Cesar Resort & Spa
4.2
Excellent(1,721 Reviews)Hotel in Marrakesh
5-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Featuring 2 swimming pools, including 1 warm swimming pool that available at Cesar Spa, is this 5-star hotel with contemporary architecture. It is located a 15-minutes drive from Marrakech Airport.
Amenities
Pool
Air conditioner
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Family friendly
Map of Marrakesh
Available Rooms
Deluxe Double or Twin Room
1 King or 2 Single • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe Suite
1 King • 376 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Double or Twin Loft Room
1 King or 2 Single • 667 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Family Suite (4 Adults)
1 King • 753 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Superior Double Room
1 Queen • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.2
Excellent(1,721 Reviews)100% verified reviews
4.2
La amabilidad del personal fue lo mejor de la estancia desde la llegada. Pese a que el hotel está en reformas continuas y no había SPA durante mi estancia (uno de los motivos por los que elegí este hotel). El desayunador estaba muy bien, gran variedad de opciones.
Las reformas que hay en el hotel no avisadas. La última noche del sábado del restaurante de arriba (Stah) la música estaba muy alta desde las 23:30, con lo que dormir la última noche fue imposible. También la queja principal ha sido reclamar a booking que no había SPA, está lleno de agua fría sin funcionar, la sala del salón de belleza también en obras y no había ningún servicio. Tras reclamar el hotel dijo que si funcionaba todo, cuando no... En fin, una agradable estancia manchada por este inconveniente
4.2
- Spacious (nice design) room with a big balcony;
- Friendly and helpful staff;
- Good breakfast buffet with more than enough options of food;
- Good location, not far from town (by car).
- The ATM in the hallway is not reliable! Money was taken from our credit card account but no money and no receipt came out of the machine. The staff told us to send a message to the ATM company. The company of the ATM did not help us. They sent us a short message telling us they cannot help and that we have to contact our own bank. Get your money at a reliable bank in town because we lost a big amount of money!
- Breakfast table most of the time was messy with no cutlery.
- Our bathroom tiles in the shower had black mold in the corners.
- The pool is small with limited beds. We went to other pools in town.
- Noisy room/bad isolation. We could hear our neighbors up and next to us when they talk or play music. Also our room was close to the rooftop which had loud music every night.
4.2
L'accueil du personnel qui a été plus que bien. Souriant et disponible pour nos
demandes. L'accueil lors de notre arrivée a été accompagné d'un bon thé et de gâteaux marocains.
La chambre était spacieuse avec une balcon donnant sur la piscine.
Le petit déjeuner est ouvert de 7h30 à 11h, (viennoiseries, pains, jus frais, fruits, gâteaux, spécialités marocaine...), qui était bon avec un super service.
Il y a un rooftop ouvert le soir avec un DJ et de quoi se restaurer, l'ambiance est bonne.
Une attention particulière pour Najib Salahe qui a été disponible, souriant et blagueur (passionné de foot, mon conjoint a apprécié parler avec lui).
L'emplacement est à 45min à pied de l'hôtel mais ce n'était pas un problème car nous aimons marcher. Pour le retour nous prenions un taxi, d'autant plus qu'il y en a autour de l'hôtel.
Dans la douche, malheureusement une fissure était apparente avec la présence d'un début de moissisure sur le plafond, ce qui est dommage pour un hôtel de ce standing.
Lors du petit déjeuner, une playlist est mise mais chaque jour ce sont les mêmes chansons, ce qui est dommage quand nous sejournons plusieurs jours.
Les matelas des transats de la piscine sont légèrements tâchés mais un prêt de serviette est donné à la réception. De plus, les transat des photos du site de l'hôtel sont beaucoup plus jolies et chic que les transats actuel.
Lors de notre séjour, il y avait un rafraîchissement dans le hall de l'hôtel, ce qui est bien pour l'hôtel mais l'odeur de peinture y est désagréable.
Sur la description de l'hôtel, j'y avais lu qu'il y avait un Hammam... Que nous avons jamais vu.... Travaux?
4.2
Excellent établissement. Personnel très professionnel. Les chambres étaient propres. Les recouches faites avec attention. Le personnel du spa au top. Gros point positif pour la piscine chauffée au spa surtout pour les jours pluvieux.
Rien à changer
4.2
Le service du personnel aux petit soins
Piscine non chauffé dommage
4.2
Location good away from the city noise, design, pools, staff. Breakfast was amazing.
Hair dryer wasn’t working but they replaced it quick. Overall good hotel. Good service
4.2
Boutique Hotel,
Intimate but still have your own privacy.
The staff were amazing.. all of them.
We came for our honeymoon and the service is 110%.
I can’t remember everyone’s name (sorry), but Yehir at reception was excellent when it came to general enquiries, booking taxis, and general hospitality.
The spa and Hammam facilities were impeccable. Peaceful, clean and welcoming.
Zainab who works in the spa/Hammam is an angel. Very friendly and always willing to help, going above and beyond for us.
My wife needed to take out her weave and find an Afro Caribbean hairdressers and Zainab took her time to personally help take my wife’s hair out and find us a hairdressers closer to town that catered to us.
We initially booked for 2 days but extended it to 3.
A welcome surprise is the rooftop restaurant which gives a real
Modern Moroccan feel. Ensure you book your table at reception.
The restaurant has a Dj and some great food. 1 Moroccan Menu and 1 international menu.
Cesar Resort.. we will be back 🔥
Breakfast could be improved. Omelette was ok but not a major issue.
4.2
Just SPA
The staff is very, very bad, it's like you're living with a mafia gang
4.2
1. Very good welcome
2. Fast check in
3. Give me one of the best accommodations they have
4. Free parking
5. Very cleaned swimming pool
6. Manager on duty both ( day & afternoon) we’re super in compliance to my requests
7. Second photo attached is some of the Eid celebration sweets that offered in the first day of Eid which is my check out - it was excellent thing they share the Eid with their guests in the resort
Nothing major to highlight
4.2
Nothing really
My wife got annoyed when she was asked for the original marriage certificate
4.2
Breakfast was good, bed was comfy, good shampoo, location on the pool
Staff was unprofessional (chewing during serving breakfast, starring female guests during laying on the pool, spraying perfume/room spray before giving the room keys maybe because the AC smells etc. ) , loud music until 2am
4.2
Very clean, nice pool, staff, quality room service
The rooms we had did not correspond to what i booked: 2 standard rooms in place of one standard and one suite and with a little bit higher price really ununderstandable
4.2
Helpful staff
Disappointing that the pool area was closed due to renovation
4.2
The big room and it was clean.
The staff, initially they were very slow taking almost 30 minutes to do the checking. The problem came out with the check out, I left everything paid the night before to leave early in the morning. In the morning they took us around 45 minutes to do the check out because they told initially that we have to pay one room, then that we have a drink from the bar that we never had. They blocked us resulting a lost of flight.
4.2
Clean and nice staff
A bit far from the center.
Prices.
4.2
the staff weee polite and always ready to help
the outdoor pool was under construction
4.2
nice heated indoor pool
outdoor pool renovation was loud and smelly. The notice wasn’t put in places that obvious to see. Plus the hotel refused to compensate for the bad experience
4.2
The hotel was very clean, staff were so friendly and helpful, they really made us feel welcome - we had a 1 year old and the staff were so accommodating to our baby, they played with her in the reception area which was so cute!
We were offered a complimentary visit to Agafe desert which was such a lovely trip all paid by the hotel as they were undergoing building works in their swimming pool.
Theres a door person that helps you from the car to your room,
Theres room service until 1am,
The food was nice, but could have offered some more variety.
Drinks & food is a good price, we were quite surprised how cheap it was.
Not much views from our room besides the swimming pool, but i guess that is down to the location.
There’s a rooftop bar & restaurant which is so lovely! the music is very loud but surprisingly I couldn’t hear it when i was sleeping haha
n/a
4.2
We had high hopes for our stay at Cesar Palace but it turned out to be a complete disappointment.
The hotel lied about the duration of the swimming pool renovation which ruined our entire vacation.
We were told it would only take 3 days and we were already not very happy as we made it clear to the hotel that the external pool was the main reason for our stay.
That's why they proposed to upgrade our room, but it ended up being a deceitful offer, because upon our arrival, the hotel staff informed us that the pool renovation would take 15 days, which was four times longer than what was initially communicated.
The staff was unprofessional, even calling our room at midnight. The room itself was lacking in quality with issues such as humidity and broken amenities.
Additionally, it's worth mentioning that despite the hotel clearly lying to us and ruining our vacation, they denied the truth and did not offer any refund or compensation. This level of dishonesty and lack of accountability is unacceptable and only adds to the frustration of the entire experience.
After doing some research, we found out that we were not alone in our experience. Several other people on Google Reviews shared similar stories about the hotel's lack of honesty and professionalism. It's clear that this is a recurring issue with the property, and we feel obligated to warn others so they can avoid the same disappointment and frustration.
4.2
Amazing room and clean. facilities are great including spa, spa manager Zineb was extremely friendly and helpful. would highly recommend trying the Hammam treatment.
They were doing refurbs and working after 11pm.
4.2
The decor, size of the room, room service 24 hours a day, customer service were all amazing.
Nothing
4.2
amazing service , very great hospitality
4.2
All the staff were so helpful and attentive.
Thanks very much to the reception, bar, breakfast, security, housekeeping and spa teams! They made the stay 5 *! Anything you asked of them they did with care.
If you need a taxi booked, advice on what to do/where to eat, safe luggage storage etc - they will sort it for you!
The breakfast was fantastic - a variety of options to suit all tastes and I often turned up just before 11am but was never refused or rushed.
The rooms were spacious and very clean with air con and comfy beds.
The facilities - spa, 2 pools, rooftop bar, reception area, restaurant were all good.
The outdoor pool needs a bit of work (I think they are refurbing soon) but it was still a good pool to cool down in. The main carpet in the hallway is worn but this was minor.
The bathroom in the room - lack of privacy as the door to the toilet and shower don’t close properly. Perhaps another door to segregate the bathroom and the room would improve this.
4.2
everything!!
everyone is so polite, room is amazing and the staff are fantastic
nothing
4.2
Nice spa facility, although not always open. Anyway, good massage.
The hotel has a 5-star rating, which is not in line with the quality of service, the rooms and anything else. I would give it a 3-4 star max. Everything needs renovation as you can see everywhere. Not to be recommended for guests expecting a 5-star experience.
4.2
The staff were amazing, so friendly and attentive. very relaxing and chilled atmosphere. Near a shopping district, about 5 min walk. The hotel was very clean and really was a lovely place to stay.
4.2
The staff were really friendly and always very helpful. Ibrahim was really good. He made us feel very welcome
I believe the hotel could do with some TLC
4.2
The hotel room was spacious with a lovely balcony space, the facilities were great with an indoor pool and jacuzzi.
Breakfast options were limited and quite repetitive, we ended up skipping our last breakfast as we weren’t keen on another day of the same food. The outdoor pool would’ve been great to use however it didn’t look the cleanest
FAQs
How much does this hotel cost compared to others in Marrakesh?
The average price for a rental in Marrakesh is £63 per night. This rental is £72 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Cesar Resort & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Cesar Resort & Spa. Enjoy the water!
Is Cesar Resort & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Cesar Resort & Spa?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, fireplace, and smoking allowed.
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