Best Western Heritage Inn
3.8
Good(596 Reviews)Hotel in Concord, CA
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located just outside of the city centre, Best Western Heritage Inn is 10 minutes' walk to Newhall Community Park. Free WiFi and free continental breakfast are offered to guests of this hotel.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Wheelchair accessible
Gym or Fitness Center
Map of Concord, CA
Available Rooms
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.8
Good(596 Reviews)100% verified reviews
3.8
the bathroom tub/shower was a bit gross, it looked dirty, but I think it was just very worn.
the tub and the carpet looked dirty, but were worn and the carpet was stained
3.8
Me gusta todo desde el personal asta los cuartos es el mejor hotel en concord
Todoe gusto
3.8
I use a walker and room was difficult to get to as no ramp near my room. Had to park a distance away so I could manage a place to get to up the curb and to my room. It was also a distance from the breakfast area, so I left without eating.
3.8
very clean, friendly staff late at night, the front desk clerk went above and beyond, when we were done with the check in process he walked me out to show me where my room was.
maybe breakfast but it was ok
3.8
Had spacious room. Clean.
Didn’t have a lift to take bags upstairs.
3.8
The staff
There were prostitutes being ran out of the rooms below me for 3 days. Every time I came back from work there was cold water in my shower (I'm assuming from the prostitutes showering all day).
There was cum stains on the furniture in my room. And the carpet was sticky.
3.8
Location and check in staff. The staff was very acommodating and professional
Breakfast area was very small. The food was ok, but would have liked a non cheese option
3.8
Location, the breakfast was nice to have and was pretty good.
The bathroom was in kind of rough shape. The tub had tape covering a bunch of different spots on it- some looked to be covering jets, but some tape pieces were not on jets so I’m not sure if there were cracks or something else. When I was coming back to my room on the second floor, I saw that housekeeping had put a stack of clean towels and sheets on lid of the garbage can at the top of the stairs. I called the front desk from my room- and let them know. I said that I wasn’t sure if they were stacking them there as they carried things up and down the stairs since there is no elevator, but it was absolutely disgusting to think about the “clean” sheets and towels in rooms being placed on the gross garbage can lid outside at all. The guy who had answered the phone just said- in a very bored voice- “thanks for letting us know”, and that was it. Didn’t sound surprised, didn’t sound like they would do anything about it. Wouldn’t stay there again knowing that they’re ok with that.
3.8
Comfortable and good breakfast
Priced a bit too high
3.8
Nothing to like. It was so bad my sister amd I didn't
Stay. We had already paid, of course no refunds we had reserved the room through Booking.com.
The location, there were all kind of working men drinking in the parking lot outside of our room. Loud obnoxious, rude and made us so uncomfortable we left.
3.8
Ok
Quieter better shower safety
3.8
Quiet
The ac was not working
3.8
At first there was no way to plug up the bath tub to take a bath. A very  Then the faucet in the bath tub was very difficult to use. other than that I found the staff to be extremely polite and the facilities very clean in the location. The location was excellent for a lot of things like what, convenient options for locals, unfamiliarf cooking and exotic Asian fairs. you do like going to the drugstore, doing your laundry, other basic day-to-day things that are sometimes hard to find in a hotel. A nice resourceful room engineer, came in after I complained, proud of him of being unable to take care of the bathtub, and took care of it right away. th, very courteous. The lady who prepared breakfast did an excellent job. There were delicious options and a lot of so I appreciated that. So on the balance, it was a comfortable stay and the nice staff compensated for the troublesome bathtub fixtures,
3.8
nothing
pictures were inaccurate on the website to real life bedspread was dirty walls were dirty. It was the actual hole in the bathtub. Everything is dingy and old…. my room smelled like smoke and then the thing that made me the most angry is they offered me an early check-in at 12 o’clock and then after I agreed to it said it’s only a $30 charge thats inprofessionalism at its best.

3.8
The best thing about this property was the bed and the breakfast in the morning.
The shower did not work, the air conditioning didn’t work, they gave us the wrong room, the pool was like ice and there were four or five homeless people outside our room throughout the entire night.
3.8
the room was nice. clean and comfortable for a night stay. The breakfast was 100% worth the stay. OMG who ever they have preparing that meal is amazing. YUM!!!
at 1:15 am! a employee was pounding on our door. when I opened it he proceeded to walk away without explanation and started yelling at a different employee down the hall. was very rude. then from 2-3 am there was pounding and what seemed to be a lot of drug activity outside
3.8
Good location. Lots of places to eat, relatively central. Free parking.
Room was very cold. Breakfast could use some more variety and fruits.
3.8
Breakfast is fine. Who is in charge for breakfast the Mexican lady she is very nice lady . Only she can earning the good points back for your hotel ☺️
The water Machine always empty.
3.8
just dirty
FAQs
How much does this hotel cost compared to others in Concord?
The average price for a rental in Concord is $240 per night. This rental is $99 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Heritage Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Heritage Inn. Enjoy the water!
Is Best Western Heritage Inn pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Best Western Heritage Inn?
We found 9 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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