Home2 Suites By Hilton Utica, Ny
4.3
Excellent(287 Reviews)Hotel in Utica, NY
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
Home2 Suites By Hilton Utica, Ny is located in Utica, within less than 1 km of Adirondack Scenic Railroad and 5.4 km of Utica Zoo. With free WiFi, this 3-star hotel offers a 24-hour front desk.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Dishwasher
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Utica, NY
Available Rooms
King Studio Suite - Non-Smoking
1 King • 333 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Studio Suite - Hearing Access/Non-Smoking
1 King • 333 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
One-Bedroom King Suite - Non-Smoking
1 King • 333 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Suite - Hearing Access/Non-Smoking
1 King • 333 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Queen Studio with Two Queen Beds - Non-Smoking
2 Queen • 333 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(287 Reviews)
100% verified reviews4.3
Great service, incredible breakfast and very accommodating staff.
Nothing
4.3
Staff were very nice and the room was comfortable. There was a great Lebanese restaurant nearby. Laundry facilities were good and free
It was all fine. Breakfast could have more vegetarian options. Especially low glycemic options for vegans
4.3
Breakfast was great!
Because we had other young adults with us we could have used another tv 1 in front of pull out and 1 in front of other beds
4.3
The staff was fantastic- very friendly and helpful
Mattresses were very comfy!
Love the coffee/tea/hot chocolate station in lobby
Breakfast was good but an extra protein option would make it better
4.3
The location was perfect and it was very clean. Staff was courteous.
Nothing
4.3
Very nice
I liked everything
4.3
There was nothing to like except that there was a lesson learned not to deal with this property moving forward. I paid $170 plus to not stay... and no one would talk to me about my cancellation request, which I understood to be free cancellation in a period 48 hours PRIOR TO intended arrival.
The property was requested to process immediately after I contacted booking.com, days before intended arrival, and they still took days to process my request, charging me as though I had never canceled.
The lack of compassion exhibited in my circumstances by this company.
If you have read what I liked, you would understand that I can only appreciate the lesson learned in attempting to do a nice thing and including this property.
4.3
The staff were tremendous, the General Manager and Manager (Courtney) are the best, they were very welcoming and accommodating. I would recommend to anyone that they should stay here! We enjoyed our room, very clean and spacious, all the elements needed for an extended trip.
4.3
I loved the rooms and the cleanliness.. I like the shower gel..
I also liked the extra bedroom
There's an employee there that's very rude! The way he talks to the guess is unbelievable. It was the morning after my stay that I seen a gentleman at the front desk. I was just trying to turn in my keys and he was very rude.. Every time I go there he's always rude
4.3
Rude front desk extra unnecessary fees at from desk aren’t friendly to locals
It’s nice staff manager very unfriendly
4.3
Very helpful staff and clean.
4.3
The pool
Could not utilize the shower due to the overhead light in the shower leaking. Hazardous to mix electricity by turning the lights on in the bathroom because of the light in the ceiling in the shower due to the light position in the shower leaking. So my grandbaby and myself could not tske a shower.
4.3
brand new very comfortable well appointed room
4.3
Breakfast was nice. Easy check in and check out. Nice restaurants in the area.
Very muggy and the air conditioner was not very easily used. Could not change the temp so room was muggy.
4.3
clean and staff was pleasant
4.3
Clean and comfortable
No privacy, some one (stuff) get in to room, shuffle my suitcase, clothes trough on to bad and no explanation or no reason
4.3
Clean, well-equipped hotel with everything we needed, including snacks and water when we arrived. The front desk staff were friendly and helpful.
The pool was a little cold.
4.3
It’s pet friendly and on our route. It was very big & comfortable.
4.3
I like the location and friendliness of staff.
I liked everything about facility
4.3
large, modern room. workspaces for family, well equipped for meals
sheets are rough and thin
4.3
suite with kitchen and king bed
staff not so friendly
4.3
very clean, staffed well and staff are very pleasant
location is near many restaurants but not much else
4.3
Noisy
4.3
The hotel is in the middle of a ton of places to eat and drink. very close to the turnpike.
N/A
4.3
nothing
everything the people that work there rude
4.3
Breakfast good
Front desk woman excellent
I chose this hotel for a family vacation with the kids because of the heated pool. The water was freezing ☹️
4.3
we were there for a short overnight. came in late & left early so weren’t able to use facilities but from what we did experience, the room was very open w lots of room, very clean & bathroom was nice & modern.
I booked it online and prepaid for the room but when We arrived they didn’t have receipt of that payment so I was charged twice. I don’t know if it was booking.com or the hotel’s issue but it out me at an i convenience having to front that money. the fromt desk gentlman wasn’t much of a help altho I’m not sure he cld have helped much. I tried showing him my paid receipt online from
booking but he said it wasn’t showing up & didn’t seem to care. It was also late (around midnight) so not sure if he was a manager or not.
4.3
Room was hot cold hot cold hot cold all night. Lots of noise from road. Would request a room opposite the 4 lane Genesee st
4.3
New, clean facilities.
Would prefer a lock for the bathroom door in any room with more than one bed.
4.3
room was great!
breakfast bar and all tables were disgusting nothing was cleaned up. most tables were empty and filthy. we had to take our food back to the room because there was no place clean to sit down and eat. we went down at 8am nothing was prepared.
4.3
pool was freezing
FAQs
How much does this hotel cost compared to others in Utica?
The average price for a rental in Utica is $190 per night. This rental is $77 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Home2 Suites By Hilton Utica, Ny. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Home2 Suites By Hilton Utica, Ny. Enjoy the water!
Is Home2 Suites By Hilton Utica, Ny pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Home2 Suites By Hilton Utica, Ny?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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