The Westin Palace, Milan
Hotel in Milan
5-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
High-end valuePrice for this property is higher than average in the area
Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
About this hotel
The Westin Palace Milan is an iconic meeting point for Milanese and travelers, recently renovated after a full restyling of common areas and meeting rooms.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Milan
Available Rooms
Classic Twin Room
1 King • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Contemporary Double Room
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Grand Deluxe Imperial Double Room
1 King • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Grand Deluxe Contemporary Double Room
1 Double • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Junior Suite One Bedroom
1 King • 484 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
7.0 / 10.0
I loved the hotel, the staff were very welcoming . The location although it was not in the city center it was close by the metro station and staff were very helpful with the guidance.
When I opened the minibar of the room, I saw leftover food specifically a leftover poke bowl and juice. Indeed there was no minubar but once I asked the reception to send someone to replace it it was immediately done.
I opened up the mouthwash and it was opened , I think the staff thought it was full and didn’t replace it. Therefore I think if the hotel just make sures the staff check up properly in the room
9.0 / 10.0
La atención
Un poco anticuado pero bien mantenido!
9.0 / 10.0
clean and hight room standers
the staff need to be more polite to guests. they are doing the job but missing the smile.
10.0 / 10.0
The facilities it provided
Nothing
10.0 / 10.0
Pur avendo soggiornato una notte solamente, ho apprezzato tutto del mio soggiorno, dall'accoglienza al check-out. Gentilezza, cordialità ed efficienza sono le qualità che ho riscontrato e maggiormente apprezzato di tutto lo staff. Complimenti!
9.0 / 10.0
la cortesia e la disponibilità del personale, la cura della struttura, camere silenziose, pulite e fornite di tutto (il set di cortesia ha veramente tutto il necessario, forse mancava solamente un pettine per capelli)il frigo bar compreso nella tariffa.
Colazione di qualità e molto variegata. Posizione a 10 minuti dalla stazione centrale raggiungibile a piedi.
Nulla
10.0 / 10.0
Kahvaltı çok iyiydi personelin yaklaşımları mükemmel di, şehir merkezinde çok güzel konumda.
9.0 / 10.0
Great sized rooms, comfortable bed and pillows, lift access to rooms, concierge service for getting to know the city, close to metro and train station.
A little out of the centre of milan, so travel in necessary.
8.0 / 10.0
Our room was beautiful and the staff very helpful. The air conditioning was not working in our original room so we were moved to another room. We were still unable to get the room cooled to a comfortable level. The room however was beautiful. We enjoyed our stay but would have liked it to be cooler.
9.0 / 10.0
צוות הקונסיירג' מעולה. זמין, חביב, בעל ידע והרבה רצון טוב ונכונות לסייע.
מלון יוקרה, הסובל מניהול לקוי של צוות החדרניות. בכל יום, בשעה 16:00, החדר שלנו לא היה מסודר ונאלצנו "לריב" עם שירות הלקוחות על מנת שיסודר.
9.0 / 10.0
الغرف الجديده ذات 40 متر مريحه وواسعه
كل شي عجبني
8.0 / 10.0
LOCATION
STAFF
BREAKFAST
BED MATTRESSES ARE HEAVILY USED AND SAGING IN THE MIDDLE.
VERY SMALL SHOWER STALL AND LEAKS WATER TO OUTSIDE WHEN DOING SHOWER.
NO TEA KITTLE
9.0 / 10.0
The room was a classic decent hotel room with all the needed amenities. Westin still values Hotelerie in hotels.Team is attentive ,welcoming and professional. Breakfast is a decent feast of flavors
10.0 / 10.0
Pet friendly
1.0 / 10.0
Paid 200extra on a price for a real king bed that was already 300% higher bc of design week. No problem. Before going to room i asked if its real king, worker said yes. I come back late evening and see its not real king (2 mattress pushed next to each other). Didnt wanna change rooms, was tired. Next morning i ask to refund me only the extra paid, but i only got some token discount.
I was even gaslit by the worker that it is “normal” in Italy. First it is not, i stayed many years, she thought i am a dumb tourist. Second, they clearly advertised both options on booking and i paid extra. Mistakes can happen, refund the difference, it is not a favor. Even gave me her email and told me to message her next time. So i should book and then email her that i am the client to not be cheated?!
Last time at that place and hotel chain. Been a loyal client for 5years. Even LDS not honest anymore ;(
9.0 / 10.0
Room was old but good. Housekeeping was also very good. We had breakfast and that also went well. Overall worth stay if you want value for money.
All was good. Only thing , some renovation work was going on.
10.0 / 10.0
Palvelu, huoneiden kokoa, sijainti
9.0 / 10.0
I stayed in the most amazing room ever!! It really looked like a palace. My schedule was really tight and I was leaving to lake como otherwise I would’ve stayed longer. The entire hotel was extremely regal and the staff was very helpful, welcoming and kind to me all through my stay!!
I wish I stayed longer
10.0 / 10.0
The room was beautiful. Spacious and super clean.
N/A
10.0 / 10.0
It felt luxurious but without the associated price tag you would expect
Nothing! It was perfection
10.0 / 10.0
Chambre agreable, hotel impeccable et bien situe
Rien
9.0 / 10.0
La salle de bain
Une belle douche serait beaucoup mieux q’une petite baignoire mal commode
8.0 / 10.0
The staff were really pleasant and quite helpful
Nothing really
6.0 / 10.0
La situation géographique,
J’ai été extrêmement déçu par l’état de la douche. Il y avait de la moisissure sur tous les joints. J’ai signalé le problème à l’hôtel qui m’a fait comprendre que cela était dû à l’ancienneté de la douche. J’ai trouvé cela honteux pour un établissement de ce standing
7.0 / 10.0
The staff super friendly
The room we booked in booking.com is different than what we saw in actual
9.0 / 10.0
posizione centrale utile per gli spostamenti veloci
10.0 / 10.0
The size of the room, very comfortable bed the excellent staff
The cleanliness of the passages could be improved. The carpets didn’t look as if they had been vacuumed in a while. Not all toiletries were replenished and wet flannel left in shower and clean one not left.
1.0 / 10.0
لا شي
الفندق سيئ من حيث النظافه و الموظفين اقمت خمس ليالي ولم ارتاح في الاقامه حيث كان كل شي فوضوي
8.0 / 10.0
الإفطار كان لايأس به وموقع الفندق يبعد عن الدومو ٢٥ دقيقة سيرا على الأقدام
احدى الغرف كانت بها رائحة مجاري كما ان التيار الكهربائي انقطع قبل خروجنا من الفندق يوم المغادرة بأكثر من ساعة
9.0 / 10.0
Great room, new, comfortable and clean
Nothing to complain about.
9.0 / 10.0
Everything was great but the construction sound was very loud
The room had a dusty smell maybe from the AC
8.0 / 10.0
Room size were good, location also was fine as it is away from rush area and easy to reach every where by using the local transportation.
Car park around were to expensive and not easy to find unless park with hotel which very expensive, the furniture and design is old style, but bed were comfort
10.0 / 10.0
La propreté de l’établissement
10.0 / 10.0
professionalism of front desk. Room and capabilities
2 glasses only in the minibar.
8.0 / 10.0
Emplacement
Climatisation bruyante
9.0 / 10.0
staff cena al bar e spazi comuni ampi
con i lavori non c'è stata possibilità di fumare seduti all aria
4.0 / 10.0
It has a beautiful lobby
Rooms need maintenance, toilet was broken, bathroom shower knobs were broken and no one fixed it for our trip
10.0 / 10.0
Ottimo albergo in centro città. Camera spaziosa e pulita. Dopo un lungo volo intercontinentale ci hanno consentito un early check in. Un plauso a Lorenzo della reception per la sua professionalità e gentilezza.
Nulla
FAQs
How much does this hotel cost compared to others in Milan?
The average price for a rental in Milan is £73 per night. This rental is £9 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Westin Palace, Milan. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Westin Palace, Milan pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Westin Palace, Milan?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, smoking allowed, and parking.
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