We didn't sleep all night there's screaming and yelling outside our room like bunch of guys talking yelling laughing like they are drunk right below our room this happened after midnight . No security to stop them. At 6 AM 3 or 4 guys who are also guest in the hotel keep ringing the doorbell of our room just for fun. My husband opened the door and questioned them why they keep ringing the doorbell and they started pointing fingers. I called the management and reported this incident and they said it's people in the neighborhood making noise and the guys who keeps ringing the doorbell made a mistake which room to go meet their friends. And management said their CCTV isn't working so they can't monitor this type of disturbance. Bedsheets and towels are smelly as well as the room. The location seems sketchy.

It was good. Very nice staff. I just recommend to change their towels. They’re old and others are ripped.

People are nice and friendly I can recommend it to my colleagues

Great place

We had a great stay in Aureo. The resort's amenities and the pools were highly-maintained. Beach area was walkable and kept clean. Too bad I didn't get to try their spa. And awesome customer service too from all their staff. I definitely would recommend and be back at this place.

Service staff were excellent especially at the Coast restaurant, folks at the front desk were not particularly warm, but was transactional. Food quality in both restaurants were great. Shame that there was not enough sun beds by the beach & it was not a private resort beach. The room was not particularly clean especially the bathroom, lighting was poor but the pressure and temperature of the shower was good. Overall, service by the folks at Coast makes the experience pleasant! Thanks guys, keep it up.

Awesome place with warm pools, wich I like, and perfect as a weekendretreat or resort holiday. Only big issue was the food, dinner was so so and the breakfast was surely good for Filipinos, but for a Swedish man it was really absent.. salad and bread with jam...

Paid certain amount for the breakfast. Almost the same price for a dinner with a fancy 5 start hotel in Manila. I don’t think it is worth paying for.

The staff were well trained and very polite and helpful. Our room was spacious. A little “tired” but nevertheless comfortable and with a small kitchenette. Breakfast was varied but catered more to the Philippine palate. There was plenty of fresh fruit and omelettes were cooked on order. The best part of the resort were the pools which were suited to different age groups, from toddlers to the elderly. For a reasonably priced resort I would recommend Aureo La Union

Great experience staying at the hotel. Staff was veey friendly and accomodating. There were 2 restaurants on-site and their food was delicious with big servings. The beach was clean with clear waters. Will definitely go back.

If you come to enjoy the beach this can be a good place to go. Lots of greenery around the property. Staff were very courteous and very helpful they greeted you when they meet you around. But there are things that needed to be improved like when you come with a car which most guests are , they should have a parking permit indicating the dates or days you are checked in. And, this should be shown to the security in the guard post every time you get in and out of the resort as you are being asked every entry and exit and it can be cumbersome being asked all the time if you are a guest or not or they asked you if you are checking out and reminding them again and again about the day you are checked in and which room you are staying. We did not appreciate and absolutely we were disappointed when we checked out the staff from the front desk asked us to open our luggages to look for a face towel. We did not even realize nor count how many towels they replenished our room. If ever we must have been careful and cognizant on how many towels they provided us everyday. Sometimes the person who Cleaned our room gave us one face towel not 2. We got the point but asking the guests to get there luggages opened up for a face towel is very disappointing and very offensive. If we knew we could have been very careful on this matter and get those towels accounted for everyday until we checked out. It took them 30 minutes to resolve this issue. We were Very sad and disappointed checking out.

We stayed a week in this resort. Check in process was slow due to computer glitched from the check in counter. The room is clean. The toilet and the shower room are separated. There is a mini fridge inside the room. Enough drawers and storage. Bed is comfy. Sheets looked crisp and clean. But bath towels are quite small. There is in room safety box. The property has plenty of vegetation/trees and plants it looks very eco friendly. Very closed to the beach. Salt and Sea Restaurant foods are okay, service was hit or miss kind of thing. Breakfast not many options to choose from. We did not eat the last three days of our stay. We just got tired with the food not many options for vegetarians. But service was good, staff were attentive. Overall it would be an okay stay, however there were so many checks whether we were checked- in guests almost every security asked us everyday. Especially when you go in and out of the property they asked you again at the guard post if we were a guests or not. Even when we were sitting by the beach at night time they still come to ask us if we are guests. The worse thing they call your room every 10 pm asking how many people are in the room and in the morning they call you again at 0900 am from the breakfast restaurant reminding us if we are coming for breakfast, it can be very disturbing. The worst thing that happened to us upon check out they wanted to open our luggages to look for a face towel. We felt very disappointed and sad.

Nice and quiet

Experience is superb.. Highly recommended for family. However I have a concern with the rates published. Its a bit frustrating coz there's a hidden charge its not what is published in the website.

Friendly staff

The food at the restaurant was sub par,

Everything was great. But the coffee for the morning breakfast buffet need improvement.

Cool place and location, But the staff are not friendly

Overall is a good place for vacation

Beautiful beach,crystal clear warm water nice clean property with lots of green space unfortunately the big pool (the loop) was closed for repair.

Beautiful beach,crystal clear warm water nice clean property with lots of green space unfortunately the big pool (the loop) was closed for repair.

The room was under construction, full of dust, smell, and debris. The valentine's dinner was awful and very expensive, the beef tenderloin was served cold, you couldn't slice it with the knife. Needless to say, I returned it to the manager and lecture him how to serve Steak. The beach was wonderful to look at, but dog poop was around and we found two broken bottles of alcohol. The band that performed is awful. So many other talents here.

It’s a nice place the only issue that we encountered was the water interruption at night wherein we waited for more than 30 mins until the supply resumed. The breakfast buffet selection is limited and for the price of the hotel you would expect more choices to be offered.

The property is on the sand, but not the clear ocean water like boracay.

Everything was so good ,but only the food was not so.Specialy western food.

I really like my stay at Aureo. Both the beach view, garden view and pool view are gorgeous. My wife and I enjoyed our stay and will definitely do it again.

We liked the location, next to the beach and our room next to the pool.

There should be a free shuttle as there’s no taxi when going to town.

I recommend for people to stay in this resort when in the area: good food, great views, nice pools and beach, accommodating & attentive staff & comfortable rooms.

Reception staff are not very informative, not accomodating, not very friendly Rest of the staff are really good

Reception staff are not very informative, not accomodating, not very friendlyRest of the staff are really good

Not so good