Luxury 3 Bedroom Gatlinburg Cabin with Home Theater Room and Sauna Room
4.2
Excellent(236 Reviews)Cabin in Gatlinburg, TN
10 guests · 4 bedrooms · 3 baths
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this cabin rental
Relax after a day in the Great Smoky Mountains National Park in your own private theater room with 9' Theater Screen and reclining theater seating. Or how about spending 20 minutes in your own private Sauna? Hilltop Hideaway features 2 master suites with jacuzzi tubs and a rain shower as well as third bedroom with Queen over Queen bunk beds that can sleep up to 4 adults. This 3 Bedroom 3 Bath cabin also features a pool table, game table, outdoor hot tub with views of the smokies on one of the 3 decks and a Stainless Steel Gas Grill. FREE wireless internet!
Bedroom and Sleeping Arrangements:
Main Level - Bedroom 1: King Bed - Sleeps 2
Upper Level - Bedroom 2: King Bed - Sleeps 2
Lower Level - Bedroom 3: Queen Bunk - Sleeps 4
Lower Level - Sitting Area: Queen Sleeper - Sleeps 2
Free WIFI, a washer / dryer, iron and ironing board, and paved parking are included for your convenience. All linens and towels are provided as well as a starter supply of paper towels, toilet paper, soaps and detergents.
This cabin is professionally managed by Elk Springs Resort Cabin Rentals in Gatlinburg, TN. We provide concierge service as well as dispatched maintenance and housekeeping should you need assistance during your stay. Feel free to check here for details -or- all our listings at Elk Springs Resort rentals.
Bedroom and Sleeping Arrangements:
Main Level - Bedroom 1: King Bed - Sleeps 2
Upper Level - Bedroom 2: King Bed - Sleeps 2
Lower Level - Bedroom 3: Queen Bunk - Sleeps 4
Lower Level - Sitting Area: Queen Sleeper - Sleeps 2
Free WIFI, a washer / dryer, iron and ironing board, and paved parking are included for your convenience. All linens and towels are provided as well as a starter supply of paper towels, toilet paper, soaps and detergents.
This cabin is professionally managed by Elk Springs Resort Cabin Rentals in Gatlinburg, TN. We provide concierge service as well as dispatched maintenance and housekeeping should you need assistance during your stay. Feel free to check here for details -or- all our listings at Elk Springs Resort rentals.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Map of Gatlinburg, TN
Reviews
4.2
Excellent(236 Reviews)5.0
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Calm and relaxed night.
5.0
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything was wonderful. But the bed was so uncomfortable. Everything else was marvelous. Thank you for a great stay at Elk Springs Resort.
5.0
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our stay at this cabin was memorable! My family was impressed by the comfort of the cabin and the beauty of the surroundings. We enjoyed it so much that we are going to try to make it a tradition..
2.0
Rating Details:
The vacation rental was very clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The theater room didn’t work at all which was very frustrating. The furniture is extremely uncomfortable. It was clean. We have rented multiple times with Elk Springs Resort and we are becoming extremely disappointed.
4.0
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had an excellent trip. The location and most of the amineties were awesome. However, the cabin is listed under luxury and that comes with certain expectations. First the furniture on the main floor was the most uncomfortable things to sit on. The mattress on the top floor seemed to have been there since the early 1980s. The shower on the top floor is pretty and up to date but the water pressure was so poor it felt like a sprinkle instead of a rain, the seating in the theater is not comfortable nor modern therfore was not used. All of the tvs/DVD players were way to small for the space and barely viewable due to the blurry picture. The main living areas were very clean but the closets had a thick layer of dust in places. There is an open wire in the media room just laying in the floor, and the jets in the tubs needs to be cleaned. Finally my dad would have liked to have had a kruig.
4.0
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The cabin could use more lighting in the kitchen, internet didn’t work very well and the sofa in the living room was very uncomfortable. Putting those things aside the cabin was clean and kept us warm and dry and that was all we needed.
5.0
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We stayed here for a weekend and were overall satisfied. Check in was effortless and overall the cabin was very clean other than one pair of sheets having some hair (could’ve came from dryer so we didn’t make a big deal). The amenities were as expected with a nice theater room and pool table. The only issues we encountered was that the grills self igniter didn’t work so we had to use a lighter and we couldn’t get but one side of the jets on the hot tub to work. However the grill the was very clean and a nice thing to have and we still enjoyed the hot tub. There is a number to call for these things if they are an urgent matter that they can come fix but it wasn’t worth the hassle for our two nights. The beds are very firm mattresses which was not our preference but for a short stay was manageable but definitely would’ve hated it if we stayed longer. The beds also could use an additional blanket or heavier comforters. Downstairs stay very cold even we turned up the heat so plan ahead and bring extra warmer blankets especially if you’re a cold person. There was 3 fleece blankets in the cabin closets so we managed but wished we had more. Just a note that this would not be a cabin for someone who struggles to go up and down steps so make sure you read about the layout of the rooms and what levels they are on. This is our second stay at an Elk Springs Cabin and both times we’ve been happy and would stay again in the future.
5.0
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is my 2nd time staying at Elk Springs Resort, and I love their cabins. My kids loved the theatre and everyone had their own floor. We will be back in the spring .
5.0
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very nice cabin and great for larger groups. The only downside is that there is not a full beautiful view of the mountains.
5.0
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Secluded up in the hills & a short drive to town. Kids loved the indoor movie theater & the pool table was a win win. Very open floor plan made are stay very comfortable.
5.0
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We chose Gatlinburg for our family reunion. Although most of the attendees stayed in town, I refused. Who comes to the mountains and doesn't stay in a cabin. I hadn't been to either Gatlinburg or Pigeon Forge before. It was much too commercialized for my liking, but most of the group loved the area. I just wanted to relax from my hectic job, so I spent most of my time in the cabin as it was beautiful, peaceful and comfortable. We had our reunion dinners and games there 4 out of the seven nights. It was big enough for people to visit without being on top of each other. The only issues we had were the grill and the door. The grill had not been cleaned, and the drip pan didn't stay in place. The electronic lock on the door broke twice. Maintenance came out quickly the first time. The other time was at departure, so I don't know the timeframe. If I ever were to go back to Gatlinburg, I would stay at Elks Springs for sure, although I would probably try another cabin because there are so many beautiful ones there.
5.0
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very well maintained cabin, with all of the listed amenities being clean and functional. We were very pleased with our stay. Close to downtown Gatlinburg.
1.0
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
When I arrived at the cabin, it was clean, but I encountered a problem with not having a "starter kit," such as detergent. I informed the management via email, and they apologized and promised to deliver it, but it never arrived.In addition, the Wi-Fi was slow and unsecured, with the name of the cabin as the username and "elk resort" as the password. The lack of a password was a significant security concern, and I was told someone could come the next day to fix it, but since I was only staying for three days, this was not a satisfactory solution.If the staff had done a more thorough check of the cabin, including the guest's directions, these issues could have been avoided. Given the amount of money I paid and the poor experience, I have no intention of staying at the resort again or recommending it to others.
4.0
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The cabin was very clean and no complaints. A couple things that I would recommend though. 1- curtains or blinds for the second floor windows. There were no window coverings on the second floor. 2- Add a couple hand holds for the shower/tub on the second and third levels. The tub was very high and for a shorter person very unsafe to step in.
3.0
Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The cabin has great potential and location is great! It was spacious enough for 8 of our guests. However it was was very dirty, the floors were not clean there was dust ever and the worst was that the sheets were not changed, there was droll all over the pillow cases it was disgusting. I would definitely bring my own, the fans had so much dust on it you can see it so easily the floors were so dirty. I would rate my experience a 3/5 but I wouldn’t go back to this cabin.
5.0
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a great time, we had to check in a couple of hours late due to it not being ready but besides that it was a great stay. Grill worked great, would recommend updating theater rooms to handle more inputs or screen cast. We loved the cabin!
4.0
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great cabin. Great location if you go in from Gatlinburg. Clean. Very roomy. Only issue was we couldn't get DVD to play. Kids were bummed about that because it rained one day. I couldn't find a can opener either. Overall, we had a great time.
3.0
Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The cabin was outdated. Needed handrails for whirlpool tubs, additional hooks/towel racks in bathrooms. Needs luggage racks, laundry basket, more linens/pillows, new beds, dressers (drawers fall out), etc... We were afraid to use any of the "amenities" as there are signs everywhere about how they will charge/fine you for everything- including leaving a wet towel on the floor- it makes for an uncomfortable stay.
5.0
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was a great cabin! We had a wonderful stay here. The views are breathtaking. The movie room was a lot of fun- especially since we got to watch Maverick again on the big screen! LOVED LOVED LOVED the very deep jetted tubs and the hot water for a good soak after walking all day! Customer support for Elk Springs is available 24/7 by text and we love that anytime we have a question someone is right there within minutes with an answer! We frequent Gatlinburg 2-3 times a year and will definitely be staying at an Elk Springs Cabin in the future.
3.0
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was spotless.
I was happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
FOR US AS A FAMILY IT WAS OUR FIRST EXPERIENCE, HONESTLY EVERYTHING CLEAN, BUT A BAD COMMUNICATION REGARDING DAMAGED EQUIPMENT, A DAY BEFORE AND ALL PAID CONTACTED ME THAT THEY DID NOT WORK. A SMALL EFFORT TO RESOLVE THE SITUATION. THEY MINIMIZED THE PROBLEM WITH EXCUSES AND SENT IT TO WASH AND DRY IN ANOTHER CABIN, THEN THE GRILL. AND MORE ...OUR NEXT VACATION IS PROGRAMING TO ANOTHER STATE.
5.0
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The lodge was perfect. Close to activities and nice resort area.
1.0
Hilltop Hideaway
Rating Details:
The property manager was more than helpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
House was dirty and not well kept, both the dishwasher and gas grill did not work and required a service visit.
Remotes for the theater room were kept on cables that didn't stretch to where you sat.
Windows were filthy and there was dust and cobwebs everywhere. Our bed frame was broken and had been screwed back together with a 2x4.
Remotes for the theater room were kept on cables that didn't stretch to where you sat.
Windows were filthy and there was dust and cobwebs everywhere. Our bed frame was broken and had been screwed back together with a 2x4.
1.0
Rating Details:
The property manager was more than helpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
House was dirty and not well kept, both the dishwasher and gas grill did not work and required a service visit. Remotes for the theater room were kept on cables that didn't stretch to where you sat. Windows were filthy and there was dust and cobwebs everywhere. Our bed frame was broken and had been screwed back together with a 2x4.
5.0
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I HAD AN AWESOME TIME!Everything was just like the pictures. I will say that I was a little disappointed that our driveway was not paved making it hard to drive up the hill without our car sliding. Other than that, we had a great time! I definitely would recommend this cabin to anyone! The staff was amazing and kept in touch with me everyday. They made me feel like family. My guest and I really enjoyed this trip!
1.0
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The worst, the cabin was not nice at all, the outlets in none of the bath rooms worked, except for the one upstairs beside the tub, Water leaked from the upstairs bath to the down stairs anytime someone showered. The dishwasher was falling out of the wall, to the point you couldn't load it. And for this I paid over three thousand dollars for 4 nights. There were no cords for the theater set up to work, I will never recommend this to anyone and will tell everyone I know to STAY AWAY.
3.0
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our rental was lovely with some minor inconveniences/disappointments. The space had many fun features! We really enjoyed relaxing in the sauna and hot tub and using the movie room. However, the space was slightly dirty (I found clumps of hair and old cereal on the floor, and my daughter picked up a pill she found near her bed). The grill hardly worked and had broken knobs, and our dishwasher was broken. Maintenance came after I called twice, and it still didn’t work properly after they “fixed” it. For the price, I expected better.
3.0
Four Night Stay at Hilltop Hideaway
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our rental was lovely with some minor inconveniences/disappointments. The space had many fun features! We really enjoyed relaxing in the sauna and hot tub and using the movie room. However, the space was slightly dirty (I found clumps of hair and old cereal on the floor, and my daughter picked up a pill she found near her bed). The grill hardly worked and had broken knobs, and our dishwasher was broken. Maintenance came after I called twice, and it still didn’t work properly after they “fixed” it. For the price, I expected better.
5.0
Girls getaway
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our experience was amazing. The cabin was clean and had everything we needed. The movie theater and sauna was a great addition and very relaxing. We thoroughly enjoyed ourselves. it was a little difficult to find.
3.0
Family vacation
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The furniture needs to be updated as it is very old and uncomfortable. The televisions were much smaller than we expected.
5.0
Great resort , great cabin!!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The staff and the resort as well as the cabin at Elk Springs were amazing!!
Great job!!
We will absolutely be staying here again!!
Great job!!
We will absolutely be staying here again!!
5.0
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The staff and the resort as well as the cabin at Elk Springs were amazing!! Great job!! We will absolutely be staying here again!!
3.0
Loved the bells and whistles but furniture uncomfortable
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I think I was more in love with the IDEA of this cabin than the reality. It had a lot of bells and whistles which put it heads and shoulders above the other cabins in the area. I loved the idea of having a THEATRE room and a Sauna! The kitchen was perfect and the view from the dining room table was very pretty! Cheese and wine parties were enjoyed from the picnic table on the patio. We enjoyed the gas fireplace several times and loved the ease of it. The hot tub was in great working condition. But I wouldn't stay here again because the furniture was really uncomfortable. The first night I kept losing feeling in my thighs b/c the mattress was so FIRM! I "fixed it" by adding layers of blankets underneath so I could sleep through the night. The seats in the theatre rooms were also uncomfortable. We tried to fix it by propping up our backs and legs with pillows but you still wished the movie was *shorter.* The couch in the living room was also very shallow. I would have preferred a really loungeable couch in the living room with a BIGGER TV over the Theatre room.
2.5
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Fantastic place to stay. The only thing was the water pressure was awful and water in shower wasn’t hot . Had to take a quick warm shower before temp ran out. Grill ... yikes .... Other than that place is spectacular . Spacious . Movie theater was fantastic .
5.0
Quiet, beautiful, relaxing
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Fantastic place to stay. The only thing was the water pressure was awful and water in shower wasn’t hot . Had to take a quick warm shower before temp ran out. Grill ... yikes .... Other than that place is spectacular . Spacious . Movie theater was fantastic .
5.0
Hilltop Hideaway
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have been booking cabins with Elk Springs for several years. They consistently do a fantastic job. The cabins are exceptionally clean and well kept. Their customer service is above and beyond helpful. Hilltop Hideaway was perfect for our group of 7 (4 adults and 3 kids). The theater room was a highlight for the kids.
0.5
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The cabin is old and smelly. Not kept up! We left a beautiful cabin we had booked for the first few days that put this one to shame though that would not take much. Chunks of food was left in both sides of the sink. Coffee stains in the sink. When you cooked grease would drip from the vent hood! The bedroom on the main level smelled really bad of pee. The furniture is old and dirty. The chairs sink down in if you sit in them. The arms of the chairs are filthy. The windows are all filthy. Rockers on the deck are all dirty. The beds and the bathrooms look clean. I feel like the cleaners came in and just did the very basics. The owners obviously do not care or how much pride in this place the pictures that are on the Elks Springs website are the same furniture back it definitely does not to pick the furniture now. The pictures are very deceiving and the place does not look like that now like they do in the pictures.We called the management company and they said they would send cleaners out. But cleaners cannot fix p.m. carpet smell was so strong we had to close the door put a towel at the crack of the door. The cleaners did come out and they wiped off the vent hood with a paper towel and took the food out of the sink I didn’t clean the sink. Then told the rental company we were packing up and leaving. Which we were not we were just wanting a clean cabin or to be moved or to get a discount. The rental company said they were going to refer us to the manager and have the manager call us. they never did never heard another word from them. They said they were going to find out about a discount we never heard anything about getting a discount. I have a feeling this property management company has the cleaners go in and just touch up between renters and they really do not ever intend I’m trying to make anything right they say they do but it never really happens. I would not run again from elk Springs resort. We are picky
1.0
Stay away! No joke!
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The cabin is old and smelly. Not kept up! We left a beautiful cabin we had booked for the first few days that put this one to shame though that would not take much.
Chunks of food was left in both sides of the sink. Coffee stains in the sink. When you cooked grease would drip from the vent hood!
The bedroom on the main level smelled really bad of pee. The furniture is old and dirty. The chairs sink down in if you sit in them. The arms of the chairs are filthy.
The windows are all filthy. Rockers on the deck are all dirty.
The beds and the bathrooms look clean. I feel like the cleaners came in and just did the very basics.
The owners obviously do not care or how much pride in this place the pictures that are on the Elks Springs website are the same furniture back it definitely does not to pick the furniture now. The pictures are very deceiving and the place does not look like that now like they do in the pictures.
We called the management company and they said they would send cleaners out. But cleaners cannot fix p.m. carpet smell was so strong we had to close the door put a towel at the crack of the door. The cleaners did come out and they wiped off the vent hood with a paper towel and took the food out of the sink I didn’t clean the sink. Then told the rental company we were packing up and leaving. Which we were not we were just wanting a clean cabin or to be moved or to get a discount. The rental company said they were going to refer us to the manager and have the manager call us. they never did never heard another word from them. They said they were going to find out about a discount we never heard anything about getting a discount. I have a feeling this property management company has the cleaners go in and just touch up between renters and they really do not ever intend I’m trying to make anything right they say they do but it never really happens. I would not run again from elk Springs resort. We are picky
The cabin is old and smelly. Not kept up! We left a beautiful cabin we had booked for the first few days that put this one to shame though that would not take much.
Chunks of food was left in both sides of the sink. Coffee stains in the sink. When you cooked grease would drip from the vent hood!
The bedroom on the main level smelled really bad of pee. The furniture is old and dirty. The chairs sink down in if you sit in them. The arms of the chairs are filthy.
The windows are all filthy. Rockers on the deck are all dirty.
The beds and the bathrooms look clean. I feel like the cleaners came in and just did the very basics.
The owners obviously do not care or how much pride in this place the pictures that are on the Elks Springs website are the same furniture back it definitely does not to pick the furniture now. The pictures are very deceiving and the place does not look like that now like they do in the pictures.
We called the management company and they said they would send cleaners out. But cleaners cannot fix p.m. carpet smell was so strong we had to close the door put a towel at the crack of the door. The cleaners did come out and they wiped off the vent hood with a paper towel and took the food out of the sink I didn’t clean the sink. Then told the rental company we were packing up and leaving. Which we were not we were just wanting a clean cabin or to be moved or to get a discount. The rental company said they were going to refer us to the manager and have the manager call us. they never did never heard another word from them. They said they were going to find out about a discount we never heard anything about getting a discount. I have a feeling this property management company has the cleaners go in and just touch up between renters and they really do not ever intend I’m trying to make anything right they say they do but it never really happens. I would not run again from elk Springs resort. We are picky
5.0
Amazing stay!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My vacation rental was everything I had hoped for and more! Not only did we have everything we needed at our rental (like plates, cooking utensils, towels, entertainment, etc) but the spot that it was located in within Elk Springs Resort was so gorgeous, I already want to come back.
2.0
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I have stayed several times with Elk Springs and if it wasn’t a good experience I wouldn’t keep coming back. Overall it was a nice place in in a good location as far as close to town but off the beaten path. There are several homes in the same area so not exactly private. The furniture could use some much needed updates and the lowest floor was much colder then the two floors above it. So to warm it we had to turn the heat up which then made the two upper floors too hot. Cleanliness is always a concern and most of it was to my satisfaction, though we did find a used diaper in a window sill when we pulled back the curtain. That was disappointing to say the least. In all like I said a good experience and more than likely will book again when visiting Gatlinburg.
2.0
Rating Details:The property manager was very helpful.The vacation rental was clean.I was more than happy with the location.I was satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:I have stayed several times with Elk Springs and if it wasn’t a good experience I wouldn’t keep coming back. Overall it was a nice place in in a good location as far as close to town but off the beaten path. There are several homes in the same area so not exactly private. The furniture could use some much needed updates and the lowest floor was much colder then the two floors above it. So to warm it we had to turn the heat up which then made the two upper floors too hot. Cleanliness is always a concern and most of it was to my satisfaction, though we did find a used diaper in a window sill when we pulled back the curtain. That was disappointing to say the least. In all like I said a good experience and more than likely will book again when visiting Gatlinburg.
FAQs
How much does this cabin cost compared to others in Gatlinburg?
The average price for a rental in Gatlinburg is £211 per night. This rental is £33 above the average.
Is parking included with this cabin?
Yes, parking is listed as an amenity at Luxury 3 Bedroom Gatlinburg Cabin with Home Theater Room and Sauna Room. For more information, we encourage you to contact the property about where to park.
Is there a pool at this cabin?
Yes, a swimming pool is available for use at Luxury 3 Bedroom Gatlinburg Cabin with Home Theater Room and Sauna Room. Enjoy the water!
Is Luxury 3 Bedroom Gatlinburg Cabin with Home Theater Room and Sauna Room pet friendly?
Unfortunately, this cabin is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Luxury 3 Bedroom Gatlinburg Cabin with Home Theater Room and Sauna Room?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.
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