Best Western Inverness Palace Hotel & Spa

Property building, Day, Neighbourhood, Bird's eye view, City view, Landmark view, River view, Street view

8.1 / 10.0

Excellent(2,419 Ratings)

Hotel in Inverness

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Internet / Wifi and more

About this hotel

Opposite Inverness Castle, Best Western Palace Hotel & Spa is located on the banks of the River Ness. Only a 5-minute walk from Inverness city centre, this hotel offers a swimming pool, leisure club, spa and free WiFi, parking is also available.

Amenities

Pool

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Inverness

Nearby attractions

Highland Wildlife Park

43.6 mi

Rogie Falls

25.6 mi

Available Rooms

1 King or 2 Single • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Single • 182 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 King or 2 Single • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen or 2 Single • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen or 2 Double • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

££££

Best Western Inverness Palace Hotel & Spa

££££

8.1 / 10.0

Excellent(2,419 Ratings)

Hotel in Inverness

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Internet / Wifi and more

About this hotel

Amenities

Pool

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Inverness

Nearby attractions

Highland Wildlife Park

43.6 mi

Rogie Falls

25.6 mi

Available Rooms

1 King or 2 Single • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Single • 182 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 King or 2 Single • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen or 2 Single • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen or 2 Double • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.1 / 10.0

Excellent(2,419 Ratings)

100% verified reviews

10.0 / 10.0

Oct 2024

Sisters break.

Everything, the hotel, staff and facilities were excellent. I have only one negative, the cost was way to expensive. I would stay there again in a heartbeat if the price wasn't so high.

The price, over £700 just for two nights.

7.0 / 10.0

Oct 2024

prima verblijf met heerlijke kamer en heerlijk uitzicht.

mooie kamer, na update. Mooi pand en heerlijke ligging. Functionerende laadpaal.

Restaurant kwam nogal massaal over door de bussen met toeristen die elke dag daar overnachten.

5.0 / 10.0

Sep 2024

Great location, really BAD breakfast

Great location, nice view

The breakfast was terrible. Cold food, lots of tour groups

4.0 / 10.0

Jul 2024

Disappointed

Location

Noisy floor boards on upper floor kept us awake. Choice of food not great and very expensive.

10.0 / 10.0

May 2024

Top, aanrader!

Personeel was super vriendelijk en begripvol! Zeer lekkere lunch. Heel aangename, propere spa faciliteit. Fantastische ligging.

5.0 / 10.0

Mar 2024

Disappointing stay. wouldn’t return

location

We were in a ‘cottage’ outside the hotel extremely noisy at night, not from neighbours. There was a skip style bin which was being filled during the night. Lots of banging. Informed the staff on check out, they did offer a free breakfast but really that wasn’t why I told them. We declined a free breakfast Food in the restaurant was not the best.

9.0 / 10.0

Jan 2024

Excellent

We were in the Cottage across the car park. Lovely room nicely decorated and quiet. Really central location. Staff very pleasant and friendly.

Very minor! Given location car park was busy which wasn’t surprising. But well organised and spaces at local car park.

10.0 / 10.0

Jan 2024

Excellent stay, restaurant staff at breakfast could have more knowledge regarding gluten free

Beautiful hotel

N/A

6.0 / 10.0

Jan 2024

Great location avoid breakfast.

great location, room was comfortable and the spa was a bonus.

Breakfast was poor, hot food was luke warm, fried eggs were grey and flat, scrambled were solid……

9.0 / 10.0

Jan 2024

Overall had a fantastic stay with my family. I would recommend to my friends.

The location was great. Close to our tour meeting spot and easy access to the city

Pool opening times could have been improved. 9pm closing at night with 8:30pm last entry is quite early

9.0 / 10.0

Nov 2023

Lovely facilities

Room was lovely, pool and spa area was a fantastic bonus

Breakfast was chaos, restaurant over full because breakfast booking times aren't in place. Struggled to get access to the buffet area due to volume of people, it seemed like there were large coach parties in. No eggs, no potato scones, no beans. Asked for toast and got one slice. This was the only let down of the whole trip

9.0 / 10.0

Nov 2023

Definitely be back

Cleanliness Staff very polite & helpful

9.0 / 10.0

Sep 2023

Excellent, would stay here again.

Location, rooms were lovely, with a great view. Excellent spa area. Restaurant- good. Great steak restaurant next door also.

N/A

9.0 / 10.0

Aug 2023

Lovely stay with pleasant memories

Location ! Staff!

Nothing really

10.0 / 10.0

Jul 2023

Excellent location, great breakfast, comfortable room

Excellent location, comfortable and large room. Excellent gym and pool. Lots of varieties for breakfast. There is also a fan for us which is excellent during summer month.

non

7.0 / 10.0

Jul 2023

Good

The Hotel is recommendable but I wouldn't recommend the cooked breakfast!!!

The breakfast was served embarrassing cold and when we asked for toast that was also served cold, we had breakfast at 09:00 so it was not as though we were late, the food is served by very young staff.

1.0 / 10.0

Jul 2023

Do not recommend, and should be clear about location and access to the rooms

The pool and SPA were good. Breakfast was good, but not much variety of bread.

Room was small, but it was warned when booking. The bad thing is that the room was in the annex, 2nd floor, no lift, with narrow stairs, high steps, 48 steps. This sucked. Dinner, we booked at the restaurant, but they delivered the Bar & Brasserie menu, which was limited and the food was poor quality. Failure to control pre-arranged breakfast times leads to confusion and overcrowded periods.

10.0 / 10.0

Jul 2023

Exceptional

perfect location for Eden Court theatre and good restaurants. Staff always friendly & helpful and the valet parking is always the deal clincher!

7.0 / 10.0

Jul 2023

Okay, but that’s it.

Nice bed, room was quite big.

Too expensive in comparison to other hotels.

6.0 / 10.0

Jul 2023

disappointing

Overwhelmed staff and not really friendly and helpful. For these high prices we didn't expect dirty carpet on the floor with lots of stains and an unpleasant smell. Drainage in the bathtub and washbasin didn't work and took until the used dirty water and soap went away. the rooms were not what we saw in the photos and booked. other than the good location , ratios between Price and service was disappointing

8.0 / 10.0

Jun 2023

Superb location for visiting Inverness.

The central location with parking is superb. The riverside view & walk are truly beautiful. Interesting historical building. Enticing pool. Our room was extremely comfortable. The staff are excellent. Particular mention should go to Patrick on reception & Marie whose calm efficiency managing the breakfast rush was exemplary.

We stayed for three nights & found the dining room experience at first adversely affected by tour groups. However, if one plans meal times around the tour group rush, dining is a far more relaxed affair. In fairness, we were offered a table in the bar area to avoid the crowds, but would have preferred to eat all meals in the dining room!

9.0 / 10.0

Jun 2023

Nice

I like the staff , especially who work t the receipt desk name Fiona and and some guy who took me for site inspection the room. Fiona is friendly and helpful and she gave me a chance to have a look at the room first. Room is comfortable and cleanness.

It's not my thing for walking to stair instead of the lift. I guess because the building over 130 years and it's good new renovation.

9.0 / 10.0

Jun 2023

Lovely and would highly recommend

I loved the spa and pool facilities. Rooms very comfortable and spacious. Good to have a bar menu for a easy dinner. Excellent location for shopping, tours and lovely lakeside walks.

8.0 / 10.0

Jun 2023

Enjoyed it. Would be happy to return

The breakfast was great, and the hotel very well placed

5.0 / 10.0

May 2023

Passable

It was dead center of the old part of town. Walking distance to everything cool, surrounded by awesome restaurants, coffee shops and everything. And all guided tours leave from right in front of the building.

Castle was across the street but closed to visitors for at least another year. Being walking distance to a castle doesn;t help if it is closed. Additionally, it seems the tradeoff for location is room space. Smallest rooms we ever stayed in.

7.0 / 10.0

May 2023

good position, lovely staff, but disabled access needs attention, and quality of food could be better

good position for going into the town. very helpful handyman sorted our tyre pressures for us. the staff were very friendly and looked happy in their work. nice to have an Ev charger. vegetables were well cooked.

disabled access isn’t great. all the ramps from the car park were poorly positioned and completely blocked by cars at times. Ev charger was a bit primitive and poorly placed. beds were hard. food, especially breakfast was mediocre, and only medium quality ingredients chosen

8.0 / 10.0

May 2023

Nice hotel.

Swimming pool and the spa, location.

No A/C.

5.0 / 10.0

May 2023

Nice for a couple to explore

I loved the location, the fact that it had a Starbucks and a spa! The lobby was lovely and so were the guests.

Some of the staff. When we checked in the staff were lovely. On check out, I’d asked for a late check out because I was going to see if I could book a massage and the girl at the desk was like “the spa is usually fully booked” but I went to the spa and they were able to book me in for a treatment at 2pm (obviously I’d be away by this time). So anyway I asked for a 12 noon checkout so I’d have time to get my 7month old fed, organised and able to pack. I was happy to pay the extra anyway. On leaving I was charged £51 and I asked what for - where the girl told me it was for late check out and breakfast. We didn’t get any breakfast. So, I was paying for my late checkout in cash as I’d left my purse at a service station nearby (I got it back thankfully) but it seemed to have been an issue. I called my partner to ask for his card and I told the lady I was going to the car park to get his debit card - then she quite happily took the cash. It was very strange. Apart from that it was a lovely hotel but I wouldn’t stay there again.

9.0 / 10.0

May 2023

Superb

The room had a great feel to it. The view of the castle was good but, unfortunately, it is under construction. Parking was easy and even though I didn't get to use the spa, it looked very inviting. You can book for a massage.

The bathroom was a little cramped, and I couldn't find a safe.

10.0 / 10.0

Apr 2023

another stay in this amazing place

amazing location

FAQs

How much does this hotel cost compared to others in Inverness?

The average price for a rental in Inverness is £92 per night. This rental is £0 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Inverness Palace Hotel & Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Best Western Inverness Palace Hotel & Spa. Enjoy the water!

Is Best Western Inverness Palace Hotel & Spa pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Best Western Inverness Palace Hotel & Spa?

We found 11 amenities for this rental. This includes pool, pets allowed, internet / wifi, smoking allowed, and parking.

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9.2 / 10.0

Outstanding(1,030 Ratings)

Ness Walk

Best Western Inverness Palace Hotel & Spa

Hotel in Inverness

Reasons to book

About this hotel

Amenities

Map of Inverness

Nearby attractions

Available Rooms

Best Western Inverness Palace Hotel & Spa

Hotel in Inverness

Reasons to book

About this hotel

Amenities

Map of Inverness

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Inverness?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Inverness Palace Hotel & Spa pet friendly?

What amenities are available at Best Western Inverness Palace Hotel & Spa?

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