Thistle London Marble Arch

3.8

Good(8,334 Reviews)

Hotel in City of Westminster

4-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located at the west end Oxford Street and just 2 minutes' walk from Hyde Park, Thistle London Marble Arch (formerly the Amba Hotel Marble Arch) boasts unlimited, fast, free WiFi, a free minibar in every room and Nespresso® machines in all rooms.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Laundry

Gym or Fitness Center

Family friendly

Map of City of Westminster

Nearby attractions

Victoria and Albert Museum

2.2 mi

Tower of London

5.6 mi

Available Rooms

Standard Double Room

1 Double • 204 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room

2 Single • 204 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Twin Room

2 Single • 290 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Executive Twin Room

1 Sofa • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Executive King Room

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

££££

Thistle London Marble Arch

££££

3.8

Good(8,334 Reviews)

Hotel in City of Westminster

4-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Laundry

Gym or Fitness Center

Family friendly

Map of City of Westminster

Nearby attractions

Victoria and Albert Museum

2.2 mi

Tower of London

5.6 mi

Available Rooms

Standard Double Room

1 Double • 204 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room

2 Single • 204 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Twin Room

2 Single • 290 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Executive Twin Room

1 Sofa • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Executive King Room

1 King • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

3.8

Good(8,334 Reviews)

100% verified reviews

0.5

Dec 2024

فندق قديم ولا يستحق والموظفون غير متعاونين ابدآ

لا

طلب سرير إضافي وبعد محاولات استمرّت 3 ايام حصلت عليه الاسنسير لا يعمل والسلم ايظآ فيه عطل ولا يعمل وانا طلبت من موظفة الاستقبال الخروج الساعه 1 ظهرآ ورفضت وقالة لابد الخروج الساعه 12 ليس بمتعاونين ابدآ ولا انصح فيه ابدآ فقط موقعه ممتاز وجميع الخدمات صفر

4.0

Dec 2024

We will visit again! Thank you

It’s at the prime location of LONDON! surrounded by lot of great brands, foodies will be very happy! Especially, Duty Manager - Mr. Onur and Front Desk Manager - Mr. Adel Customer Centric Manager’s, they had solution for all the problems.

I didn’t like the egg service station!

4.5

Oct 2024

Great hotel rooms

Rooms are nice and spacious

The long walk to the rooms

4.5

Oct 2024

Overall a nice stay

Central to where we needed to be - friendly staff . Lovely choice of breakfast

Sofa bed wasn’t the most comfortable and very squeaky

3.5

Oct 2024

We enjoyed the stay and the price was reasonable

Anusha is very helpful. The place of the hotel os perfect

The hotel is a bit old and needs renovation

5.0

Aug 2024

Wonderful

Location, food, cleanliness, air conditioning was good, toilet size was great . Room size was perfect and the house keeping was great.

Elevator was very bad

2.5

Aug 2024

ما اكررها

الموقع فقط

تعامل الموظفين سيئ جدا والزحمة على المصاعد ولافيه اي تنظيم ولا اخد يرد عليك باختصار فوضى

1.5

Aug 2024

لا يستحق الاقامه فيه قذر ومبالغ في سعره

فقط الموقع

جدا قذر الفئران في الممرات بين الغرف لم يكن نظيف حتى الغرف تستلمها قذره بدون تنظيف حجزت 3 عرف اعطوني كل غرفة في طابق

1.5

Aug 2024

لايستحق الاقامه ومبالغ في سعره

الموقع فقط

قذر جدا الفندق به فئران تتمشى في الممرات الموظفين غير متعاونين كنت حاحزه 3 غرف اعطوني كل غرفه في طابق الغرف لاتنظف بشكل جيد

2.5

Aug 2024

Bad facilities and service hotel

Location. NEAR to tube station ie marble arch.

1. Hotel service was very bad due to i) Air Conditioning not working well.. Needto open to open thewindow all the time. Complaints were madebut no response or nobody came to rectify. Ii) Noisy - noise from the streets plus noise from workers outside the room Iii) somepart of the floor carpet was wet and gives out smell till our departure. No action taken by staffs after complaint. They said it was due to cleaning of carpet but it didnt dried up till our departure. We need stay with condition tillour departure. Iv) Concierge was missing when we arrived so much so we had to carry up our bags to the reception. This makes our stay sour from the very start. V) Breakfast served were boring. No varieties or changes made especially for international guests. Hotel does not want to learn from the hotel service or breakfast served in hotels from Asian countries. 2. The hotels staffs especially at the reception were unfriendly nor have smiling faces. The staff at the guest service is even worst. She doesnt make an effort to make guests feel welcome. 3. Please do make improvement and changes. Guests spend so much but feel unwelcome.

4.0

Jul 2024

Bra som förväntat

Bra läge både vad det fäller shopping samt nära till bussar och tunnelbana mm

Inget att klaga på

5.0

Jul 2024

Clean and good location

Everything was perfect

Except elevators. Two elevators and take very long time.

3.5

Jun 2024

جيده إلى حد ما

حجم الغرفة جيد بالنسبه للفنادق الأخرى قربه من شارع التسوق الافطار ممتاز جدا ومتنوع .

الأثاث قديم والمصعد فقط 2 زحمه الموظفين بالاستقبال غير متعاونين وجود اللوبي بالدور الاول .

4.5

Jun 2024

Nice hotel with friendly staff and a great location!

The staff were great, location was awesome. Breakfast was good . The hotel is close to the Marble Arch tube station. Lots of restaurants M&S all close by. Hyde park is a 2 minute walk.

The elevators were slow and we were always having to wait in a big line ups. Looks like they are installing two more..The other issue we had was the housekeeping had a room right next to us that door was banging constantly.

4.0

May 2024

It was very good.

Location, close transportation, room size.

Only two lifts working for around 800 rooms :( Rest lifts were under maintenance.

2.5

May 2024

Passable

Location

Breakfast was mediocre and very limited

5.0

May 2024

كانت اقامة جميلة ولله الحمد

قريب والموظفين ودودين

المصاعد قليلة بالنسبة لعدد الغرف والأشخاص

4.0

May 2024

ممتعه رائعه

الموقع رائع ويوفر عليك كل شي بجوار شارع اكسفور بجوار شارع العرب والمطاعم العربية بجوار حديقة الهايد بارك بجوار ساحة بيكالدي

لا شي

4.0

May 2024

Nice central hotel with friendly staff

Good location

Waiting for the lift was really busy constantly which added 10-15 mins to each trip. Escalator to get to the check in desk and only stairs down - not ideal with heavy luggage

4.0

Apr 2024

Fantastische ligging

Fantastische ligging dichtbij metrostation en daardoor alles wat je wil zien in Londen binnen handbereik

Er zaten een paar motjes (vanwege vocht denk ik) in de badkamer

4.0

Apr 2024

Muy buena ubicación

La ubicación muy centrica y las habitaciones muy limpias.

La habitación poco pequeña para ser una triple. Pocos ascensores para la dimensión del hotel.

2.5

Apr 2024

Amazing location, hotel should be better

Location

Tiny lift, rude staff at the bar, blanked me for 10 mins at the counter initially, then told me that even though I was given a card for 30% off my food, it wasn’t valid, then it was only valid for food not drinks (after an argument). Poor level of service

3.5

Apr 2024

Maten var kjempegod, oppholdet var veldig bra

Det lå sentralt og hyggelig betjening

Rommet var kaldt fikk ikke opp varmen, og det var støv i taket, det var skit oppover veggene

1.5

Apr 2024

It wasnt too bad but due to the several faced inconveniences, I would not come back here again.

Location, decently friendly staff

Half of the elevators were not working causing a massive delay and multiple lines of people waiting to squeeze into an elevator. The lock battery for my room suddenly died and we were stuck outside on the floor waiting for assistance which eventually came but still was a great inconvenience with no compensation on that incident which is expected from a 4 star hotel.

4.0

Apr 2024

BRA

God størrelse på rommet og god frokost

Måtte gå en evighet for å komme til rommet

3.5

Apr 2024

The location of the hotel is good if you want to be near to oxford street

They didn’t change the bed sheets for the whole stay time .. and they’re so late in cleaning the room

The elevators are always busy and not working The smell of the lobby They charge for the the early check in and late check out The stuff are not friendly.. I barely saw them smiling or try to welcome you !! The fire alarm is insane

4.0

Apr 2024

Happy with my stay so far

Location. Very central to attractions, Oxford Street, public transports, local amenities, coffee shop located round the corner and everything is very convenient.

Housekeeping. Went out come back to same mess. Same cups, no replacement of new glasses and other utensils for tea and coffee.

4.0

Apr 2024

Even better than expected - thank you.

Three separate beds for the adults Excellent breakfast with lots of choice Complimentary mini bar - quite unusual these days and very nice.

N/A

3.0

Apr 2024

2 lifts were out of order for 2 days which caused delays

Hash browns

Coffee machine didn’t work

5.0

Apr 2024

Heerlijk hotel en goede verzorging

Heerlijk uitgebreid ontbijt Grote kamer. Koffie en thee mogelijkheden op de kamer. Vrij gebruik van minibar Lekker bed Goede ligging

Weinig liften en weinig goede trappen. Hier wordt aan gewerkt hebben we begrepen Jammer dat er gevraagd wordt om het hotel meer groen te maken; niet de handdoeken elke dag te laten wassen. Maar elke dag werden toch alle handdoeken vervangen. Jammer

4.0

Apr 2024

Ideaal hotel om te verblijven, we willen zeker terugkomen

Aangenaam hotel op ideale locatie. Vriendelijk personeel

3.5

Apr 2024

Bra beliggenhet og greie rom.

Beliggenheten

Ac fungerte ikke, ga beskjed men fikk ikke fikset det eller nytt rom desverre

5.0

Apr 2024

Highly recommend

Location was exceptional, staff were great, so friendly. Rooms were FANTASTIC with all the extras. Complementary crisps and cans of coke, coffee machine in room! Highly recommend.

Limited elevators, but they appear to be working on that.

1.5

Apr 2024

Bad ventilation, easy false alarm, having a hot shower will cause security guards to come and check

Clean bed

No service mindset as the receptionist said either u take the offer or not take the offer. Without informing me, someone packed my stuff and not to explain me why. Gave me the wrong key to open the room with someone already moved in.

4.0

Apr 2024

very happy with this hotel-they extended my check out time without any fuss!

located near hyde park and oxford street,easy to get around a lot of the areas that i was visiting.the room was comfortable and warm ,staff were very friendly and accomodating

4.0

Apr 2024

Great hotel will stay again

Friendly and helpful staff throughout the site

Not enough lifts

5.0

Apr 2024

Excellent

The manager was great. Staff members were below expected service level.

4.0

Apr 2024

Todo correcto

La ubicación y la amplitud de la habitación. Bastante limpio aunque la moqueta tenía mucho trote.

El hotel es enorme y solo tenía 2 ascensores. Se tardaba mucho en que llegara y venía hasta arriba de otros huéspedes.

3.5

Apr 2024

Excellent location, lift chaos, disappointing breakfast. Staff great

All staff were friendly and helpful. The cleaners all said good morning & with a smile that felt genuine. The restaurant staff were all very helpful. Location is fantastic, Bond St, Regent Street, Marble etc all within walking distance.

Lift were being refurbished. On arrival the hotel had notices explaining this & apologising for any inconvenience. Fair enough. However only 2 small lifts, waits were long and you had to travel ‘up’ to go back down to lobby, the lifts were packed from other floors on decent. We decided to take the stairs, we were on the 4th floor, got to 2nd floor there was a gate blocking stairs access any further? We exited on 2nd, sign said this way for stairs to lobby & were led on a labyrinth around the 2nd floor. Found stairwell, only to go 1 flight down & met with gates again? Another tour of the 1st floor to find stairwell that finally led to lobby. It would have been quicker to wait the 10 mins for a chance a the lifts! Appreciate hotel refurbishing, but lifts & stairs were chaos. Finally breakfast was very disappointing, no non diary option, croissants stale, queue for hot drinks machine. Food area was too small for number of people staying.

2.5

Apr 2024

The hotel would be recommended if it was not of the elevator problems.

Staff, location, breakfast, good size rooms, bathroom good, clean rooms

Have to wait 2-10 minutes for an elevator to arrive. Sometimes you give up and just take the stairs, which are NOT located close to the elevator.

FAQs

How much does this hotel cost compared to others in City of Westminster?

The average price for a rental in City of Westminster is £178 per night. This rental is £11 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Thistle London Marble Arch. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Thistle London Marble Arch pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Thistle London Marble Arch?

We found 8 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and laundry.

Explore similar vacation rentals in City of Westminster

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4.5

Excellent(69 Reviews)

Grosvenor House Suites

Thistle London Marble Arch

Hotel in City of Westminster

Reasons to book

About this hotel

Amenities

Map of City of Westminster

Nearby attractions

Available Rooms

Standard Double Room

Standard Twin Room

Deluxe Twin Room

Executive Twin Room

Executive King Room

Thistle London Marble Arch

Hotel in City of Westminster

Reasons to book

About this hotel

Amenities

Map of City of Westminster

Nearby attractions

Available Rooms

Standard Double Room

Standard Twin Room

Deluxe Twin Room

Executive Twin Room

Executive King Room

Reviews

FAQs

How much does this hotel cost compared to others in City of Westminster?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Thistle London Marble Arch pet friendly?

What amenities are available at Thistle London Marble Arch?

Explore similar vacation rentals in City of Westminster

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