SureStay Hotel by Best Western Rossland Red Mountain
3.9
Good(190 Reviews)Motel in Rossland
2 full beds
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
About this motel
This pet-friendly Rossland motel is a 6-minute drive from Red Mountain Ski Resort. It offers a seasonal outdoor hot tub and private ski storage. Guest rooms offer free Wi-Fi.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Family friendly
Map of Rossland
Available Rooms
Suite with Two Double Beds
2 Double
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Suite with Two Double Beds and Sofa Bed
1 Sofa
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Double Room with Two Double Beds
2 Double
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Suite with Two Double Beds and Kitchen
1 Sofa
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
King Room
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.9
Good(190 Reviews)100% verified reviews
5.0
The check in was easy and pleasant. The room was very clean and comfortable. The bed was as advertised - heavenly. Toilet and shower were clean. Towels were fluffy. Air conditioner worked like a charm in a very hot day.
Breakfast was toast, yogurt and cereals. I would have preferred hot foods like Waffle, eggs and bacon.
3.5
Location was great for our race in rossland and the price was good value for money
We kept getting shocked by the door every time we'd open it ir close it, something weird going on with the grounding in the building.
5.0
I have to say that the beds are extremely comfortable. I had a great sleep, and they were nice. Beautifully done, very clean units and very quiet. In the area the mate is doing a great job. I would definitely go back again next year. They have a great hot tub as well. But they need a little bit hotter.
I cannot give you one suggestion. I loved it all.
4.0
The location was awesome!! Really loved the area, so beautiful. The town is small, but everyone was friendly and helpful. If you love sking or biking - Great place to go.
Room was basic but clean, wish there was just a bit more room. It's was still good.
3.0
Room was clean and tidy
Needs a lot of maintenance to make the place look nice
3.5
Staff is friendly. Price is good. Bed comfortable. Room clean.
The bathtub faucet continuously dripped. Sound was annoying when trying to sleep. Rented a room with a kitchenette. A cutting board would have been helpful. Still scratching my head about the empty salt and pepper shakers.
3.5
Very clean, well maintained and updated. Quiet even though it was right next to the road. We never once heard our neighbours above or to the side. The AC was spot on and kept the room perfectly cool in the 34 degree weather! The king size bed was as comfortable as our own at home; best 2 sleeps of our whole road-trip! There is an underwhelming but available “continental breakfast” consisting of coffee, tea, toast, cereal, oatmeal , a couple muffins and some yoghurt. They also have a spa tub just off the main lobby which we did not use in 34 degree weather but it was well kept and clean. On our second night we discovered the property is right across from the mining museum, which btw we highly recommend. Also, even though we never actually used it there is a store/gas station just a 60 second walk away. This motel is the closest property to Red Mtn other than if you were to actually stay at the mountain and still only a 3 minute drive to downtown Rossland. All in all excellent value and good location for Red Mtn while still being very close to town.
First impressions really are everything so imagine our shock when not even five seconds into the check in process the woman at the counter was incredibly unwelcoming, rude and dismissive. Imagine introducing yourself, “ Hi we are the L*****’s chec......”, and being cut off mid sentence and greeted with a very terse “Drivers licence and credit card” no please, no thank you, zero f***s given is the best way to put it. This was our only interaction with her of this nature, each time after that she was simply unfriendly but professional. Perhaps she hates her job/life or was simply having a bad day but thats no excuse. If this person is the face of the facility and the 1st person people meet upon checking in they may want to consider retraining or supervising her until improvements are made. Honestly the interaction was so terse and so quick that my hubby and I only had time to exchange raised eyebrows with each other over the whole thing until we left the lobby at which point we said in unison, “seriously?! What was that?!” Then my hubby said that if there were anywhere else available to book we would have simply turned and walked right out the door.
To be clear we would never mention an individuals behaviour for any reason other than if that behaviour affected the business in a negative way. This is not a personal attack of any kind we do not know this person other than our very brief but very memorable interactions. This interaction was the one single negative about this property and it happened from the get go so how could we not mention it and remember it as the 1st thing we think of when we think of this place.
3.5
Location is great. Nice price.
The bed was very soft and tilted towards the middle so we kept rolling into each other!
5.0
Super clean. Comfy bed. Perfect location. Lovely continental breakfast! Easy access and parking. Pet friendly. Hiking trail into Rossland right off their parking lot. Excellent prices. Highly recommend. We will stay again.
Nothing
4.5
Couldn’t make it to the breakfast as we always had to leave beforehand to meet the ski team
Allowance for breakfast earlier if needed
5.0
super convenient to ski slope, and good price
a distance from town
4.5
Great wee hotel, was a perfect location. Walked the back trail into town and was an easy walk. Super quick to ski lifts and great breakfast before skiing. Quiet and relaxing.
Beds not very comfy!
3.5
Needs a form of protein and I would prefer something hot.
For the price everything was good. Rooms were clean is always important and they were.
3.0
reasonable priced
The breakfast is nothing like in the fotos on the website.
5.0
It was fine, made me a PB & J every morning, so that kept me Hip Swiveling till lunch.
Nothing, it was a great experience. All the Staff was super friendly and a pleasure to talk to.
3.5
easy convenient access to ski Red Mtn
breakfast buffet wasn’t great. bedroom a bit tight.
3.5
it was clean, comfortable bed, good value, dog friendly!
continental breakfast could improve with hot food.
3.5
we appreciated an early check in.
not close to downtown.
5.0
Really nice comfortable room...super comfy beds...spotlessly clean...great value...friendly pleasant check in 😊
3.0
No breakfast
1.0
What we did not like was that the staff would not change the bedding or even empty the trash cans! Very poor service.
2.5
Location and price
New flooring for upstairs suites led to static shocks when touching the metal door handles. Really hurt! Mentioned it to staff but they didn't seem to really care?
They really need to fix it.
FAQs
How much does this motel cost compared to others in Rossland?
The average price for a rental in Rossland is $255 per night. This rental is $131 less expensive than the average.
Is parking included with this motel?
Yes, parking is listed as an amenity at SureStay Hotel by Best Western Rossland Red Mountain. For more information, we encourage you to contact the property about where to park.
Is there a pool at this motel?
We didn’t find pool listed as an amenity for this motel. It may be worth double checking if a pool is important for your stay.
Is SureStay Hotel by Best Western Rossland Red Mountain pet friendly?
Yes! This motel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at SureStay Hotel by Best Western Rossland Red Mountain?
We found 11 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.