Dorint Resort Winterberg
4.0
Good(2,589 Reviews)Hotel in Winterberg
4-Star Hotel
Reasons to book
Includes essentialsSki in / Ski out, Garden, Pool and more
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About this hotel
This charming 4-star hotel offers modern, cosy accommodation just outside the village of Neuastenberg, 5 km from the town centre of Winterberg, in the heart of the Upper Sauerland region.
Amenities
Pool
Kitchen or Kitchenette
Internet / Wifi
Parking
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Gym or Fitness Center
Ski in / Ski out
Garden
Family friendly
Map of Winterberg
Available Rooms
2 Bunk • 559 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 559 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Single • 1 Queen • 721 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 1 Single • 2 Single • 850 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.0
Good(2,589 Reviews)100% verified reviews
4.0
Het hoetel was goed bereikbaar, parkeren was aan de dure kant. Het ontbijt en het diner waren goed, bediening was goed. Personeel was in z'n algemeenheid vriendelijk.
Er was geen lift aanwezig wat betekent dat je zelf je bagage trap op, trap af moet dragen. WiFI was slecht, er waren meerdere WiFi adressen voor gasten maar geen van allen werkte naar behoren. Bij terugkomst op de laatste avond bleek de kamer niet schoongemaakt te zijn.
4.0
Locatie
Het begint - ondanks de renovaties - wel een oude bende te worden daar.
Drankjes zijn flink aan de prijs
4.0
Die Aufteilung und die Ausstattung des Hauses sind gut. Wir hatten zu viert genug Platz.
Die Ausstattung in der Küche könnte etwas mehr sein, aber es reichte auch (z. B. Salatschüssel, Suppenteller fehlen).
Schöne Aussicht auf die Bäume und Fachwerkhäuser von der Terrasse fanden wir gut.
Das Wasser im Schwimmbad ist angenehm warm. Es gab immer genug Liegen. Die Bademäntel und Handtücher waren immer ausreichend vorhanden.
In der Beschreibung und auf der Karte der Anlage wird Kidsclub erwähnt. Leider war bei unserer Aufenthalt (Herbstferien NRW) der Kidsclub gar nicht geöffnet. Nach Anfrage bei der Rezeption wurde uns die Möglichkeit der Beschäftigung aufgezeigt: Bällebad im Fitnessraum. Nett, aber nicht für Kinder 11 und 8 Jahre.
Die Angaben über die Öffnungszeiten der Sauna weichen ab: auf der Karte der Anlage ab 17 Uhr und auf der Tür der Sauna stand ab 10 Uhr. Für die Orientierung etwas ungünstig, wenn die Informationen auf der mitgegebenen Karte der Ferienanlage nicht stimmen.
Etwas ungünstig ist, dass die Sauna und das Schwimmbad getrennt sind (Flur und Eingangsbereich zwischen). Die Gäste müssen mit Karte aus dem Schwimmbad in die Sauna gehen, ansonsten kommt man nicht ins Schwimmbad zurück und nicht in die Sauna rein.
Der Spielplatz draußen ist überschaubar.
Ohne Sauerlandkarte wäre es sehr langweilig und teuer.
Die Parkplätze neben der Ferienanlage waren im Herbst kostenfrei und ausreichend vorhanden. Das Parken im Parkhaus der Anlage war nicht nötig (für 5 Tage 36 EUR).
WLAN ist schwach gewesen.
Allgemein haben wir für den Preis mehr erwartet.
4.0
Die Freundlichkeit des Personals, sowohl an der Rezeption als auch im Service. Immer hilfsbereit und zuvorkommend.
Das wunderschöne Zimmer mit herrlichem Ausblick.
Das Abendessen im Restaurant, das wir an 2 Abenden genossen haben.
Ein Aufzug im Hauptgebäude müsste eingebaut werden.
4.0
The room was comfortable, well equipped, modern, the little details in the room were well designed. Comfortable beds, smart tv, well equipped kitchen.
The regional card, which gives you passes to a bunch of if attractions, was great.
Nice warm pool. They provide towel and robes in the pool, which is really convenient.
The place was great, some minor improvement points:
The room temperature was locked. We couldn't turn on the heating while it was a bit cold at night.
Some of the staff didn't speak or understand any English
4.0
Large and comfortable room, extensive breakfast buffet. Close to hiking trails. Fairly large indoor pool.
The room was large and comfortable but water bottles, tea bags and coffee cups were not added to for our second day. The beds were quite hard. The breakfast buffet was extensive and good overall but our request (placed during booking) for a vegan option was basically ignored. Fortunately it turned out that at least soy milk was standard part of the buffet. The Filippino staff at the restaurant was very friendly and helpful but the local staff was a bit stiff and uninterested. Lastly, the courtyard terrace looked a bit unmaintained.
4.0
Location ..view.. big room nice suna en swiming
Check out is 11 o clock its mean 11 o clock
4.0
We enjoyed the large rooms and comfortable beds.
Also the breakfast was very good.
4.0
A beautiful hotel in the middle of the hilly landscape. We had the whole chalet to ourselves, 3 bedrooms, a living room and a terrace with a picturesque view. The location is very quiet and close to the nature. The beds were comfortable, everything was clean and modern. We also used the pool - was not too big, but the water was really warm, to relax after a day of action. Decent dinner, and a great breakfast, with all the variety - from cereal and milk to graved salmon to scrambled eggs.
The only minus point is that the restaurant was quite warm and stuffy both for dinner and breakfast - it was a warm weekend, and open windows were not enough. Would also prefer the possibility to sit outside - there were tables and chairs, but as far as I can judge, they were only used for drinks during the day.
4.0
Great place to spend time with family or friends!
Swimming pool and Sauna were amazing!
4.0
Everything was perfect!
4.0
Modern and clean hotel room. clean and warm swimming pool in cold weather. breakfast was ok (could be improved if compared to other hotel competitor). got a good sauerland voucher from the hotel for free entrances of different entertainments (this is so great for our kid)
Expensive parking at hotel. therefore parked for free at the street (free only in low season?).
4.0
We read the reviews before the visit and saw some really strange ones. So, current status
- pool is hot, definitely 28+, may be even 30+, though it's small and will be perfect if you travel with kids. From apartments pool is accessible via covered hallway so you can come in bathrobes
- WiFi was good in the apartment and in the house
- parking is 9 EUR/day and located pretty far if you live in the house, but in general it's OK
- breakfast is OK
- hotel staff is good and friendly, I cannot confirm negative comments
- both apartments and houses are renovated and pretty big, apartments without kitchens only with fridge, electric kettle and coffee machine, houses with full kitchen
- no air conditioning, so cannot say what's the situation during hot days, though most windows are facing east, so not to the sunny side
- hotel gave us Sauerland-Cards for free and with these cards we visited a lot of attarctions for free. 10 meters from the hotel there is a covered cart track, it's also free for 10 min.
No lifts and a lot of stairs everywhere. If you live in the house, prepare to walk a lot up and down, since the hotel is located on the hillside.
4.0
Nicely located in the hills, right next door to Postwiese skiing area, so you practically can rent skis next to your hotel and take off. Houses are beautifully decorated, warm and have everything for relaxed holidays. There is a free pool and sauna with free robes and towels, and not too crowded. Reception staff was very helpful, you really feel welcome
WiFi is practically non-existent, especially if you stay in a house located further away from the main building. Just forget it, almost no signal, so you will need mobile internet at all times.
Not suitable for guests with limited mobility and babies as the whole hotel is located in the hills with a parking at the entrance , so you will need to walk stairs up en down all the time.
Hotel could definitely do more to make roads and stairs snow free after a snowfall.
A grocery shop on premises would help - now you need to drive to Winterberg to buy food or medicines
4.0
nice swimming pool, lovely breakfast, nice location but no restaurants around
300 euros per night and we need to pay for extra Nespresso capsules or tea bags (only of each were provided for 3 nights)
The website to book dinners or spa treatments is not user-friendly and it's all in German
Parking of 9 euros per day
A lot of stairs all over the hotel - difficult for people with disabilities
4.0
big, spacy room.
The room was not cleaned once. Silverfish all ober the bathroom. On the fourth day the garbage was removed and one new towell was brought. For an extra fee, the room will be cleaned for you. We stayed for four nights and paid ober three hundred Euro a night. attention, parking costs additional!
The television in the room politely asks you to be nice to the employees, because they do not have enough personal (many sick), however, not all employees are unfortunately nice to the Guests!
4.0
location near the hills without snow
We stayed 3 nights and the room was not cleaned even ones. Unacceptable for the price. The kids play room was dirty and the air hockey wasn’t working (we lost one euro in this machine). The swimming pool was dirty and noisy. The sauna was full of kids and parents with swimming suits. So not according to the hotel guidelines. The sauna staff like the rest of the hotel staff did not care much about the rules. The wifi was slow and often disconnecting. The temperature in the room at night was above 22oC and there was no way to regulate it. NOT SUSTAINABLE AT ALL.
There was a constant low noise in the room and I slept with air plugs. If you are noises sensitive and want a relaxing vacation DO NOT GO THERE. Not to forget:
-If you are with a Russian/Ukrainien/ Eastern European name DO NOT COME HERE.
The staff is unfriendly only when they hear it. We saw the difference of the staff towards other more local clients and we felt TERRIBLY DISCRIMINATED.
4.0
location and renovated rooms
it’s clear that this hotel suffers seriously with staff shortage. The reception is unfriendly, Stubbe is closed and rooms are not cleaned (we stayed 4 nights!). (unacceptable for a 4* hotel). When I attended the reception about having a not cleaned room, the message was that this was normal for a shorter stay.
4.0
the pool and decent rooms, good breakfast
extremely poor customer service, no housekeeping unless you pay additional charge (never before had such an experience), no response to requests for information/booking before arrival. rooms not ready on arrival (no check-in before 16), rooms not next to eachother as requested (on different floors). No elevator, lots of stairs.
Very few people speak english (at all) despite booking.com saying they do.
disorganisation in reception and restaurants.
New years buffet and service very poor and most staff very unprofessional. 45 minutes to get something to drink. Over-priced!
not a four star experience and definitely not worth 350 EUR per room per night.
Had the feeling of coming to fawlty towers.
4.0
every think
every think
4.0
the pool and breakfast was great
Dinner srvice for the room need to be picked up in the Restaurant
4.0
Nice appartments, clean and spacious, good breakfast, nice staff
Dinner reservation was limited tot 20:00 at the latest, would be nice to have the possibility to eat later
4.0
Area was beautiful, house was cozy. Staff was friendly. Cleanliness was taken seriously.
So, in total we paid around 550 EUR for 3 nights, and I just don't think that's worth it.
Almost no vegan options for breakfast at 19 EUR per person is a joke. The resort was also understaffed, which should tell you plenty in regards to the competence of management. There's no parking in front of the houses and parking in the garage costs an extra 9 EUR a night. Bringing a pet costs 20 EUR extra a night. Whirlpool is connected to the basic pool, thus not warm. Spelling errors in the bill. Bed was two single beds pushed together.
4.0
was close to all the attractions. also well equipped within.
cleaning could be better
4.0
the resort is perfect for a family with kids where they
play area for kids.
It was mentioned that property has ev charging facility
but it was not there..
4.0
- Apartment was recently renovated, well equipped, spacious and clean
- Nice view from the apartment terrace
- Nice swimming pool and kart-track for the children
- Well located, close to many activities for the family around Winterberg
4.0
Clean, tidy and has everything you need.
Located outside of main tourist street. Pretty large
swimming pool is available for guests.
4.0
location
cleanliness
facilities
everything in German
if you don’t speak the language you have to google it
FAQs
How much does this hotel cost compared to others in Winterberg?
The average price for a rental in Winterberg is £124 per night. This rental is £2 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Dorint Resort Winterberg. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Dorint Resort Winterberg. Enjoy the water!
Is Dorint Resort Winterberg pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Dorint Resort Winterberg?
We found 12 amenities for this rental. This includes pool, kitchen or kitchenette, internet / wifi, parking, and balcony or patio.
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