Serenity Alma Heights - Ex Serenity Fun City

Bed, Photo of the whole room, Bedroom, Family, hair dresser

4.6 / 5.0

Outstanding(1,214 Ratings)

Resort in Hurghada

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

About this resort

Featuring an aqua park with a complete amusement center, Serenity Alma Heights - Ex Serenity Fun City Resort is located in Hurghada. WiFi access is available in the lobby of this resort. This resort offers an outdoor pool, a gym and a spa.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Family friendly

Map of Hurghada

Nearby attractions

Serenity Fun City Resort

Makadi Bay Aqua Park

4.2 mi

Available Rooms

2 Single • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

3 Single • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 613 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 613 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

££££

Serenity Alma Heights - Ex Serenity Fun City

££££

4.6 / 5.0

Outstanding(1,214 Ratings)

Resort in Hurghada

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

About this resort

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Family friendly

Map of Hurghada

Nearby attractions

Serenity Fun City Resort

Makadi Bay Aqua Park

4.2 mi

Available Rooms

2 Single • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

3 Single • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 613 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 613 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.6 / 5.0

Outstanding(1,214 Ratings)

100% verified reviews

4.0 / 5.0

Oct 2024

Je recommande cet hôtel

Le personnel est super, ( yahia à l accueil répond à toutes vos demandes) Le ménage est nickel ( khalifa un homme courageux et respectueux) L hôtel est grand, beaucoup d activité pour tous les âges. La cuisine est très propre, même si ce n est pas le meilleur goût, vous trouverez de quoi manger. L ensemble du personnel est très gentil.

La plage est mal faites, cailloux, trou… compliqué avec une poussette.

4.5 / 5.0

Aug 2024

Super séjour en famille merci à l’équipe

Personnel accueillant à l’écoute et réactif, mention spéciale à Ashraf pour sa patience ses conseils et son accompagnement tout au long de notre séjour. Nourriture bonne et variée, établissement top les enfants se sont bien amusés.

La qualité du wifi, et le soufflement de la climatisation un peu fort.

5.0 / 5.0

Aug 2024

Super

La disponibilité des employés L’aquaparc

5.0 / 5.0

Aug 2024

Overall the stay was very good and recommended for families

All was very good

The property is very far from the city, better if the hotel provide free shuttles rather then letting subcontractors making money . It is better to work on the food quality rather than quality, there too much of food but the quality wasn’t at the level and hence westing too much food .

5.0 / 5.0

Jul 2024

Just Wonderful

This is by far the best experience I have had in Hurghada until today. Everything was amazing, friendliness, cleanliness, and attention to every small detail. I can not thank Mr. Ihab (Reception Assist. Mgr.) enough, as he's really taking hospitality to a whole new level that I have not seen before in Egypt, and his team is definitely following his footsteps. Also, the food was amazing during the whole stay, and I have to thank Chef Shaaban and his wonderful crew for this delightful and delicious experience, which was also the best I have seen. We've enjoyed the aqua, and the crew over there was very nice and caring. The animation team made a great effort to keep everyone in a good mood all day. I will definitely be back.

The only thing I can think of is that we've missed having a sandy beach, but It didn't stop us from enjoying every minute of our stay.

5.0 / 5.0

Jul 2024

كل شيء رائع صراحة ودودين كل ممتاز مقابلة رائعة الالعاب ولا اروع كل شيء كل شيء صراحة فوق الممتاز ان شاء الله الزيارة القا

كل شيء رائع صراحة ودودين كل ممتاز مقابلة رائعة الالعاب ولا اروع كل شيء كل شيء صراحة فوق الممتاز ان شاء الله الزيارة القادمة اكيد بختاره

ولا شيء

5.0 / 5.0

Jul 2024

Nice hotel especially for families with kids.

Staff, rooms, activities

5.0 / 5.0

Jun 2024

I recommend it to families with children

My sincere thanks and appreciation to Mr. Mahmoud Mahjoub, Imad and Ziad at the reception. They made every effort to make my stay the best. We really enjoyed it. The water games are wonderful and suitable for the family.

Although there is always a means of transportation available to the beach, the beach is not paved enough, the location of the hotel is far from Hurghada, and drivers take advantage of the situation negatively.

4.0 / 5.0

May 2024

Agréable séjour en famille mais peut mieux faire pour un 5*

Le service: tout le personnel était adorable et tres professionel La piscine principale (propre et agréable) et l’aquaparc (propre, varié et securisé avec du personnel en haut de chaque toboggan). La proximité de la plage avec transats et parasols

La musique beaucoup trop forte et incessante au bord de la piscine (pour un hôtel familial). Des rénovations sont nécessaires, notamment au niveau de la piscine des enfants où le liner se décolle et elle est « défraîchie » La nourriture était variée mais de qualité moyenne au tout long du séjour.

4.0 / 5.0

May 2024

Wonderful choice for the perfect trip with kids!

Very child friendly, safe and fun for the children. We didn’t have to worry about them at all during the trip

Rooms need renovation

5.0 / 5.0

May 2024

非常棒

很不错经理momohd一直很关照所有一切都安排得很好！来了好多次了

4.5 / 5.0

May 2024

Very good stay, will come again

Staff was excellent Kids enjoyed Aqua park Food with good quality Night shows was very interesting

Some facilities is old and need renovation

4.0 / 5.0

Apr 2024

Nous sommes ravis d’avoir séjourné dans cette hôtel

Le personnel est aux petits soins pour nous Le complexe est très beau et il y a plein d’activités

La plage de la mer Impossible de se baigner à cause des rochers

5.0 / 5.0

Mar 2024

Très bel hôtel, très calme avec différentes activités pour les enfants. Un grand merci à Brahim de la restauration qui a

Top ! Accueil et service au top

Rien

5.0 / 5.0

Mar 2024

For a holiday like a dream facilities, foods and staff is perfect

Hotel facilities are very good. Amusement rides, Aqua park, pools, restaruants are amazing. All the staff are kind, smiley and warm. Manager Ahmed Moneam and front desk manager took care of us every time. They make you feel you are special. Foods are various and very delicious. Our holiday was like a dream. We are lloking forward to come again.

There is nothing to complain

4.5 / 5.0

Mar 2024

Ahmed Moneam and the team are amazing. Everyone is welcome and the staff will come and chat to you.

Food was nice. The staff was extremely welcoming. Manager Ahmed Moneam welcomed us in and during the stay he will make sure everything was ok. Ahmed helped us book excursion for my children during our stay. Kids loved the swimming pool, Aqua Park and theme park. The evening shows is fantastic we as a family really enjoyed it.

I think the à la cart needs improving but the service was excellent.

5.0 / 5.0

Mar 2024

Super hôtel ! Bel accueil de Ashraf !Nourriture varié Propre, personnel attentionné et attentif ! Nombreuses animations

Super établissement magnifique

Rien

4.5 / 5.0

Feb 2024

Over my expectation

Stuff all very polite and helpful Food variety, quantity and quality Vibes wonderful for family

Nothing 👍

5.0 / 5.0

Feb 2024

Recommended for all family with them kids you will find all you need plus a nice hospitality

As always very nice hospitality, lovely stuff specially Mr AHMED ABD ELMONEAM he did all really for our station to be comfortable and joyful ., all the team very professional comparing with other hotels

Nothing really actually may be some room need to b upgraded..!

5.0 / 5.0

Feb 2024

Amazing

Amazing people… assistant front office manager Mr Ahmed Moniem is so helpful and a gentlemen anything he can help with he does. Unbelievable service from him.

5.0 / 5.0

Feb 2024

Très bon séjour

Excellent hôtel. Personnel aux petits soins. Un large choix du buffet avec contrôle continu de la qualité des repas. Propreté impeccable. Les enfants se sont amusés au parc aquatique. Bref, le séjour était parfait. Un grand remerciement au directeur Ahmed et au chef cuisinier pour tous les services rendus.

Rien à signaler.

4.5 / 5.0

Feb 2024

Great for family ☺️

Everything is perfect Food, aqua park, kids area, river boat

AC wasn't working in the room

4.5 / 5.0

Feb 2024

جميل

الغرفه جيده وطاقم الاستقبال

السيرفز في المطعم معامله غير جيده مع الأجانب وارسال لهم رسائل ومضايقتهم

1.0 / 5.0

Oct 2023

I would not choose it again.

The rooms are very old and poorly cleaned. Really unpleasant surprise.

Territory, waterpark

5.0 / 5.0

Aug 2023

Exceptional

Food was Amazing, everything you dream to eat you can find it , oriental egyptian food was more than waw I felt that Im eating at my home, thx for chief Shaaban , always around to ask about the food and if we need anything more place waw , Aqua & pools , animation team more than amazing , love the foam party , stuff sooo nice and friendly u always find the smile on their faces thx for abdullah from the reception soo friendly and espically thx to Ahmed A. Moniem the front manager , recommended place , first time to leave a place and feel sad that i wont see them the next day , thank u sooo much .

5.0 / 5.0

Jul 2023

Third vacation there

Everything is perfect All stuff are polite descent and very helpful wit smile Reception manager very cheerful man All receptionist are polite and helpful All are great there

4.5 / 5.0

Jul 2023

We are happy with the overall experience. Staff is very helpful and the aqua park is wonderful.

Aqua park and the food

Nothing

5.0 / 5.0

Sep 2022

awesome place.

awesome team and great facilities.

nothing

4.5 / 5.0

Aug 2022

Very nice

Everything was great

Everything was fine.. maybe the pillows are not that good and the beach needed a bus, the hotel needs to inforce the rules of using swimming suits in the pool.. it is not acceptable to have people going in the pool with t shirts

4.5 / 5.0

Aug 2022

fun and tasty food compared to other hotels

aqua is very fun wave pool was new experience and nice one play area for kids slightly fun also restauran is very good

slightly old bathroom need to be updated bad wifi beach not appropriate for swimming bar at aqua is crowded and we had to wait a-lot

4.5 / 5.0

Aug 2022

An Awesome Family Friendly Hotel

Massive pools and water slides. Great funfair after dark. Huge range of excellent food. Helpful friendly staff. About £1200 all inclusive for a family of 4 for 5 nights during school holidays was very good value I thought for a 5 star hotel. One of the cleaners made a brilliant elephant from towels and pillows that put a massive smile on my 9 year old daughters face. I don't think this place can ever feel crowded due to its size. A wonderful relaxing holiday.

If you're hoping to go swimming in the sea on the private beach you'll be very disappointed as the sea bed is just rocks, corals and lots of sea life in the form of hermit crabs and starfish. There appears to be a huge drop off just past red warning flags as well. You can go scuba diving and snorkeling though. The shower head needs a better spray, the water pressure is very high and it comes out like a jet spray.

4.5 / 5.0

Jun 2022

We enjoyed our stay, my daughter had a lot of fun there.

The food was nice and the staff everywhere in the resort was really super, they were so helpful and supportive. We will surely visit it again and recommend it to our friends.

The room's furniture, design, and bathroom can be better than that to match the level of the resort.

4.5 / 5.0

Apr 2022

Superb

Great staff, very helpful and kind. A lot of fun for the kids.

Wifi connection was really slow, it has been a problem for me. As a suggestion for such an hotel, it would be great to have heated water for the pools, so they could be more pleasant during winter and spring.

5.0 / 5.0

Mar 2022

Exceptional

Room was spacious and clean, beds were massive and comfy. Nice bathroom too. Restaurants were great, food was delicious and we really good variety. Pools and waterslides were great fun, no queues at all. Plenty of sun loungers. Spa was also amazing.

Main pool was very cold, poor wifi availability

5.0 / 5.0

Mar 2022

Very Enjoyable family moments

Great Hotel and Superbe service/ The beach is very close to the hotel - 10 min walk and with a wonderful coral reef. The hotel staff is super helpful, friendly and caring and coming from Germany it is a real game changer ! Kids enjoy their time very much due to big water slide and at night with carousel, small roller-coast and much more Finally we had a health issue during the stay and having a competent doctor in the clinic inside the Hotel is a massive plus. Definitely will go again

The little down side was the food that just about average but at the end it is all good the weight :)

FAQs

How much does this resort cost compared to others in Hurghada?

The average price for a rental in Hurghada is £41 per night. This rental is £12 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Serenity Alma Heights - Ex Serenity Fun City. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Serenity Alma Heights - Ex Serenity Fun City. Enjoy the water!

Is Serenity Alma Heights - Ex Serenity Fun City pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Serenity Alma Heights - Ex Serenity Fun City?

We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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Serenity Alma Heights - Ex Serenity Fun City

Resort in Hurghada

Reasons to book

About this resort

Amenities

Map of Hurghada

Nearby attractions

Available Rooms

Serenity Alma Heights - Ex Serenity Fun City

Resort in Hurghada

Reasons to book

About this resort

Amenities

Map of Hurghada

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this resort cost compared to others in Hurghada?

Is parking included with this resort?

Is there a pool at this resort?

Is Serenity Alma Heights - Ex Serenity Fun City pet friendly?

What amenities are available at Serenity Alma Heights - Ex Serenity Fun City?

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