Maspalomas Resort by Dunas
4.2
Excellent(216 Reviews)Hotel in Maspalomas
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Set in subtropical gardens, this bungalow complex is situated 300 metres from Gran Canaria's Maspalomas Golf Course. Maspalomas Resort by Dunas offers free WiFi throughout, 2 outdoor pools with chill out area and water park.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Maspalomas
Available Rooms
1 Sofa • 2 Single • 484 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Single • 484 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Double • 484 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
1 King • 2 Single • 721 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 King • 2 Single • 2 Single • 753 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.2
Excellent(216 Reviews)100% verified reviews
4.2
La disposición y amabilidad de todo el personal tanto de recepción, restaurantes, piscinas y personal de limpieza. Detalle por parte del Hotel de cambiarnos al hotel Suites y Villas by Dunas, sin cargo alguno, al encontrarse éste último con menos ocupación. Detalle de bienvenida de una botella de champán en la habitación y bombones y de una cena a la carta en uno de sus restaurantes a elegir.
Servicio gratuito de autobús para ir a la Playa de Maspalomas
4.2
Everything is excellent. Very good hotel for family with children. The food, pool, room and staff are really good. I can not complain anything.
It would be perfect if there was a shuttle bus between airport and the hotel.
4.2
Breakfast and all meals very good.
I had ordered one-Bedrooms Bungalow and paid Euro 2.228.92., but did not got what I have ordered. Very confusing.
4.2
nice room, reasonable food, reasonable entertainment, shower rooms available for late departures
noise around main pool, very loud entertainment team, taking money in pounds instead of offering euro payment- really poor exchange rate paying in pounds. Unpaid intern tried to resolve but unsatisfactory
4.2
Bungalows were kept very clean, cleaning staff were excellent. Food was very nice, always a good choice. Plenty of activities for children and adults. Animacion team were very good.
The night time entertainment on some nights was a little quiet. The children loved the shows, singing, dancing but were not interested by bingo night for example.
4.2
the location
room too far away with bad hip
4.2
Staff and the overall resort beauty!!
Rooms are decent and swimming pools and other kids entertainment are good
All inclusive was great, food and drinks all day were enjoyable. Food options were really good.
No Spa, Sauna or good Gym facilities.
Shuttle to the nearby beaches were at odd times so not much of use.
Costly as compared to other resorts in the area.
Getting veg main course was possible but they weren't great.
Swimming pools are dated.
4.2
Food was delicious! They provided every day something different, we got even sushi and tacos . Like home made. Near by ocean. Near by city. Staff members very friendly! We rent a car from hotel. So you don't need to go and search for car rentals.
-
4.2
restaurant, food choice & quality
rooms are clean
animation staff is great
rooms are very basic
new year's eve animation is very poor
wifi connexion is super slow
only 1 very small tv hanging on a wall in the living room
coffee machine is a filter machine
swimming pool surounding area is leaning, meaning sunbath are not on a flat surface
reception staff is not friendly
overal value for money is really low
4.2
What brings this place up is the people and the atmosphere. There were nice animations, all staff was super kind, the gardens are lovely. The animation team did a terrific horror house on Halloween night. We really appreciated that they changed the bungalow as we couldn’t stay in the initial one due to health concerns, and the complimentary water and drink. The food was average but with enough variety and healthy options.
The facilities are a bit basic or old. The first bungalow was too humid. You have to pay for some games like air hockey or billiard. Limited gym, no real spa, it was in the sister resort. Overall, a bit too expensive.
As suggestions: a small renovation team could refresh one bungalow at a time with limited impact on the business; there is a need to renovate the gym and install a sauna next to it; the best food was the Canarian one, you should serve it more often.
4.2
clean and well laid out
shortage of sun beds
4.2
very good
4.2
great entertainment
very catered to french people
4.2
Lovely complex, great food, attentive staff
The location - wasn’t much in walking distance
4.2
Big bungalows very large swimming pool The bar staff are very good and quick at serving drinks plenty of tables to sit outside
staff seem to do a lot of things in French only
4.2
The sunset bar area was fantastic for sunbathing in peace. Only water available there during the day so a short stroll downstairs to the pool bar but that was ok with us.
Evening entertainment was shocking, all in french and felt exclusionary. Mostly consisted of small sketches by the animation team which we couldn't understand. One sketch showed a team member wearing a black hood and pointing a toy gun at another member who was kneeling on the stage. No idea what they were shouting to each other. Totally inappropriate. Couldn't really describe it as entertainment. No proper singing or dancing although we were only there for 4 weekday nights. Maybe things improve on weekends?
Some of the staff were surly and a little rude. Shame as most weren't.
4.2
The bungalows were spacious
Long queues for restaurant (15 minutes for breakfast)
Not enough sun loungers by the pool. Only seating available by the Pool was in the bar.
No restaurants or bars nearby
4.2
Suzana at the pool bar was lovely. She was always so happy and friendly.
Animation staff are all nice.
Cleaner are very hard working and alway friendly.
We visit Gran Canaria ever year, for over 25 years. This was our first stay in Masplomas and our last.
Food wasn't good. We dined out 5 nights out of 7. Had breakfast 3 times in the week. I'm a vegetarian and there was very few options.
The coffee is awful but everyone else seem to drink it.
Only 1 English TV channel (CNN News) Nothing for children.
Not even a kettle in the kitchen area.
Gym is rubbish, no weights and on the roof in direct sunshine. We had to pay €20 a day for us both to use Titans gym in Melonoras.
Spent a fortune on taxis, as resort has nothing on its doorstep.
When we checked out the staff member didn't even say thank you or goodbye, rude.
Was OK for a week, but we won't be going back.
4.2
exceptional stay, fun for kids and adults. food is quite average though
food quality could have been better (it was more like quantity)
4.2
Was more 3 star than a 4 star hotel
Need updating sister hotel was 20 times better
4.2
Great location, rooms, good buffet food, value for money
kids club was a joke, was not running on some
days without anyone knowing. the hours offered very poor and staff not very friendly.
swimming pools not heated, freezing by end of October.
4.2
very nice resort, good food and relax
nothing
4.2
This hotel is very good for families. Also the all inclusive food and drinks are of good quality. The entertainment is a big plus, with different shows every evening. Also the children have a Kids Club and Mini Disco.
The pools are climatized and have 26-27 Celsius degrees wich is really good for swimming.
The staff is very helpfull. Many thanks to Rinaldo and the team
4.2
The food management pool
All entertainment was in french the club looke crew ignored us the whole stay no hi nothing rude as if your not french speaking we don't want to no you entertainment staff need a serious over haul unless your french your nothing speakers plus everything they done was like a repeat day in day out never again will I stay hear
4.2
Friendly stuff, nice location
Some guest are very arrogant and don't care about the corona regulations, also after the stuff advised them
4.2
A confortable bungalow with air conditioner,lovely location near the swimming pool but we some privacy.The food lovely!!!Great holiday 😀
4.2
The food was great and varied themes each evening, the rooms were spacious and comfortable. The pool areas were well maintained and the restaurant and bar staff friendly and approachable. We were there when Spain locked down and the hotel managed everything well and unobtrusively, we would certainly visit again.
The beds are a little on the hard side but then most hotel beds are, it is quite a long way from the beach, so if you are a beach lover a location a little nearer might be better.
4.2
I liked the variety of different foods on offer. I liked the pool and the staff were very friendly and helpful
The gym is basic, just cycle and treadmills.
FAQs
How much does this hotel cost compared to others in Maspalomas?
The average price for a rental in Maspalomas is £78 per night. This rental is £9 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Maspalomas Resort by Dunas. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Maspalomas Resort by Dunas. Enjoy the water!
Is Maspalomas Resort by Dunas pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Maspalomas Resort by Dunas?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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