Sofitel Mauritius L'Imperial Resort & Spa
4.1
Excellent(521 Reviews)Resort in Flic en Flac
5-Star Resort
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this resort
Nestled in a large, tropical garden overlooking the Indian Ocean, this luxurious hotel is a Mauritian paradise with a palm-fringed white sand beach and an outdoor swimming pool, located 4 km from Flic en Flac.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Flic en Flac
Available Rooms
1 Sofa or 1 Sofa • 538 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Sofa or 1 Sofa • 807 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 1184 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 538 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa • 1 Queen • 1345 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.1
Excellent(521 Reviews)100% verified reviews
4.1
L’entretien des espaces verts et la cuisine et le service au bar près de la réception : rosaniel exceptionnelle
La propreté de la chambre et des lieux publics et zone restauration. Manque de formation personnel
4.1
Der Strand und Strandaktivitäten - surfen, schnorcheln, paddeln kann man für lau buchen, man wird sogar mit einem Motorboot zum Riff gefahren, um unter Wasser mehr zu sehen - umsonst. Nur den Schnupperkurs zum Tauchen muss man bezahlen, ca. 70€ - erst Einweisung im Pool morgens um 9, dann geht es raus zum Riff bis in 12 Meter Tiefe. Um 13 Uhr ist man wieder am Strand.
Das Hotel wurde zwar Anfang der 90er Jahre gebaut, wurde aber offensichtlich mehrfach renoviert, unser Zimmer war in einem Top-Zustand.
Da wir ein Auto hatten, haben wir nur mit Frühstück gebucht - zum Glück! Dinieren im Hotel sah schon langweilig aus, vom Preis ganz zu schweigen. Dann lieber 5 Minuten nach Flic en Flac gefahren, wo man eine Auswahl an 7 nebeneinander liegenden Restaurants hatte, Essen mit Vorspeise und Getränken zu zweit um die 50 Euro.
Die Bevölkerung ist Tieren gegenüber sehr kulant, am Strand oder gar in den Bars werden freilaufende Hunde geduldet und nicht weggescheuscht. Im Gegenteil, man scheint sie sogar mit Essensresten zu füttern, auch die Restaurants.
Ständig fehlten uns nach dem Zimmerservice irgendwelche Handtücher, die man dann wieder über die Rezeption anfordern musste, war schon nervig. Ansonsten war alles andere an Service sehr angenehm.
4.1
Struttura molto curata, dai giardini a spiaggia ed interni. Di qualità anche la cena a buffet, ogni sera a tema diverso. Abbiamo utilizzato anche la spa inclusa nel pacchetto e perfetta per i giorni di poco sole. Accoglienza impeccabile fin dall'arrivo, anche da parte del personale, soprattutto la signora della colazione che ci è dispiaciuto non riuscire a salutare. Prezzo elevato, ma i servizi e la pulizia si riconoscono (come una seconda pulizia della stanza nel tardo pomeriggio).
Apprezzata anche la torta di compleanno, anche a distanza di pochi giorni.
Se proprio devi dire qualcosa, allora le cialde caffè gratuite in camera limitate
4.1
Emplacement
Cadre, jardin
Plein de soucis dans la chambre : table de nuit avec liseuses qui ne marchaient pas et ont du être changées
Serviette de douche trouée et avec des taches à 2 reprises
Déconnexion très fréquentes de la tv satellite signalant pas de signal donc parfois impossible de suivre un film en continu
Nous avons du « batailler » pour avoir les menus de petits déjeuner en chambre à accrocher sur la porte et le dernier jour nous n’avons pas pu les avoir malgré 5 ou 5 demandes répétées
House keeping lamentable : il manquait toujours quelque chose, les quelques petits déjeuner pris en chambre n’étaient jamais identiques alors que nous commandions la meme chose, nous n’avions souvent qu’un couteau pour 2 et pas de fourchette
L’hôtel n’a fait aucun geste commercial pour rattraper tout cela
4.1
Repas variés et bon
4.1
beau site avec une belle plage, la cuisine est très bonne (mention particulière aux restaurants japonais et Mauricien)
la chambre qui commence à vieillir en terme d'équipement, literie moyenne, climatisation bruyante, manque une vraie piscine pour nager
4.1
Very clean and many amenities
Nothing
4.1
Locatia, mancarea, facilitatile.
4.1
Location, sea, sand, buffet breakfast, room, gym, some bar staff
Ming Court restaurant lacked any ambience, some staff were unfriendly, buffet dinner was good but very expensive at £44 each just for the food.
4.1
Beach and breakfast were very good but buffet dinner at 2200 rupee(£40) was very overpriced
Very expensive buffet dinner
4.1
Месторасположение хорошее. Завтрак вкусный.
Отвратительный персонал, номера ужасно старые и много что не работает. Просишь придти в номер и отремонтировать - ответ «да», но в итоге никто никуда не приходит. Кондиционер еле работает. Персонал даже не интересуется как вы тут отдыхаете и есть ли жалобы на что-либо. В день рожденье приходится несколько раз напоминать, чтобы поздравили уже наконец…. В общем обслуживание ужаснейшее!!! Зато как выезжать, звонят четко в 12 и бегут за чемоданами …больше сюда не вернусь 🤬
4.1
Sa formule buffet du petit déjeuner avec du choix entre le salé et le sucré…
L’infrastructure de l’hôtel avec son jardin, son front de mer et bien sûr la gentillesse de son personnel.
Pas grand chose…
4.1
The hotel is beautiful. The bed is really really confortable, we love it. All the rooms have see view, and we had direct access to the swimming pool and beach. Staff is really helpful and cordial.
There are many restaurants for lunch and dinner.
Breakfast was good, I would suggest to incorporate more healthy options.
They required men to wear trousers for dinner. This is not really confortable as this is a beach hotel for beach vacation. We did not pack trousers, my husband had to wear a jean that was for the flight only.
4.1
Charge us twice for dinner and do not give explanations in time. We did not get our money back after THEEE days! Till now!
4.1
Views are magnificent
4.1
The outdoor area and view by the beach was nice.
You need trousers to dine in any restaurant or just simply having a drink by the outdoor bar which is ridiculous considering that this is a beach vacation. This was not mentioned on the booking page otherwise we would have opted out. We as a family arrived at night after a long flight just to find out that we weren’t allowed to enter the restaurant.
No water bottles are provided and you are expected to fill from a filling point in the hallway which is stupid considering that you don’t have a bottle to fill at the first place. All under the umbrella of “environment” which is becoming annoying now.
Hotel is old and outdated in every way (inaugurated in 1991) you can see that from the finishing, old furniture, rustic wood.
The breakfast buffet is diverse but identical every single morning and staff has little interest in serving you.
The staff gave little to no consideration to our comments and didn’t even bother to give us a chance to explain what we weren’t happy about.
This hotel has a bureaucratic feel to it as everyone is monitoring the dos and donts.
Not sure if this is how Sofitel brand is but definitely this will be last for us. Overall, this is a 4 star and not 5 star.
4.1
The breakfast was great. Great selection of things to choose from. Same goes for the dinner buffet which is really amazing.
One of the reasons I picked this hotel was the kids club, however upon arrival we were told that the kids club was closed for renovation and they had instead moved it to another location. The other location was just one of the hotel rooms so there was hardly anything for a kid to do there so that was very disappointing!
4.1
Breakfast has limited items but the quality is great
4.1
Absolutely magical - stunning pools and gardens, beach facilities - like being in a fairy tale. Gorgeous sunsets and wonderful snorkelling seeing rich coral and colourful fish.
Nothing.
4.1
Full bar breakfast, spoilt for choice, champagne for breakfast aswell. Dining staff very friendly aswell.
The issue of having to wear trousers for dinner (apparently its an Accor Stand) but in the end made peace with my demons.
4.1
Beach, gardens, staff
Cleanliness
4.1
Breakfast was good
Staff at the restaurants were not enough. Service was slow
There is a "river" on the left side next to the hotel with an awfully smell. It was never mentioned
Maintenance is not up to standard. The bath looks dirty
Not enough water sport like jet ski?
The service on the beach was not like expected. There is a flag for SERVICE, but there was NO service
You give me a 6 rate
4.1
The space, the adult only pool, the spa & the gym. the food was truly great. amazing stay!
4.1
Very warm welcome
4.1
Sofitel is a French style Luxury Hotel in an Asian-style architecture. Overall, the landscape, beach, swimming pool area and the room were beautiful not very luxury but comfortable and met our expectation. We booked the hotel in a last minute as non-refundable so had a chance for reasonable offer for 6 night's stay including breakfast. Breakfast buffet was successful and tasty with fresh fruits, juices, pancakes,etc.
Despite the cleanliness of beach area, sea was not clean and attractive for swimming. We thought, it might be the result of season or weather, however, when we walked around in the Sugar and La Pirogue Hotel's beaches next to the Sofitel, the sea was crystal clear and wonderful for swimming and snorkelling. There was a river flowing into the sea which might be the reason of why sea is like a mud in Sofitel and Hilton. Other side of river was clean - I guess there is a bay which prevents from river water.
As we only spent 1 full day in the hotel to benefit from its beach and pool, it was not a big problem for us but if you'd like to visit Mauritius just relax at hotel and swim in hotel beach, I strongly recommend you staying at another hotel. (For Flic en Flac, La Pirogue could be a best option)
Buffet price for dinner was also expensive and not included the drinks.
Last point could be informative who are sensitive for cleanse themselves. There was no bidet nozzle for it on the toilets.
4.1
The resort has an excellent location on Flic en Flac Beach, also close to Tamarin Bay. Being on the west coast, we had the opportunity to admire amazing sunsets every evening. The resort has a big garden with lush vegetation, where you can see also many colorful birds and other small tropical animals. We had a superior room with ocean view, Le Morne view and also adults only pool, which was very convenient for us. The food was great and the staff also, everyone was very polite and supportive in any situation. Also I had a very nice experience at the spa. The lady who made me a relaxing massage recommended me to use a hydration gel for the face. I really appreciate her suggestion, now I use the product every day.
FAQs
How much does this resort cost compared to others in Flic en Flac?
The average price for a rental in Flic en Flac is £72 per night. This rental is £27 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Sofitel Mauritius L'Imperial Resort & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Sofitel Mauritius L'Imperial Resort & Spa. Enjoy the water!
Is Sofitel Mauritius L'Imperial Resort & Spa pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sofitel Mauritius L'Imperial Resort & Spa?
We found 14 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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