Macdonald Portal Hotel, Golf & Spa Resort

Property building, Facade/entrance, Garden

Property building, Day, Natural landscape, Golfcourse

Spa and wellness centre/facilities, Swimming pool

3.8

Good(289 Reviews)

Hotel in Wales

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located within the Cheshire countryside, The Macdonald Portal Hotel is 10 miles from Chester. It offers 3 golf courses, an indoor pool, a spa and an award-winning restaurant.

Amenities

Pool

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Wales

Nearby attractions

Sgwd Yr Eira Waterfall

165.4 mi

Bwlch Nant yr Arian Forest Visitor Centre

117.2 mi

Small Breeds Farm Park and Owl Centre

111.5 mi

Devil's Bridge Falls

118.6 mi

Available Rooms

Standard King Room

1 King or 2 Single • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 Double or 2 Single • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Double Room - Disability Access

1 King or 2 Single • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Executive Suite

1 King • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Double Room

2 Queen • 247 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

££££

Macdonald Portal Hotel, Golf & Spa Resort

££££

3.8

Good(289 Reviews)

Hotel in Wales

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located within the Cheshire countryside, The Macdonald Portal Hotel is 10 miles from Chester. It offers 3 golf courses, an indoor pool, a spa and an award-winning restaurant.

Amenities

Pool

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Wales

Nearby attractions

Sgwd Yr Eira Waterfall

165.4 mi

Bwlch Nant yr Arian Forest Visitor Centre

117.2 mi

Small Breeds Farm Park and Owl Centre

111.5 mi

Devil's Bridge Falls

118.6 mi

Available Rooms

Standard King Room

1 King or 2 Single • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 Double or 2 Single • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Double Room - Disability Access

1 King or 2 Single • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Executive Suite

1 King • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Double Room

2 Queen • 247 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

3.8

Good(289 Reviews)

100% verified reviews

3.8

Apr 2024

A good place if you are a golfer who just needs a bed for the night after a round of golf and a few drinks in the 19th h

The grounds and landscaping as a golf course were immaculate.

Presentation of the hotel was poor. The rooms were dated and in need of an upgrade. The service was poor. Waiting for drinks, the breakfast was cold and minimalistic in nature. The spa facilities were from 1970’s. Three chairs and four loungers all taken with nowhere to sit. Overall not what we were expecting of a four star Spa and Resort.

3.8

Apr 2024

Lovely hotel, hidden gem.

The views from the bar and restaurant were sensational. Lovely hotel really enjoyed it.

Drinks prices were astronomical. Also we were questioned by staff at breakfast. We paid on arrival but apparently the message didn't get passed to the dining room. A little uncomfortable.

3.8

Apr 2024

Very comfortable and good location for Oulton Park.

Very comfortable room, superb bed and spacious.

3.8

Feb 2024

Enjoyed the stay and would stay again.

Lovley room and location

Breakfast a little chaotic - I never did get any coffee the 2 mornings I stayed there. One gentleman fell down the step to the buffet (sign was put there later on to mind the step). The next day two guests pulled the serving trays onto the floor while trying to close the lids. No issues with staff or food.

3.8

Feb 2024

Comfy

Out of the way surrounded by countryside.

Wifi not great!

3.8

Jan 2024

Not great & needs improvement & not good value for money. There were no supervisory staff on duty.

The Reception Staff were friendly and welcoming. The room was clean.

Our Saturday (27th January) morning Breakfast was really poor. We had to constantly chase the serving Staff for clean glasses and for the orange juice container to be filled up. We had to repeatedly ask for our coffee and tea. We then had to chase staff twice for milk. The coffee and tea was cold on arrival. We asked for more coffee and tea which never came. We had to go and find serving staff to come and take our order for our cooked breakfasts. When it did eventually arrive it was cold. There were no supervisory staff to be seen to oversee the restaurant, which was not overly busy at 9.30am on Saturday 27th January. When we got back to the hotel late on Friday night all 16 (6 + 10 reserved) Electric Car Park spaces were occupied by non-electric cars. The car park was busy but not full. As I had an EV that needed charging this was really inconvenient and annoying. This was one of the main reasons for choosing this hotel. The main sauna was not working and had not been working all week according to the members. The second smaller sauna was full to overflowing and we had to queue to use it. Bar prices and the drinks with dinner were very pricey and not good value for money.

3.8

Jan 2024

Enjoyable stay

The spa facilities were lovrly

Restaurant was a little expensive

3.8

Dec 2023

Highly recommend

Absolutely gorgeous

Nothing

3.8

Dec 2023

Beautiful surroundings

Amazing facilities in a beautiful location!

9/10 rather than 10/10 as bar closed surprisingly early so we were unable to get a drink after returning from our event.

3.8

Jun 2023

Unhelpful and run down

Breakfast was good, comfy bed

No food after 9 other than room service sandwiches Bar closed at 11.30 Ordered a taxi which came very late Staff generally unhelpful and the building was a bit run down.

3.8

Jun 2023

Good room but poor experienced staff and the hotel lacks the detail it needs for its rating

The room size, coffee machine, balcony, quientness.

When its busy the staff cannot cope and look unhappy. Breakfast was good but the bar staff in the evening are very inexperienced for a 4 star hotel. They were unable to answer if they had any New Zealand wines. The room upgrade was good but the balcony was filthy dirty and had not been swept for many months, the window's were also dirty. We spent over £14 for some pate and chips, the chips were cold and we only received one piece of un toasted bread for a large piece of pate, thats not enough bread, as mentioned before it was far too busy to complain as the staff were not coping.

3.8

Jun 2023

needs a refresh.

great location,comfy beds,reception staff are lovely and couldn’t try any harder to make your stay better.

the hotel is getting grubby,carpets could do with a good clean,glass doors need cleaning daily,walls all marked,it needs a fresh coat of paint and a good deep clean,breakfast needs to be available from 6.30am on a weekend for those working at the race track.

3.8

Jun 2023

Disappointing

Location to my work, easy to find and parking.

Breakfast was awful. Served to you not buffet, poor qualiy and little choice. Juice was awful.

3.8

May 2023

quick visit comfortable and friendly place

nice surroundings.

need to update your key cards. couple of visits to reset.

3.8

May 2023

Good

Tall ceilings, scenery

Toilet kept taking several attempts to flush

3.8

May 2023

Pleasant short stay

Beautiful location, bedroom was a good size and use of the pool was great. The staff were very welcoming in all areas. The package overall wasn’t too bad for the price.

The food was a little underwhelming. Breakfast was a bit of a shambles as there didn’t seem to be any organisation on how to order, get coffee etc

3.8

May 2023

Disappointing

Breakfast was lovely

I didn't like the fact that the hairdryer set on fire in the room and they didn't do anything only put us a new hairdryer in. They didn't even give us a voucher for a free meal. My daughter and her friend was very distressed

3.8

May 2023

Pleasant

Hotel was clean and tidy, staff friendly.

Bar prices were extortionate!

3.8

May 2023

Exceptional

Ideal location as we were at Oulton Park. Would like to return for a longer stay and try the facilities. Overall a lovely nights stay.

3.8

Apr 2023

very good

Overall experience

Chewing gum on underside of tables in the bar

3.8

Mar 2023

Althought the potential of being a great hotel the full potential was never met during my stay

The view from the hotel were fantastic, the rooms spacious and public rooms also spacious. The staff when you could find one were friendly and able.

The room was clean and kept clean. Breakfast this morning was OK, the Croissants were not fully cooked and the centre raw. For dinner I order a ceaser salad and had to ask for some of the advertised components of the meal after it was delivered to my table I noticed that a beer stain from beer I inadvertantly spilt were still on the table 24 hours later, I was first in breakfast this morning and there were glass rings on the table I sat at. Often public areas were left unattended and staff were generally hard to find

3.8

Mar 2023

really enjoyed it

good location, peaceful, excellent breakfast

pool overcrowded and quite chilly

3.8

Mar 2023

Very good

breakfast starts at 8am at the weekends. I had to leave by 8 so that wasn’t ideal.

3.8

Mar 2023

Wont be staying again.

Relatively Modern and spacious

Short staffed, poorly trained Called hotel on way there to book resturant and got no answer from reception despite staying on hold for 10 minutes. Arrived to no one in reception. a phone there with a note to call for assistance. Went to resturant to be told its full and sorry you should have booked! Hotel busy with guests. kids running up the corridors at gone 1130pm shouting and screaming. Drunk guests leaving the bar walking up corridors laughing and joking and then noise in their rooms till gone midnight.

3.8

Mar 2023

disappointing stay although bedroom was lovely

we were upgraded to a suite

price of a cup of tea - £4.50!! no signs to say sports bar closed breakfast not warm enough played golf on championship course - awful, never in a million years is it a championship course

3.8

Feb 2023

never again, waste of money, I would actually like to take this complaint higher

dusty, food was awful, shocking room service food ie missing items, did not include at time off booking children would be using the pool (not even a bit the whole pool) so not morning swim- sent a messaged and they replied moments before check out. felt really uncomfortable with the spa/gym staff I have a skin condition and felt like I was being started at. then we got shown around for the wedding as the receptionist said would we want too I said yes but thought it wouldn’t come off as didn’t want to be rude. less than 5 minutes in the room we got a call to see if we were coming. didn’t even get settled in. as we are newly engaged that’s what the night away was for. after this stay there is no chance I’m afraid.

3.8

Feb 2023

Very good

Spa facilities where lovely.

We couldn’t get a table in the restaurant, then couldn’t order food in the bar as the restaurant was full. We were eventually able to order and breakfast wasn’t very hot.

3.8

Feb 2023

First Class

An excellent hotel,well managed efficient and friendly staff, nothing was too much trouble. The meals were first class. we really enjoyed our stay and would certainly visit again.

nothing

FAQs

How much does this hotel cost compared to others in Wales?

The average price for a rental in Wales is £92 per night. This rental is £37 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Macdonald Portal Hotel, Golf & Spa Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Macdonald Portal Hotel, Golf & Spa Resort. Enjoy the water!

Is Macdonald Portal Hotel, Golf & Spa Resort pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Macdonald Portal Hotel, Golf & Spa Resort?

We found 12 amenities for this rental. This includes pool, pets allowed, internet / wifi, parking, and laundry.

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3.7

Good(1,381 Reviews)

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in Garden City

3star

1 queen bed

Garden · Pool · Internet / Wifi

Looking for a business stay, family stay, couples stay, getaway vacation, or traveling to Wales, at £55 per night for your next great vacation.

££££

Macdonald Portal Hotel, Golf & Spa Resort

Hotel in Wales

Reasons to book

About this hotel

Amenities

Map of Wales

Nearby attractions

Available Rooms

Standard King Room

Deluxe King Room

Double Room - Disability Access

Executive Suite

Deluxe Double Room

Macdonald Portal Hotel, Golf & Spa Resort

Hotel in Wales

Reasons to book

About this hotel

Amenities

Map of Wales

Nearby attractions

Available Rooms

Standard King Room

Deluxe King Room

Double Room - Disability Access

Executive Suite

Deluxe Double Room

Reviews

FAQs

How much does this hotel cost compared to others in Wales?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Macdonald Portal Hotel, Golf & Spa Resort pet friendly?

What amenities are available at Macdonald Portal Hotel, Golf & Spa Resort?

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