City Express by Marriott Mérida
Hotel in Merida
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Situated 20 minutes’ drive from the beaches of Progeso, this modern hotel offers free transportation to any destination within a 10 km radius. It includes a gym and free Wi-Fi.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Merida
Available Rooms
Queen Room
1 Queen • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double Room
2 Double • 236 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Superior King Room with Sofa Bed
1 Sofa • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
3.0 / 10.0
Esta bien ubicado
No limpiaban la habitación, olía a orines, solicité cambio y me enviaron hasta el fondo en una habitación de minusválidos la cual reducía el espacio para dos personas.
En general el hotel se veía sucio y descuidado.
Las toallas súper percudidas, no dejaban shampoo, jabón y crema, no había kleenex, etc.
7.0 / 10.0
La atención de su personal muy bien, todo muy amables y serviciales.
El desayuno, todo muy rico
Bueno iniciando por la habitación mi puesta no tenía el seguro, el baño con la tapa del wc más chica , la regadera inundada.
10.0 / 10.0
Está muy bien ubicado en una zona muy linda, rodeado de restaurantes, tiendas, cafeterías, cerca del SAT. Las chicas del aseo son estupendas en el servicio y un trato amable.
Se oye mucho el ruido y en la madrugada había gente gritando y riendo en el piso.
6.0 / 10.0
La localización
Tenía sobre cupo , el último dias no limpiaron y las toallas las subieron a las 6pm
3.0 / 10.0
El servicio de internet es intermitente
El personal del hotel no está atento a los requerimientos de los clientes
El desayuno se sirve en un área no limpia y no hay controles para el manejo de alimentos.
8.0 / 10.0
buena ubicacion, desayuno pasable
la habitacion casi no tenia areas de almacenaje y el telefono no servia
7.0 / 10.0
Desayuno con poca variedad. Las camas no estaban tan cómodas, con "pozos" del uso.
6.0 / 10.0
Súper sucio, sin amenidades, pésimo servicio
4.0 / 10.0
Location
This hotel used to be perfect for an over night stay. The beds are old and uncomfortable, the bathroom was definitely not clean enough and the phone doesn’t even have a cable. We needed to request more towels. It’s a very noisy hotel
10.0 / 10.0
La ubicación
El desayuno no estuvo nada bueno
8.0 / 10.0
La ubicación y las instalaciones
En el cuarto la cama y almohadas muy cómodas pero me gustaría que hubiera una cobija extra para cuando se ocupe
El servicio por parte de los empleados es bueno
El desayuno, estuve 3 días y dieron lo mismo, en platos desechables y daban mantenimiento al aire acondicionado del comedor justo cuando todos desayunabamos.
La TV del lobby pareciera que está de adorno pq nunca la encendieron.
Sugiero que a los empleados les digan que sonrían mas
7.0 / 10.0
El servicio de limpieza es muy bueno
El desayuno es muy limitado, todos los días es lo mismo y no tienen mucha variedad
7.0 / 10.0
El personal muy amable y siempre dispuestos ayudar
La cama estaba muy incomoda, el servicio de Internet no funcionaba y el desayuno incluido muy básico. En cuestión de relación calidad-precio es una buena opción
10.0 / 10.0
Limpio, buena limpieza ubicación.
9.0 / 10.0
Excelente ubicación, cerca de restaurantes y cafés y sobre una avenida muy conectada
Las almohadas muy incomodas, y nunca hubo agua caliente… esta un poco templada pero no caliente.
8.0 / 10.0
Muy cómodo y bien ubicado
Toallas un poco sucias menu de desayuno no muy buena calidad
3.0 / 10.0
Large parking, restaurants in the neighbourhood.
The breakfast was really poor for that money. If you are a frequent traveller like me, forget that. Also the fact, that the room window can not be openned is very unpleasant. All the humidity is remaining in the room and the air condition does not help . There is a swimming pool outside, but It closes at 18:00 when the people mostly return and want to use It. The staff is friendly , doing all he can do, but I think that a system based on the needs of the guests is missing which is a question to the local Mariott network representatives and trainers.
3.0 / 10.0
They don’t have the breakfast they have in their pictures, they actually only have continental breakfast, we had to tell them to put more food out because they they wouldn’t fill the trays out when it was empty.
Be honest with the pictures and tell people the truth about your breakfast also they have a ton of man staying there because they are building the maya train and this guys are disgusting, they kept harassing some of us with their comments. More security..
10.0 / 10.0
si agradable
hora de check in
7.0 / 10.0
Buffet Breakfest is very good, also the check in could be extend long time is good.
10.0 / 10.0
ok
ok
3.0 / 10.0
Pool área wasn’t that good..
4.0 / 10.0
We checked in at night but room was not ready until 45 minutes later.
There were no towels in the room
When we asked for towels they told us that they were being cleaned (that was 8pm)
We went out for dinner (without showering) and when we came back, there were still no towels available.
We were finally given Pool towels !!! No bath towels available !!!
One of the beds looked like it was only straightened out (a couple of hairs between the sheets)
Shower curtain has seen better days
Bathroom seemed like it was was cleaned in a hurry (mirror not cleaned, faucet dirty … )
In the morning the cleaning lady came into the room (8:30am) and picked up the only towels we had (the beach/pool towels) and left us with nothing so when we went back onto our room after breakfast to brush teeth and get ready to check out, there was nothing to wipe our hands off !!!
When I went at the reception to formally complain of the poor quality of service and lack of the basics (clean beds and towels) I felt as if this was a regular thing with this property ….
I travel at least 8 times a year for the past 35 years and this is the first time I am presenting q formal complain about a property.
Unacceptable!!!
5.0 / 10.0
location
it was to dirty
5.0 / 10.0
It was nice and clean.
They canceled my stay because if a late flight arrival (even though I had contacted the property) and I had to rebook again.
FAQs
How much does this hotel cost compared to others in Merida?
The average price for a rental in Merida is £46 per night. This rental is £11 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at City Express by Marriott Mérida. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at City Express by Marriott Mérida. Enjoy the water!
Is City Express by Marriott Mérida pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at City Express by Marriott Mérida?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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