Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace

Property building
Property building
Bedroom
Bedroom
Bedroom
4.1 / 5.0
Excellent(323 Ratings)

Hotel in Hangzhou

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

Set beside the beautiful West Lake, Sofitel Hangzhou Westlake features morden guestrooms with captivating views. It offers an indoor pool, a spa centre and 2 restaurants. Free WiFi access is available.

Amenities

Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly

Map of Hangzhou

Available Rooms

Superior Twin or Double Room

2 Single or 1 King • 376 ft²

Room
Sleeps 3
You'll be directed to Booking.com for availability & pricing

Luxury Queen Room

1 King • 430 ft²

Room
Sleeps 3
You'll be directed to Booking.com for availability & pricing

Club Luxury Queen Room

1 King • 484 ft²

Room
Sleeps 3
You'll be directed to Booking.com for availability & pricing

Junior Suite

1 King • 645 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing

Superior Twin Room with City View

2 Single • 409 ft²

Room
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
booking logo

Ratings and reviews

4.1 / 5.0
Excellent(323 Ratings)
100% verified reviews
3.5 / 5.0
star 5 empty
Nov 2024
Hotel head of attendant was so helpful to book tours, introduced trips, got taxi and even helped to arranged air tickets
The location is very convenient for restaurants, taxi and West lake.
The room temperature was 25C and unable to turn down the temperature. It’s too hot at night and sweating.
4.5 / 5.0
Oct 2024
Personal prietenos si corect.
Mic dejun exteem de bogat fara ca eu sa fiu amatoare de a manca dimineata dar de data asta am incercat sa imi schimb obiceiul.
Nu erau oferte de excursii sau tururi de oras si nici nu se putea comunica foarte bine.
5.0 / 5.0
Oct 2024
特别对李彩琴和江德华二位清洁工表示感谢,她们的服务非常细致周到
Room very clean Very friendly staff Good room services
Good location
2.0 / 5.0
star 3 emptystar 4 emptystar 5 empty
Jul 2024
Disappointed that AC to our room is turned off without our control nightly, even after asking to keep it on.
Great location, clean rooms, great tea inside room
Stayed June 15-18. Terribly dissatisfied and disappointed with the air conditioning being automatically cut off by the hotel each night. We woke up drenched in sweat with no air movement in our room at all. The temperature was stagnant and not reaching the setpoint because the control was no longer from the room. We asked the front desk why this was happening, they told us the AC gets turned off nightly!? We instructed them to please not turn it off in our room in the night. Again we woke up drenched in the early morning, called the front desk and they immediately turned the AC back on in our room and gave control to us of the unit in our room. Temperature control of a room is an amenity listed, and should be a given for Sofitel hotels. Extremely disappointed in this bizarre practice. Disrupted our sleep and rest on vacation. Do not recommend to stay there unless you are accustomed to sleeping without air conditioning .
2.5 / 5.0
star 4 emptystar 5 empty
Apr 2024
A bit underwhelmed.
Staff are courteous. Location near West Lake. Roof top viewing was good.
Building was nice. Location not near metro stations, and walking from metro to hotel involved going down/up stairs and tunnels. Okay if you are going by taxi/car. The air conditioning was not working during our stay. A bit overpriced even when compared to Shanghai City centre hotels
5.0 / 5.0
Apr 2024
Good
Convenient location, within walking distance to the metro line. Many eateries around. Staff were very helpful and in particular service staff at the breakfast restaurant, they were very polite and can see that they worked very hard during the busy hours - good job! 💪
Smoking coming through the air vent in the middle of the night and it was so bad cos it woke me up. I tried to ignore it and continue sleeping but the smell was really unbearable. So I was moved to another room and this was really inconvenient 😞 I have heard similar reviews before my stay and wondered if the hotel can do something about it, implement some very strict rules and enforcing them?!??
5.0 / 5.0
Jul 2023
Nice and comfy.
Good location, clean room.
There’s strong cigarettes smell get into my room around midnight and we can’t sleep so the hotel offer another room to move. Even it’s prohibited to smoke in the room, he can’t find where the source of the smell. My bad luck.
5.0 / 5.0
Jul 2023
Exceptional
polite and helpful staff, good breakfast. generally the hotel itself is flawless for a leisure traveler

FAQs

How much does this hotel cost compared to others in Hangzhou?

The average price for a rental in Hangzhou is £31 per night. This rental is £2 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace. Enjoy the water!

Is Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace?

We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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