Best Western Plus Hotel Stofella
4.1
Excellent(2,223 Reviews)Hotel in Guatemala City
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Offering a restaurant, Best Western Plus Hotel Stofella is located in Guatemala. Free WiFi access is available. Each room here will provide you with a TV and air conditioning. Private bathroom also comes with a shower.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Guatemala City
Available Rooms
2 Double • 236 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Double • 279 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 236 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.1
Excellent(2,223 Reviews)100% verified reviews
4.1
la ubicacion es excelente,
solo el desayuno y el servicio en el desayuno no fue el idóneo,
4.1
Location
Dirty Bed-sheet old rooms
4.1
Me habían hecho un cobro por preautorización de la tarjeta de 200 USD antes de mi llegada al hotel.
Al momento del check in me cobraron el valor total de las 4 noches , pero no me hicieron el descuento de los 200 Usd que ya me habían cobrado.
Hice la reclamación en el front desk del hotel, Me atendió Carlos García y me dijoque no habían descontado dicho valor al momento del check in por error del funcionario, y que me devolverían los 200 USD antes de 15 días a la misma tarjeta, pero a fecha de hoy, 1 mes después, aún no recibimos el dinero.
4.1
Las camas súper cómodas, lugar céntrico
4.1
Todo el personal muy amable, eficiente y colaborador. El desayuno variado y exquisito. La ubicación perfecta.
N/A
4.1
Clean
Roaches in room 202.
4.1
Ubicación y comodidades
4.1
Do café da manhã, pois tinha uma boa variedade de opções.
Da localização, pois fica relativamente perto do aeroporto.
Mesmo sabendo que é política do hotel fazer o check in a partir das 15h, entendo que não tem lógica cobrar um valor a parte para entrar no quarto antes, uma vez que ele já estava vazio e disponível para sua utilização. Sem sentido e ficou a sensação de caça níquel.
Além disso, o quarto atribuído me pareceu um tanto que velho, além de que estava com a descarga do banheiro sem funcionar direito e com o sinal da TV a cabo falhando constantemente.
Em função da resposta ouvida na recepção no momento da minha chegada quanto a antecipação do check in, percebi que sequer valia reclamar quanto a tais problemas. Ainda bem que a hospedagem era apenas por uma noite!
Independente da categoria do mesmo, é de se esperar um serviço e uma estrutura impecável para um hotel deste porte e pertencente a uma rede conhecida no mundo.
4.1
Ubicación
Poca comunicación desde el exterior del país con el cliente antes de llegar y respuestas tardías
4.1
とても清潔で、スタッフの対応も素晴らしく、安心して滞在できました。お部屋の広さも充分です。バスタブもあり寛げました。
2階の部屋だったのですが、窓が小さく外光が入りづらいため、日中でも部屋の中が暗いのが残念でした。
4.1
La señorita que esta en ka entrada del restaurante fue muy amable
4.1
Size, conservative decor, helpful staff
4.1
El bufet de desayuno excelente 👌
4.1
Beds were comfortable, breakfast was good, wifi was fast, good location in a safe area. McDonalds and Applebees next door if you need fast food. Some proper restaurants a minute or so walk away. Taxi/Uber ready to use within 1 minute. Staff friendly.
Most of the machines in the gym are damaged or unusable. There are two treadmills - one has snapped in the middle, the second is about to snap. The gym is technically inside, but it's an open air area, so it's very hot at all times. The multi-gym machine has many snapped cables, so only the leg press works pretty much, it's very stiff too - not worth using. The cross-trainer doesn't turn on.
For the price of this hotel, the gym needs to be upgraded and maintained.
4.1
Great location. Very clean and had an old fashion style
We’re on the third floor. There was only one elevator and it was out.
This was not talk to us before we booked
4.1
The location of the hotel is nice, on a zone focused on tourism, the staff was kind and polite and the services provided were good for the money paid for the room.
There was a water leak in the room's closet that made my final day in the room a bit annoying, I reported it to the staff so hopefully they can sort it out. Also, breakfast options weren't that good.
4.1
nice and clean , location was great
we stay 7 days amd i wish they did something different for breakfast,
also the fact that laundry was quite expensive
4.1
Locational advantage
Staff speak very little English and it was really tough time explaining about payments.
4.1
The location was great.
The hotel is outdated and feels like you are back in 1990s.
4.1
Nice little hotel. Excellent breakfast. Better than any Best Westerns in the US.
could use a new bed
4.1
bed and pillows are SO comfortable! safe and nice
location close to restaurants and airport
outdated furnitures and room interior decor
4.1
There was several problems
- most staff doesn't speak english
- i asked several times for waking me up (7-8 at morning) but they didnt even try - not call not knock
- very loud noise from street and window in bathroom not close properly
- maybe it is my issue but breakfast wasnt good and i had after that stomach-ache
Perfect location, frendly staff, good price, nobody disturbed me in my room
4.1
Very nice hotel in a nice area. Beds are super comfortable, breakfast was good and the location is close to shops, restaruants and bars.
Nice hotel - had a long flight and tried to rest, but maids were very noisy in the hallway.
4.1
This hotel is in an excellent location in Guatemala City. There are numerous restaurants, from McDonald's to PF Changs within short walking distance. The staff were welcoming, the room was clean, large and comfortable, with everything in excellent working order. The price was very good as well.
Actually, nothing. My room had a window that looked out onto a small open space with a room on the other side, but most of the rooms do not have this limited view.
4.1
location and staff.
Outlets in my room wasn’t very accessible
FAQs
How much does this hotel cost compared to others in Guatemala City?
The average price for a rental in Guatemala City is £60 per night. This rental is £3 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Plus Hotel Stofella. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Plus Hotel Stofella pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Hotel Stofella?
We found 10 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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