Sugar Sands Beachfront Hotel, a By The Sea Resort
3.8
Good(2,215 Reviews)Hotel in Laguna Beach, FL
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Sugar Sands Beachfront Hotel, a By The Sea Resort features an outdoor pool, a sun terrace, and beach access. Guests will be 8.2 km from Gulf World Marine Park and the shops and restaurants at Pier Park.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Balcony or Patio
Beachfront or waterfront
Map of Laguna Beach, FL
Available Rooms
1 Queen • 1 Queen • 419 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 419 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Bunk • 398 ft²
Sleeps 8
+
You'll be directed to Booking.com for availability & pricing
2 Queen • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Reviews
3.8
Good(2,215 Reviews)100% verified reviews
3.8
Location and convenience.
Facilities need updating. Elevator is iffy.
3.8
Proximity to the beach
This place is poorly maintained. The room was not clean. There was mildew on the walls in the bathroom. The sink in the bathroom did not drain. The lock to the sliding glass door was broken.
3.8
Everything
The internet
3.8
Lovely beach
Room was dirty toilet was loose and leaking
3.8
Location is on the beach in a relatively quiet section of Panama City beach. The AC worked well.
The parking lot was very small. The building is in disrepair. Concrete chunks are missing. You can see the rebarb in the buildings walls. All the doors in our units were sticking. The bathroom door lock was broken and we were getting locked inside the bathroom. The sheets and comforters and mattresses.had stains on them. There weren't no supplies in the unit. We were short on towels, toilet paper shampoo conditioner and soap. There were only 2 forks and 2 spoons and one steak knife. The coffee mugs were very small. The frying pan was disgusting, scratched and stained. The front desk did not answer the phone on several ocassions. The phone rang and rang. Thete was a shortage of pool towels too. The shower by the pool is not working. The main bathroom by the pool lacks a door in the first stall. The 3 high chairs inside the unit were very uncomfortable. The kitchen sink is backing up.
3.8
On the beach
Lots needed upgrades the bathroom was moldy We had no hand towels no wash cloths The 2nd BR had no night stand or light by the bed as there was no room. Ridiculous they won’t allow smoking on the balcony. Although lots of people did so anyway
3.8
Loved the apartment unit we stayed in and the balconies
Could use a little maintenance and design update
3.8
Very good price for a quick beach trip. Pretty good distance from main beaches, so it wasn’t very crowded. We loved the balcony view. Pool is heated and there is direct access to the beach.
Pretty outdated- if you’re expecting something high end/fancy you will be disappointed. Something not mentioned in info is that daily room service is not provided- meaning they don’t clean and you have to request for extra towels, bath cloths, etc. when you are out. Due to this, I would not stay for a long period, but it worked just fine for our 3 night stay!
3.8
Location
Pool heated and clean
There 7 days and never saw housekeeping. Had to go to office for towels. Mattresses terrible and sheets too small for bed
3.8
Location was excellent
Internet didn’t work - it wasn’t acknowledged - we gave notice twice - we weren’t told it didn’t work - we we told somebody would come fix it - then it came out later that it wasn’t working it wasn’t going to work it was an on going problem.
Is someone had just been up front in the. Beginning - we could have accepted it - but it was like being lied to -
3.8
view was great from the room balcony. staff excellent and friendly. beach is clean with direct access. bed was comfortable.
wifi was poor at the time but I understand being addressed.
3.8
The location was the best part.
We were placed in the wrong room upon arriving and went to the front desk to resolve the issue and they were not helpful or accommodating at all. We paid for the deluxe queen suite and were placed in a regular open room with 2 small beds. The staff at the hotel blamed booking and booking blamed the hotel and the issue was not at all resolved. We were told we would be refunded and moved to the right room and that never happened. The staff refused to move us to the right room and would say they were “fully booked” and had no vacancies when you could still go online and book a new room for the night. Another guest was having the same issue and trying to book an extra room to have more space and was told they had no vacancies and she went outside booked a room online and went back in and was given the key and check in to her extra room after being told there were none. The location of this hotel being on the beach was the only pleasant thing. Not to mention the pool was dirty and had drained halfway where there was barely any water in it and a staff member came out and poured chemicals in the pool while there were people in it and proceeded to try and “refill” it as people were sitting in the half filled pool.
3.8
Location and the beach
The parking was terrible.
No cold water
3.8
Good Location & clean
Sink in bathroom was continually stopped up badly. Room key cards were constantly having to be replaced as they were ineffective after only one day. Marijuana use by some of the guest was prevalent. The odor was terrible in hallways.
3.8
Location was amazing! Got there and they didn’t give me the room I picked, but quickly got me the room we booked. Staff was polite and did a great job. There was a water leak one day so we had no water for a few hours, but no huge deal because we were headed out anyway. The WiFi was pretty nonexistent though. Since I was working through my vacation, that wasn’t great but just used my hotspot. Overall, great experience. It’s difficult to find a place right on the beach, with a full kitchen, and not pay $5,000+ for the week.
WiFi wasn’t great
3.8
The fact that it was right on the beach was perfect
The elevator was extremely hot no a/c in it
Not the best parking
Beds are small and uncomfortable too too soft and the pillows are too soft
Kinda distant from everything also
3.8
Location was good. Was great for our budget.
Jet ski rentals right where guests need the beach. Also, room had some damage ( left over from recent remodel I guess). Also, staff said they would try to check us in early since we arrived 2 hours earlier than we expected. Even let them know my insulin needed to be refrigerated. Wasn't allowed to enter unit until 3:59...
3.8
Cleanliness
Parking space
3.8
I liked that the hotel was last on the beach. No one to your right side. The beds were comfy.
Mold on the shower head. Dirty walls, ice machine never worked and building just looked like it was honestly falling apart. Kinda sketched me out.
3.8
Parking lot poorly laid out. Laundry across main road but they don’t provide change to use it. Old and needs upgrade.
3.8
Back sliding doors don't have locks, be aware, and I booked a different room from what they gave me. Confirmed my refund, but I am now having issues with the hotel confirming my refund to booking.com. I wouldn't recommend staying here. The parking lot only holds like 25 cars if that
Back sliding doors don't have locks, be aware, and I booked a different room from what they gave me. Confirmed my refund, but I am now having issues with the hotel confirming my refund to booking.com I wouldn't recommend staying here
3.8
The proximity to the beach
Somewhat dated. Ceiling needed painting. Just the basics supplied.
3.8
when the electric went out on half of my room the staff was fast to react to get it fixed. it was beachside and you can see the dolphins playing. Great view from top floor.
the elevator broke and we was on top floor, when they did work it was slow, seemed like it was a issue from day one. people are rude. no great parking, the front desk lady acted like I was doing something with the room keys because they never seemed to work and I kept them in the paper folder they handed them to me and not once had them next to my phone, they had part of the roof getting repaired and the workers did not make sure wood or metal shavings were kept clean and my daughter had to have some removed out of the bottom of her foot because it was all over the walk way were people have to walk. no it wasn’t blocked off either . I was rather discouraged this trip and we have been here every year for the last 3 years. but found the hotel not great or relaxing as it should be.
3.8
location
no phone and the elevator went out
3.8
Our room was excellent, the view from the balcony absolutely awesome, especially in the morning when all you could hear was the birds. I will definitely try to come back next year for vacation, we had a wonderful time.
The Internet connection left a lot to be desired, very very slow, some of my apps simply did not work at all (i.e. my Kindle app, I could not download a single book).
3.8
I loved that it was great for its value, so close to everything including restaurants, pier park, of course the beach
there wasn’t much options for breakfast, there’s no lunch or dinner but its ok we went out to get food and had an oven and fridge in the room so it’s ok
3.8
N.a
The attitude of the front office and cleaning of the rooms and shower not working
3.8
I liked how the beach area was not packed!
wish there would have been a breakfast
3.8
Size of the room was great. Beautiful kitchen
Not enough lighting in the bedroom. The bathroom could use a makeover.
3.8
I loved the peace and quiet. I loved the beach and how close it was to our room. My girlfriend and I went jet skiing on Saturday. It was a blast. Your staff was very friendly and polite. I look forward to our next stay there. I’ve recommended your resort to all of my friends. Ty for a very pleasant stay.
Whaaaat. I can’t think of anything. Everything was fantastic
FAQs
How much does this hotel cost compared to others in Laguna Beach?
The average price for a rental in Laguna Beach is £214 per night. This rental is £65 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sugar Sands Beachfront Hotel, a By The Sea Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sugar Sands Beachfront Hotel, a By The Sea Resort. Enjoy the water!
Is Sugar Sands Beachfront Hotel, a By The Sea Resort pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sugar Sands Beachfront Hotel, a By The Sea Resort?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and balcony or patio.
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