Candlewood Suites - Plano North, an IHG Hotel

TV and multimedia, Photo of the whole room, Bedroom

Kitchen or kitchenette, Dining area, kitchen

3.6

Good(96 Reviews)

Hotel in Plano, TX

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

About this hotel

Set within 3.1 km of Historic Downtown Plano and 25 km of Gerald J. Ford Stadium, Candlewood Suites - Plano North, an IHG Hotel offers rooms in Plano. Featuring a fitness centre, the 2-star hotel has air-conditioned rooms with free WiFi.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Parking

Gym or Fitness Center

Map of Plano, TX

Nearby attractions

AT&T Stadium

48.7 mi

The Dallas Arboretum and Botanical Garden

24.5 mi

Choctaw Stadium

47.6 mi

Perot Museum of Nature and Science

29.7 mi

Available Rooms

2 Queen • 387 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 387 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 1 Queen • 602 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 333 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Candlewood Suites - Plano North, an IHG Hotel

$$$$

3.6

Good(96 Reviews)

Hotel in Plano, TX

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

About this hotel

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Parking

Gym or Fitness Center

Map of Plano, TX

Nearby attractions

AT&T Stadium

48.7 mi

The Dallas Arboretum and Botanical Garden

24.5 mi

Choctaw Stadium

47.6 mi

Perot Museum of Nature and Science

29.7 mi

Available Rooms

2 Queen • 387 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 387 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 1 Queen • 602 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 333 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

3.6

Good(96 Reviews)

100% verified reviews

3.6

Nov 2023

Room stinks and roach

The front desk lady was awesome. I forgot her name but she was a young black lady. She was very professional.

The room has a bad smell, and I was greeted with a roach on the counter upon entering. I couldn't get comfortable with the smell and had to try and sleep with lights on because I didn't want any roaches to appear when turning lights back on. The bathroom was ok, not perfect. There was only enough towels for one person and I paid for more than one. We couldn't switch rooms because they were all booked. So we couldn't get out of the horrible smell. One of the picture frames were missing a picture. I will NOT be paying to stay here again.

3.6

Jul 2023

The worst experience while staying in this hotel.

Well, I was confused about staying there upon arrival because it didn’t feel like a hotel. It was a bunch of kids running around and a lot of lobbying. I had a two queen suite and my room and the linens smelled old and musky, which made the entire room smell. Shortly after being in the room a couple of hours, my son discovered a couple of German coaches. We instantly grabbed all our belongings and jolted down stairs. Staff was very nice and tried to make it right by accommodating us with two new rooms and a free snack item from the store. Now, I wasn’t going to leave a review, however one of the rooms we were given smelled of urine! By this time we were tired and just pushed through the night so we could leave in the morning. Worst experience I ever had while staying in a hotel. I will never give another Candlewood Suite my money.

Roaches, smelled awful, rooms weren’t properly cleaned.

3.6

Jun 2023

I enjoyed my stay

Miss Tia was so professional and friendly. She provides excellent customer service. The room was very clean and comfortable

The water pressure in the shower was pretty low and went cold after a few minutes. It eventually went back to hot.

3.6

May 2023

Nice hotel; no issues.

Good location. No issues.

3.6

May 2023

Pleasant experience

I just moved to Tx from Phoenix. The property is very clean and smells good when u walk in. Tyler checked in my husband and I in and was so kind and helpful. She was the best!!! All if the staff are friendly. The hotel sits off by itself which is great but there are a lot of shopping nearby

They provide free washing which is great but some residents will take your clothes out of the washer so you just have to watch your stuff or wash them later in the evening when it's not so busy. So that's not the hotel's fault. I did see a couple of roaches but again that may be from other guests living here for extended periods because hotel is really clean.

3.6

May 2023

Bad

The first room we got , the ac didn’t work. so we had to moved to another room with 2 queen beds. In that second room, I found a croach. Rooms aren’t clean.

3.6

Apr 2023

Functional place to sleep. I'm glad I didn't spend much time there.

The wifi was strong and didn't have any issues.

Lack of hot water. Lack of meeting space that wasn't the lobby. The curtains didn't close entirely and were blown around by the AC unit, so the sun kept waking me up. No meal options. The commissary was an additional cost. No cleaning service. I heard of several issues from other rooms but did not have those myself.

3.6

Apr 2023

Bad

nothing everything was bad. the room had a bad smell, towels had yellow stains asked for more and were told they didn’t have any clean ones.

the staff was just rude, room smelled so bad and the bedding was dirty and was not able to cancel, so i could go somewhere else.

3.6

Feb 2023

Passable

there were roaches

3.6

Nov 2022

Exceptional

close to family

no breakfast daily

3.6

Nov 2022

Probably wouldn’t stay here again though it was well priced.

The room was very spacious & it had a mini kitchen & full size refrigerator.

Killed several small roaches in the bathroom & 1 on the kitchen counter. One of the kitchen drawers had what looked like old cooked rice. Floors didn’t look swept well. Refrigerator motor noise kept us up all night—Very Loud!

3.6

Oct 2022

Very good

spacious rooms, decent complimentary coffee

broken shower

3.6

Sep 2022

Disappointed

The manager was very understanding and thoughtful. She made sure we were not totally disappointed in our stay.

Pests in our room and a strange odor through out the hotel.

3.6

Aug 2022

Bad

I did like the lobby area. It was new and also appeared to be clean.

This hotel is less than 3 years old and is infested with roaches. I live in this area and only came to stay for a few days because my air conditioner was out and we were waiting for a new one to be ordered and installed. A gentleman of the staff was very dismissive and unkind

3.6

Aug 2022

I chose the the right place..

feels like home..

everything was good

3.6

Aug 2022

Crappy. Will never stay at candle wood suites again

We didn’t care for it at all. It was nasty and the atmosphere was not pleasant

Everything could of been better. Nasty. Dirty. Defective door. No key to go in and out. Once in locked in. Carpet tore up. Smelled like dog urine

3.6

Jul 2022

I only needed to place for sleep, that was OK.

Convenient location and friendly staff.

Not god smell on the 3rd floor.

3.6

Jun 2022

Exceptional

I really liked the rooms. I enjoyed the studio sweet it felt like home.

3.6

Jun 2022

Location was great, beds were comfortable, but the cleanliness of room horrible.

The location was nice, the room was spacious, and the beds were comfortable.

The cleanliness of the room was horrible, there was a dishwasher full of dirty dishes from the last person that stayed IN the room, the shower products were empty, and the coffee material was also empty in our room.

3.6

Mar 2022

Room due to storm

I liked everything about the room.

There was nothing not to like about the hotel.

3.6

Mar 2022

Price

Nice location the walls or little bit thin especially in the rest room

.Pricey. I was expecting something cheaper in a room but overall it's a nice facility nice location inside and out no complaints. The restroom the walls were too thin because that's where the most noise came from was when I went into the restroom and I believe you should come down on your prices a little bit too high

FAQs

How much does this hotel cost compared to others in Plano?

The average price for a rental in Plano is $218 per night. This rental is $135 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Candlewood Suites - Plano North, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Candlewood Suites - Plano North, an IHG Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Candlewood Suites - Plano North, an IHG Hotel?

We found 6 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and tv.

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3star

1 king bed

Pool · Kitchen or Kitchenette · Air conditioner

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$$$$

Candlewood Suites - Plano North, an IHG Hotel

Hotel in Plano, TX

Reasons to book

About this hotel

Amenities

Map of Plano, TX

Nearby attractions

Available Rooms

Candlewood Suites - Plano North, an IHG Hotel

Hotel in Plano, TX

Reasons to book

About this hotel

Amenities

Map of Plano, TX

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Plano?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Candlewood Suites - Plano North, an IHG Hotel pet friendly?

What amenities are available at Candlewood Suites - Plano North, an IHG Hotel?

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