Sombra del Agua
4.6
Outstanding(799 Reviews)Hotel in San Cristobal de Casas
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Great price for your budgetOne of the lowest cost properties in the area
About this hotel
Sombra del Agua, the most emblematic hotel in San Cristóbal de Las Casas, offers its guests a unique experience in each stay, in a historical monument dating from 1907 that has been adapted with modern and elegant facilities and that welcomes its vis.
Amenities
Air conditioner
Internet / Wifi
Fireplace
Parking
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Family friendly
Map of San Cristobal de Casas
Available Rooms
1 King • 129 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 129 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 1 Sofa • 193 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.6
Outstanding(799 Reviews)100% verified reviews
5.0
El restaurante es el mejor de todo san Cristóbal, la habitación muy cómoda, es uno de los pocos hoteles en SC que tiene aire acondicionado, los baños muy limpios, increíble hotel
No hay una sola cosa mala en el hotel
5.0
Es un alojamiento con buena ubicación y muy bonita decoración y ambientación
Las almohadas del alojamiento está muy altas y la cama un poco aguada
5.0
Excelente los alimentos, sabor, preparación y presentación.
Con ganas de regresar a disfrutar.
Todo excelente.
Trato ameno y muy bueno.
4.5
El ruido
4.5
Fab rooms and food and when they run out if umbrellas in the heavy tropical rain the receptionist lent me his own one!
3.0
Location and garden/restaurant is amazing. The food is good and the staff at the hotel restaurant were SO ATTENTIVE AND SWEET. Lupita especially was the perfect server/waitress. I was really well looked after every evening I went downstairs for a glass of wine and a snack.
Rooms are super damp. I mean really damp. Our passports turned wet in the room. Very noisy too.
5.0
Super comfy, beautifully decorated, delicious breakfast, and super kind and attentive staff! Will definitely come back.
5.0
May stay here was fabulous. Sombra de Agua was such a beautiful place inside and out. The restaurant was amazing as was the staff. I highly reccomend it to anyone that is planning a trip to San Cristobal
Nothing
4.0
Location was pretty good and most of the staff were really nice
I did not like the waitress in the restaurant always with actitud and it seems like they have preferences for other guest's, beds are hard wish they were more comfortable also this hotel has a lot of stairs even for the first level lol that's crazy !!
5.0
A great central location in the heart of San Cristóbal de Las Casas. The staff were awesome and the room was one of the best I’ve stayed in for the value.
Nothing.
4.5
Amazing location! Very close to basically everything. Super cozy atmosphere and great ice coffee ;)
1.0
The only thing I liked is the location
It was extremely noisy. I asked not to be put near the water pump, as one of the reviewers suggested, but they still did. I thought the noise was the blow dryer from the other room and the toilet flushing and sneezing could be heard. Anytime someone would leave their room, we could hear it. Pleasant staff but if you’re a light sleeper, don’t stay here. I didn’t have time to look for another hotel because I had tours starting early and coming late.
3.0
The hotel and room is beautiful, located in an antique building in the very center of San Cristobal. We also tried the restaurant, which is nicely located in the courtyard. The food was eccellent.
Because of one of the staff members we had a very negative experience. On our way to San Cristobal from Palenque the street was blocked by demonstrating farmers. We where lucky to find another road, which was longer, but in decent conditions. On our way back from San Cristobal to Palenque, we asked the reception staff very precisely about the road conditions and we explained the circumstances. The staff told us that the street was free, and that there where no problems for the transit to Palenque, so we took the main road. This turned out to be a big error, the road block was still in place. There is no way the staff of the hotel in San Cristobal could not be informed about that, as it was not a new situation but ongoing since several days. The road block was near Ocosingo which is more than half way to Palenque, and there is no other street to reach Palenque from there. The only option is to go almost all the way back to San Cristobal (3 hours of travelling) or to take a dangerous dirt road in the middle of the mountains, which is the only way to reach Palenque during the same day at this point. I hope that this comment can be usefull for the hotel to be better informed on the road conditions in the future, which is very important for their guests! The staff should also care if the guests are able to travel safely to their next destination.
4.5
The location was excellent!!! The rooms were small, but the bed was super comfortable and I enjoyed the decor of the courtyard. The restaurant on property Tarumba was superb! The meals were exceptional and the service was great.
Great place! Would definitely recommend and visit again!
4.5
Amazing restaurant and beautiful plaza at the entrance lobby a historic gem. Francisco the waiter is a pro made us fresh guacamole with a great smile and attitude. Great location and beautiful local art work
make sure you don’t get the rooms with the water pump noise. the hotel switched our rooms and gave is an upgrade though!
5.0
This is my favourite hotel in San Cristobal - I can't imagine staying anywhere else! From the honey-almond soaps in the bathrooms to the comfortable beds, the spacious clean rooms, the gorgeous courtyard, the great staff...it's just beautiful.
5.0
the property
my room was just outside the restaurant and it was super noisy. I couldn’t slept
4.0
The scenery is fantastic, the cabana’s are comfortable and the staff is nice.
The pool was not filled with water and it seems it hasnt been for quite some time.
5.0
a lovely place to stay - welcoming and comfortable.
nothing!
3.5
the food they serve ay the resto
part of te staff or manager and the crew knock on the door just to checked something and they didn’t say what they were looking for they already knew we where there it was so annoying, plus the beds were really unconformable and the pillows had a really bad smell like somebody sweat hours before we get there
4.5
The gardens and whole building was really beautiful, the rooms were really comfortable, good food and friendly staff
Our room didn’t have an external window which was a shame, but it was still really well designed and it made it very easy to sleep
5.0
great location with very helpful staff. Great restaurant with a beautiful courtyard.
can be abit loud as it is in the city and we had a room off the courtyard but we have found this with many properties in Mexico.
4.0
big clean rooms, great location.
0.5
Nothing
That the hotel was on strick and that we were not informed. Still now the reservation has not been cancelled or refound.
The online from booking was unpleasant and couldn't understand what I was saying as her English was not sufficient for a normal communication.
.We are still waiting for booking to be refound
5.0
Nice cozy hotel with a beautiful country yard, all colonial style. Very fresh and tasty breakfast and really good location. For sure will stay here again
FAQs
How much does this hotel cost compared to others in San Cristobal de Casas?
The average price for a rental in San Cristobal de Casas is $55 per night. This rental is $14 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sombra del Agua. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sombra del Agua pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sombra del Agua?
We found 10 amenities for this rental. This includes air conditioner, internet / wifi, fireplace, parking, and balcony or patio.
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