Courtyard by Marriott Jackson Ridgeland
Hotel in Jackson, MS
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Courtyard by Marriott Jackson Ridgeland has free bikes, fitness centre, a shared lounge and restaurant in Jackson. This 3-star hotel offers a 24-hour front desk, a business centre and free WiFi.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Map of Jackson, MS
Available Rooms
King Room with Sofa Bed
1 King • 4090 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Double Room with Two Queen Beds
1 Queen • 4090 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Double Room with Two Double Beds - Hearing Accessible
2 Double • 4499 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
1 King • 4090 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe King Room with Sofa Bed
1 King • 3509 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
2.8
The smell when you enter the building horrible. The bed was hard, roach on the floor and the lamp shade was all bent and cracked up. Also no headboard for the bed!
The comfort of the bed and smell!
2.8
It was hell
Clean it up ,better services
2.8
Stayed here several times in the past. It has always been clean and comfortable. Good area. This time it was completely nasty, it was filthy. I had to move to another room and it still was bad. Dead bugs on the towels. I had to shower with just my soap and I dried off with a shirt in my bag.
It was filthy. Wasn’t bc of renovations, the rooms were completely disgusting. They had not been cleaned. Only spot clean. Hairs everywhere. Disgusting. Night staff was really nice. At check out, staff was completely rude and doubled charged me.
2.8
Nothing
Everything
2.8
The location was amazing and the staff was very nice.
Room was visibly dirty when we arrived but we arrived at 1am after a 12 hour drive so dealt with it. On the last day, I noticed a huge dead roach by the second bed. The bathroom ceiling is visibly falling apart and they put a partition over it but debris still fell down. The key card also didn't work for a side door. When we told the staff about it, they just said oh that's how it is, lol.
2.8
Slept in did not eat breakfast
Everything was great
2.8
Front desk staff was rude upon arrival. I had bloody towel in my bathroom and all the towels were stained and grungy looking. Toilet would not stop running. Floors were dirty
I booked a king room and received a double instead
2.8
Location
Ceiling was peeling (paper was hanging), no bulbs in the lamps
2.8
The beds were comfortable
That it didn't have a microwave
2.8
The fact that I did have a place to lay my head.
The lobby, hallway, and room furniture - nothing
2.8
There was no breakfast available
There was no air throughout the hotel, only inside the room
2.8
Breakfast was mediocre. The charge was a surprise. Usually there's some type of breakfast without charge. 1 person doing absolutely everthing from coffee to prep to payment and delivery of food. Long wait for each.
Facility is run down and needs refurbishing. Generally flooring in the hallways a rooms look grungy and the facility is below average as hotels in this price point.
2.8
So of the staff and it just felt unsafe
2.8
Great facilities. New/nice
The bedding was somewhat moist and smelled like mildew or mold.
2.8
The location is good.
The rooms are extremely outdated and also found two large roaches crawling in my room.  Also, the bathroom was very dirty hair was all over the place that didn’t belong to me.  When using the bathroom, the towel rack fell apart, and fell on my arm.
2.8
Bathroom was old
2.8
The staff were super friendly. They had a power outage from the storm that rolled through earlier in the day so they weren't able to regularly check me in, the internet was out and she warned me another storm was heading that way. We weren't there for a great time necessarily, we were on a long road trip and needed to rest before we got up early to make the second trek home. The beds were comfortable. But I would say the best thing I liked was the staff.
We had two rooms. The bathrooms in both were having issues. One bathroom, the tub would run non stop. Not quite a drip, but not quit a stream either. The other bathroom, the ceiling was gross and peeling. Looked like the vents were about to fall out. The hot water in the showers were great though!
2.8
close to the location where we had to be.
that the room was dirty and there were issues with my refrigerator and my tub water in tub didn’t turn off and it also didn’t have a stopper to take a bath and the sofa bad mattress was nasty with pee stains and the hotel smelled of illegal drugs.
2.8
First I called hotel twice before arriving to let them know I was going to be late arrival but no answer. I also wrote on the comment section of reservation that I will be a late arrival. When I got to the hotel at 2am the night auditor said they had given my room away. She said they called everyone that needed to be walked to other hotel but I never received a call. She said there was nothing she could do because she was just the night Audit. Didn’t have any info on other hotels I could stay at. I drove from Dallas Texas over 6 hrs away single female left out to dry in a city I don’t know anything about. There was no help or even any empathy from staff. This is extremely disappointing and disgusting. Don’t treat your paying customers like trash. I worked in the hotel industry all through my 20’s from night auditor all the way to Asst hotel manager and the lack of customer service I experience was truly heartbreaking. I just had to shake my head and walk out of the hotel to search for any available room in the area and let me tell you it was a struggle
2.8
Nothing
Everything. Dirty, old, worn, smelled, rooms terrible, location awful.
2.8
Nothing
The staff cleaning the room and making guest feel welcomed
2.8
The breakfast was made to order but priced per item. You paid for what you had them make. I liked the idea but they should not offer a prepaid option.
The place is about to begin a renovation. Once completed it will be back to the standards you would expect from Marriott.
2.8
The lady checking me in was nice
The first room had stuff all over carpet and no refrigerator. The second room had filthy carpet.
2.8
The staff was very professional and friendly.
Almost everything
2.8
Remodeled
Needed to be swept! Nice but lazy staff obviously.
2.8
Starbucks girl. Parking good. No internet.
Terrible
2.8
the building was dirty. they said the exterior was under construction but they had doors open and the floors were filthy with debris. In the room, the bathroom was filthy in the corners. The toilet would barely flush.
2.8
friendly staff, however we were there for three nights and didn’t have any room cleaning. Hotel is under going renovations so a lot of parking space was limited.
2.8
horrible experience
nothing
2.8
I need to be refunded we came to check in and the said they didn’t have a reservation so we left but the lobby had such a strong carpet fresh or something else the place looked deserted it looked like it was falling apart we were disgusted with the overall look at the hotel
same as above we had to drive around trying to figure out how to go into the hotel
2.8
The staff was very nice and funny. I can’t remember her name but she was very helpful and even cracked a couple of jokes.
They had a water pipe burst during the stay, causing low water pressure so money gone down the drain for a night stay. Had to find a new hotel on Christmas Day.
2.8
Site did not make guest aware that property was under construction
2.8
i got checked into a out of order room then when I got to my second room someone walked in on me that was assigned the same room
FAQs
How much does this hotel cost compared to others in Jackson?
The average price for a rental in Jackson is $158 per night. This rental is $84 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Courtyard by Marriott Jackson Ridgeland. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Courtyard by Marriott Jackson Ridgeland. Enjoy the water!
Is Courtyard by Marriott Jackson Ridgeland pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Courtyard by Marriott Jackson Ridgeland?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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