Grand Hotel Excelsior Port Royal

3.4

Average(271 Reviews)

Hotel in St. Andrew Parish

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The Grand Port Royal Hotel Marina is located near the heart of Kingston and offers a beautiful outdoor swimming pool, free Wi-Fi and a full-service marina. It has 2 on-site restaurants and air-conditioned rooms.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of St. Andrew Parish

Nearby attractions

Available Rooms

1 Single • 3229 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 3767 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 4305 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Double • 269 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 King • 118 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

££££

Grand Hotel Excelsior Port Royal

££££

3.4

Average(271 Reviews)

Hotel in St. Andrew Parish

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of St. Andrew Parish

Nearby attractions

Available Rooms

1 Single • 3229 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 3767 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 4305 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Double • 269 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 King • 118 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

3.4

Average(271 Reviews)

100% verified reviews

3.4

Sep 2024

Se quiser ficar perto do aeroporto é excelente

A Localização é bem próxima ao aeroporto, tem um espaço externo bem amplo. Um bar super legal com colaboradores bem agradáveis.

O meu chuveiro simplesmente não funcionava, frio. As instalações são antigas.

3.4

Aug 2024

Satisfait

Le dejeuner superbe,

Wifi n,etait pas disponible dans la chambre, or etant de passage, probléme de communication , important d,avoir des bouteilles d,eau dans le frigo vu que le restaurant ne fonctionne pas toutes la nuit

3.4

Jul 2024

L'accueil par le gérant n'est pas à la hauteur du prix de la chambre.

Le site est agréable. L'emplacement à côté de l'aéroport est pratique. La chambre est grande et confortable.

Arrivés à 21h, il a été impossible de manger, ne serait-ce qu'un sandwich, bien qu'on nous ait dit à l'accueil que le restaurant était ouvert jusqu'à 22h30. Le petit-déjeuner n'est pas servi avant 6h30, heure à laquelle nous avons quitté l'hôtel pour aller à l'aéroport. Bien que compris dans le prix de la chambre, aucune solution de remplacement n'a été proposée, aucun geste commercial pour compenser. Il n'y avait pas de papier toilette dans la chambre.

3.4

Jul 2024

À éviter ou alors en cas de vol matinal

Personnel à l'accueil très sympathique. Proximité de l'aéroport.

Très mauvaise expérience au bar et au restaurant. Longue attente pour être servi au bar. Au moment de passer commande pour le repas, on nous dit que les cuisines sont fermées alors qu'il y a des clients dans le restaurant. Nous négocions sans succès un repas froid avec le superviseur de l'hôtel. Nous restons encore un bon moment au bar, des plats chauds sont ensuite servi aux autres clients. On s'est donc moqué de nous et cela est d'autant plus agaçant vu le prix de la chambre. Nous avons donc accepté la situation mais nous sommes promis de donner notre avis sur booking!

3.4

Nov 2023

A promising stay turned into disappointment

The lobby area and restaurant/bar space are nice.

I was disappointed that I asked ahead of my stay for a vegan option for breakfast, but it came as a surprise for the poor young man who was preparing the breakfast for guests. He did his best and was able to get a couple of items for me - but it did not feel like value for money at all. There were also wifi issues during my stay. From arrival Wifi didn't reach my room at all so I had to use the lobby and restaurant areas. But on the second day wifi was completely down for me and strangely was working for some users and not others. It was quite an inconvenience but also a costly one as I had planned to order an uber to the airport having ran v. low on physical cash. Instead, I asked front desk to order me a taxi and was quoted a price, but in reality it was $10 more than they said - which seems to be the standard price - so I'm not sure where front desk got their number from. The floor in my room also made my white socks filthy, so I took to wearing my shoes.

3.4

Jul 2023

Presentation was lacking. Tv didn’t work fire alarm broken hanging from vey. Not one gander or hook to hang a shirt. Pro

Location

3.4

Jul 2023

Brief but satisfactory

Hotel was a good choice for a brief transit stay, the premises are aged and there was no front desk in the morning for check out. Jermaine who checked us in was very helpful and arranged an early breakfast for us.

3.4

Jul 2023

Exceptional

Checking in was hassle free, and the staff was courteous. The room was clean and comfortable, and the property was quiet and calming. Eating by the marina was lovely, and the view of the city across the Harbour made it all that better.

3.4

May 2023

was a good experience would totally recommend

cleanliness

wasn’t all inclusive

3.4

Jan 2023

Disappointing

Comfortable spacious room though strong smell of mould. Proximity to airport The view is beautiful at sunset.

The strong smell of mould in the room. The staff seem to be everywhere and nowhere at the same time. Reception seemed to be rather inattentive.

3.4

Jan 2023

all in all a good stay.

sea front with beautiful views of Kingston at night. A bit of a nightlife in the town of Port Royal with scrumptious street food and restaurants.

3.4

Nov 2022

Poor

Air conditioning was good

Room was not clean on second day Internet service doesn't work consistently Breakfast was not enough

3.4

Nov 2022

Very poor

I liked the location and the friendly staff.

My room was the Deluxe King Suite. Let's say, for the price, I was very disappointed. The shower tap was broken, the screw holding it up finally came out after my morning shower. I spent a night...I didn't fuss with them because of that.

3.4

Nov 2022

Location environment very isolated not give an overall view not not very informative when booking in by the service mana

Breakfast very limited , not much choice for breakfast, service staff very limited had to enquire for bath towels, The location concerns regarding transport and available for customers, Location very isolated, but available near to the airport

very nice surroundings the location near to the airport, I did not like the fact that the organisation asked me to sign a form that they would not be responsible of any incidents or accidents, if occurred but I had to ask for a slip mat for the bathroom these issues need to be addressed

3.4

Oct 2022

my stay was ok and I enjoyed the restaurant staff

the room was comfortable the eating area as well

not much entertainment and room service in terms of towel change was slow and I got no bin.

3.4

Oct 2022

Passable

To speak with the supervisor or manager on staff

I paid too much for no sheet covers, soap, blankets, the rugs were not clean and I had to continuously ask for towels The food and employees were nice

3.4

Oct 2022

was a very comfortable stay enjoyed everything

was very clean and tidy

i love everything

3.4

Sep 2022

My stay was restful

Breakfast was good

No iron in my room

3.4

Sep 2022

Very poor

Breakfast was burnt an server attitude is bad

Different breakfast not same thing

3.4

Aug 2022

Okay

Had to stay an extra night in Jamaica after leaving the resort due to plane. My driver told me about this and we were pleased.

Room security could have been better. Locks appeared flimsy.

3.4

Aug 2022

It was ok!

Staff could be a little more nicer to locals not because we ain’t spending us doesn’t mean we won’t tip so u won’t treat us as how they would approach a white man they scrutinized and answer little to no question when asked. I arrived late for my one night stay and can you believe the young lady at the front desk (Kenesha)if that’s how it is spelt had no remorse of my lateness and continue to tell me 10us a hour of I’m requesting late check out this the only reason why I might not visit this location because I work very hard and every weekend I take trips so trust me I know how I’m suppose to be treated when I detoxing and this is not it! Other than that the place was exquisite!

3.4

Aug 2022

My stay was amazing

The customer service

The tv had safe mode

FAQs

How much does this hotel cost compared to others in St. Andrew Parish?

The average price for a rental in St. Andrew Parish is £95 per night. This rental is £9 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Grand Hotel Excelsior Port Royal. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Grand Hotel Excelsior Port Royal. Enjoy the water!

Is Grand Hotel Excelsior Port Royal pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Grand Hotel Excelsior Port Royal?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Grand Hotel Excelsior Port Royal

Hotel in St. Andrew Parish

Reasons to book

About this hotel

Amenities

Map of St. Andrew Parish

Nearby attractions

Available Rooms

Grand Hotel Excelsior Port Royal

Hotel in St. Andrew Parish

Reasons to book

About this hotel

Amenities

Map of St. Andrew Parish

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in St. Andrew Parish?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Grand Hotel Excelsior Port Royal pet friendly?

What amenities are available at Grand Hotel Excelsior Port Royal?

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