Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Hotel in Surabaya
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
About this hotel
Offering direct access to Ciputra World Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers modern accommodation with an outdoor swimming pool and free WiFi access throughout the entire property.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Surabaya
Available Rooms
1 Queen • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Single • 355 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 387 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 1 Sofa • 645 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
10.0
Het assortiment was heel groot. We wisten niet wat we moesten eten. We waren met 4 personen daar. De service was uitstekend en met stond altijd voor je klaar. Teveel om op te noemen. De Indonesische gerechten vond ik schitterend.
Ik kan niets noemen dat tegen viel. Ze hebben lang over nagedacht denk ik om de hotelgasten het naar hun zin te laten hebben.
9.0
Breakfast was very nice with lots of options, restaurant was well staffed who were very efficient. Very nice room with large comfortable bed. On the whole a very nice hotel.
Car parking isnt sign posted very well but thats only a small matter.
9.0
Location, staffs and rooms.
Swimming pool size is not quiet big.
9.0
The breakfast was superb though I stayed on Ramadhan👌🏻👌🏻 the staff were so nice and helpful...
There should have been a minibar for the family suite, maybe a coca cola can and peanuts.. istead there was nothing at all... ZERO
10.0
the luxury, value for money, excellent customer service
nothing, i stayed here twice and both were perfect!
9.0
Next to shopping mall, friendly staff
10.0
The staff was friendly and ready to assist. The hotel is well maintained and clean. The breakfast menu has a good variation of choice. The pool was perfect for a dip and has a few of the city and mountain (when it's not cloudy)
9.0
pool and spa, breakfast, room size and shower, price.
walls were a bit too thin, could hear the neighbours TV clearly.
9.0
Good position, near at one good and big mall with good shopts and resturants. Clear room and great service from all staff.
7.0
inside the mall
they don’t have switch to turn of lights
8.0
the price and location
the parking lot joins with mall so it was quite difficult to find parking especially weekend.
9.0
Affordable
Always clean and beautiful
Nice staff
Nothing particular
9.0
The room
Bfast
10.0
The location of the hotel.
The friendly and professional staff.
The style of the rooms and hotel
The food is delicious.
Nothing
6.0
very modern and well furnished.
beds are large and comfortable.
check in was difficult as they weren’t cohesive with booking.com. also, they never explained any details about when breakfast was - only that it would be on the 7th floor. in the room, it’s hard to find bathroom amenities like shampoo and soap as they are put in a drawer instead of displayed.
8.0
love the style and comfort. The customer service is great and friendly!
aircon is a little weak. More tissue and toilet paper should be available and plentiful.
9.0
Gym facility is good enough. The access to mall give a lot of convenience to guests.
The breakfast area is too crowded, maybe could improve further.
10.0
My first impression of the staff was that they are very customer oriented and always greeted the guests with a smile, clearly seen behind the masks. The rooms are spacious, clean and the shower is complete with toiletries. The hotel was conveniently connected to the mall which was a plus! The room is cleaned daily and the complimentary bottled water is highly appreciated. The breakfast has good variety selection of both local and continental dishes.
Nothing to complain about.
9.0
Breakfast was very good, a lot of options for Western and Indonesian foods. All of the staffs are very friendly and helpful. Massage and pool area were very good.
Pillows are too big
10.0
Clean and comfortable.
8.0
lovely rooms
everything is good
10.0
great service and exceptional staff
nothing
7.0
location was good, and right above a nice mall, staff also great
i dont think it is 5-star hotel. it is quite run down, water temp unstable, so-so breakfast quality.
FAQs
How much does this hotel cost compared to others in Surabaya?
The average price for a rental in Surabaya is £31 per night. This rental is £19 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International. Enjoy the water!
Is Hotel Ciputra World Surabaya managed by Swiss-Belhotel International pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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