. The downside was there wasn't any Netflix or YouTube on the TV hence we didn't really use the TV that much. There's extra wooden sofa but there were holes so they covered it up with a smaller cushion. The toilet has this weird smell despite putting air freshener.

3.5 / 5.0

Feb 2024

Excellent location plus excellent service team

We had always stayed at Suasana as its very near to CIQ by foot.

Wifi unable to connect as we went back to the unit after midnight we didn’t want to text the team. Hence we had fixed the wifi and it’s working perfectly fine. Unit at Level 10 toilet had a bad smell. But the team fix it very fast after i text them.

2.5 / 5.0

Jan 2024

You pay for what you get. Good for easy going travellers.

Location was accessible. Walking distance to city square, and HDL is on the ground floor.

The toilet had a bad smell, the wifi was not working the whole entire duration of stay, towel was not very clean (had stains). The single bedroom bed was really small for 2 adults, and the bedsheet was a little dusty.

0.5 / 5.0

Dec 2023

Will never stay again.

The location was good and near the checkpoint. The aircon was strong.

The cleanliness was terrible and we found blood stains and other stains on the bedsheets. The access card was also very difficult to use in the lift and it was very tedious to get it to work and click the floor number. The bathroom door could not close and the shower area had no door so it was wet everywhere. The furniture was also dirty and spoilt.

5.0 / 5.0

Nov 2023

Clean. Near to shopping and food stall. Secure place with security.

Clean and not dusty. My kid’s allergic to dust.

None at all.

4.5 / 5.0

Aug 2023

Suasana Residence

Located in the heart of the city... Pasar Karat is just a stone throw away. Shopping malls across the street. Staff was super helpful.

Sound of music until the early hour especially during the weekend.

1.5 / 5.0

Aug 2023

Not much

Location. City ctr

The suite.

5.0 / 5.0

Aug 2023

Nice staycation👍

For sure will come back again.. good location 👍

5.0 / 5.0

Jul 2023

A place for u to chillax

We love the apartment. It was big enough for just the 2 of us. Had the kitchen facilities, which was what we were looking for. Had a confusion with the aircon but was ok. Easy check in and checkout. Overall it was definitely a good place to get away from life. Stayed in most of the time to chillax. Will definitely be back.

The TV. It took so long to load. Digital door lock was not working so had to use the manual key. But overall, really all was actually OK. Oh! The waterheater wasn't working. Hee

1.5 / 5.0

Jul 2023

Not recommended

room for improvement

None

3.5 / 5.0

Jun 2023

Good

1. Proximity to CIQ 2. Gym facilities 3. Swimming pool

1. Fixtures in the bathroom needs to be refurbished 2. Air conditioning is slow to cool down

0.5 / 5.0

Jun 2023

Bad

Making sure next time that i book the suites hotel and not the residence.

Bed sheets look like never wash before as i still see allot of yellowish mark. Toilet can make it better as you see in the picture.

4.0 / 5.0

Jun 2023

location was good as not too far from custom and shopping mall

Spacious for a one bedroom

The floor wasnt clean enough when we first entered

1.0 / 5.0

Jun 2023

It was dirty and uncomfortable. We questioned if housekeeping was even done.

Location was good, right behind Komtar.

To be honest, I have never had such an awful stay in all my travels before. We queued for 6 hours to cross the customs and finally when we have arrived at the accommodation, we found ourselves stuck outside the door. We tried the 2 passwords that were provided by the host, but we are unable to unlock the door. Thankfully, the host was responsive over WhatsApp, though he/she refused to pick up our calls. The host then requested us to send video footages of the failed attempts to him/her. After verifying our footages, the host gave us another set of password which was unable to unlock the door as well. Finally, he gave us another new set of password which worked. Please note that this is 30 mins after trying. The host also ignored our desperate pleas to access the physical key throughout the entire process. We were so looking forward to finally getting some rest but oh my gosh, what greeted us was a very uncleaned room. It was dirty to the extent that we had to question if housekeeping was even done after the previous guests had left. There were hair, crumbs and dead cockroaches on the floor. The table was oily with crumbs too. Beds in both rooms were not made, with sheets and pillows on the nearby dressing table. One of the beds had the sheets half taken out. There were also footprints and dead cockroaches in the bathrooms. There were even black marked footprints in the living room. Dustbins were all filled and uncleared. At least one good thing I can say is that the host managed to get someone to the room to clean it at 1130pm, after we had alerted him/her to the situation. If the cleaning was not done, we don't think we could even think about staying in the room. Also a tip is to take photos and videos of everything when you stay at this place. As the host had asked for video footage of us trying to unlock the door. And also of us returning the key in the mailroom during check out. This was not stated in the guidelines shared by the host.

0.5 / 5.0

Jun 2023

Totally bad!

The security guard there is nice he offered to help by calling as well. Also followed us to the apartment to try to unlock the door. But the code was totally not working. It was 2am and nowhere to go. Everywhere is fully booked. Wasted roaming charges by calling owners but to no avail.

No one to contact after 10pm. Did not even managed to stay inside as the code given was wrong and there is no way to contact anyone after 10pm. No one picked up the phone at all. Had to stay out without a place to sleep as everywhere is fully booked.

2.0 / 5.0

Jun 2023

improve hospitality

location

have some issues regarding tv signal. stay here for 3 days 2 nights, but host can’t solve the problems. Need to keep asking if the tv can be repaired or else they never reach out first.

3.0 / 5.0

May 2023

Pleasant

The location is the best!

The place can be better..

2.5 / 5.0

Apr 2023

Bad Responses from Staff

Simplicity in checking in and out. Very convenient...hassle free.

The response from the staff was poor. You basically have to chase them. On the very day that i was supposed to check in, they have not responded to my query about the check in procedures. And at the 11th hour, i was requested to deposit RM200 whilst i was driving else they will not let me have the check in details. Had they responded to me days earlier, i wouldn't have to go thru this messy disorganised state.0

4.0 / 5.0

Apr 2023

Super comfortable and well equipped.

Easy accessible to Mall and Eatery. Apartment is suitable for famly and cosy. Staff is helpfull and prompt in action.

None

3.5 / 5.0

Apr 2023

Get what u paid for...

The surrounding area lots of food stalls and most of them open 24hrs or till late at night so u wont get hungry in the middle of the night.. Toilet, bedroom and living room is clean.

Firstly the living room aircon automatically off every 5-10mins. At first i thought it was the "timer". So i off the timer but still the same. So i tried adjusting the timer to 12hrs (hoping that it wont auto off) and the same thing, 5-10mins the aircon auto off.. Informed the host, he/she asked me to take a photo of the remote. And after sending the photos, no replied was given. So message the host again and still no replied.. So for 3 days 2 night of our stay, we are having a "sauna" in the living room. Fyi, its our first time booking holi suasana as a friend recommend us due to its cheaper price compared to the suites. Guess thats the reason why its cheap.. Better top up $30 more and get Suasana Suites with good customer service. The first and last gonna booking holi suasana..

3.5 / 5.0

Feb 2023

Good

Location is good

Facilities No shower head, shower side water was small.

1.0 / 5.0

Feb 2023

Will not come back again

Nothing

Hate the inconveniences this hotel causes me. 1st it need to make unnecessary "Online deposit", cant understand why they need that since we are in booking.com. Then the toilet bidet is faulty. What is worst is the main glass window cant lock. Felt so insecure when I need to leave the room and sleep over. At midnight, the card door have a long moment of electronic problem. The place seems more run down than the picture

3.0 / 5.0

Feb 2023

Pleasant

i message the owner/ agent about it would be good to have some beverages in the place.

3.5 / 5.0

Feb 2023

Good

Very convinient near to the city centre n Jb central. Can find food easily n near to the shopping mall.The apartment is very spacious n value for money.

The TV channel no varieties n always been cut off.

FAQs

How much does this apartment cost compared to others in Johor Bahru?

The average price for a rental in Johor Bahru is $64 per night. This rental is $5 above the average.

Is parking included with this apartment?

Parking is not specified as an available amenity at Suasana Residence JB City Lifestyle Suites by NEO. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

Yes, a swimming pool is available for use at Suasana Residence JB City Lifestyle Suites by NEO. Enjoy the water!

Is Suasana Residence JB City Lifestyle Suites by NEO pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Suasana Residence JB City Lifestyle Suites by NEO?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

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Suasana Residence JB City Lifestyle Suites by NEO

Apartment in Johor Bahru

Reasons to book

About this apartment rental

Amenities

Map of Johor Bahru

Nearby attractions

Available Rooms

Suasana Residence JB City Lifestyle Suites by NEO

Apartment in Johor Bahru

Reasons to book

About this apartment rental

Amenities

Map of Johor Bahru

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this apartment cost compared to others in Johor Bahru?

Is parking included with this apartment?

Is there a pool at this apartment?

Is Suasana Residence JB City Lifestyle Suites by NEO pet friendly?

What amenities are available at Suasana Residence JB City Lifestyle Suites by NEO?

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