City Palace Hotel Tashkent
Hotel in Kazakhstan
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this hotel
City Palace Hotel Tashkent is 500 metres from Amir Temur Square and Amir Timur Museum in the heart of Tashkent city centre. Features include an outdoor pool, indoor pool, and free WiFi.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Kazakhstan
Available Rooms
Standard Double Room
1 King • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Twin Room
2 Single • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Junior Suite
1 King • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Suite
1 Sofa • 1 Queen • 753 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Presidential Suite
1 Sofa • 2 Sofa • 1 Queen • 1076 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
4.0 / 5.0
Rooms were perfect. The swimming pool was a bit busier than the first time I came (which was nice) and we were able to enjoy a quiet afternoon with food and drinks by the pool after a busy week visiting other parts of the country. Reception agent U. went far out of his way to help us with retrieving a passport our daughter had forgotten in Samarkand in time to fly back home and for this great service, we are very grateful.
2.5 / 5.0
Если выбирать отель 3* с хорошим расположением в центре, бассейном и завтраками и относительно небольшой ценой, то это хороший выбор. Однако, есть недочеты, которые огорчают.
Очень медленная работа сотрудников на ресепшен. ОЧЕНЬ МЕДЛЕННО. На оформление документов уходит около получаса. Отель откровенно усталый, это бывший Шератон с шикарной отделкой, но как год назад тек душ в номере, так и течет.Окна не открываются, кондиционирование встроенное, воздух тянет плохо. Самое неприятное это абсолютно пустой завтрак и грязные столы с неубранной посудой. Если руководству отеля будет интересно, то я могу прислать видео грязных столов и пустого завтрака. Печально.
2.5 / 5.0
Плохо работал кондиционер. Центральная система кондиционирования подавала теплый воздух, хотя все регуляторы были на минимальной температуре. Всю ночь было жарко и душно. На кровати было только теплое одеяло, поэтому пришлось его скинуть совсем.
4.5 / 5.0
Good breakfast, helpful staff, spacious room, comfortable stay
As it is written above
4.0 / 5.0
服务人员都非常热情,尤其是前台的萨米拉耐心细致。早餐样式很丰富,水果新鲜。地理位置优越。
设施老旧了些,wifi信号不太好。枕头太高了睡得脖子疼。
4.0 / 5.0
Tesisin konumunu
Isıtma soğutma ayarlanabilir değil.Yataklar aşırı yumuşak
5.0 / 5.0
расположение супер ресепшн молодец не знаю как его зовут все было идеально спасибо вам бассейн чистая большой хорошо отдыхали
все понравилось
4.5 / 5.0
Расположение, наличие бассейна и спа. Неплохой завтрак.
Очень старый отель, все изношено, кнопки в лифте не срабатывают, замок двери номера разбит, цепочка сорвана. Персонал обучен на 7/10, видно что мотивация не высокая. При прочих равных
4.0 / 5.0
staff member are not friendly
4.5 / 5.0
Location, breakfast.
Some facilities are broken or not functional
4.5 / 5.0
Really good value for money: good quality hotel, nice facilities, very good breakfast.
Everything was perfect, no complaints - I suggested them to buy an additional coffee machine, as there were long quees in the morning. Hope they did
4.0 / 5.0
Excellent location, friendly staff, comfortable big room, good breakfast, fast elevators
Slow wi-fi, occasionally disappeared at all. When I checked in there was a bad smell in the room - like somebody had been smoking there, although the room was a non-smoking space (gradually gone)
4.5 / 5.0
Staff was extremely friendly. Location really good! Breakfast was delicious.
Wifi not working properly. I asked for a quiet room but ended up with one near the elevator (though not a big problem). No safe in my room
0.5 / 5.0
Location
Staff / Reception
4.0 / 5.0
Swimming pool
Food is good
Bar could do with a bit more atmosphere and the shop could have more products
Room service needs a review menus need to be left in the rooms
Also washing bags
5.0 / 5.0
Every thing specially the stuff. Really helpful
Nothing
3.5 / 5.0
Very average breakfast by western standards you would expect a hot breakfast in a hotel like this, clearly that has not yet got through to the mgt. The continental breakfast is not good enough and should have been made clear on the website, as breakfast, however the room itself was excellent.
Also room service stops at 9pm ??? And the only option is snack from the bar and if want a cuppa and you like milk than you will have to get that from the bar too.
3.0 / 5.0
the location and the room size is pretty large
there was not working restaurant, the management seems absent in the hotel, the staff is not synchronized in their activities. You have to solve new problem every day -either air conditioner features or wi-fi connection
0.5 / 5.0
the location was nice but this is all I got from this hotel
the receiption manager is rood and not helpful
you will not get registeration card for bank
in breakfast there is nothing to eat
windows are not opening
swimming pool is green and dirty
service is awesome
3.5 / 5.0
The rooms are nice and large, and the cleaning was good. Breakfast was ok. Location of the hotel was good for my needs (were visiting a conference at Hayatt).
The staff has to be trained better
I had a guest at 6 am in the morning, coz the receptionist checked-in a guest in the same room and gave a key from my room.
The receptionist put wrong dates on my reservation and I couldnt access the room the last day, had to go back for 15 stores to get a new key.
The hotel didnt have a thermometer when I felt as having fever.
The water in the shower was weak.
The breakfast area was small and very old, staff wouldnt clean the tables in time.
0.5 / 5.0
I m still missing my invoice,
On check out they give a wrong one (an extra early checkin that i paid is not mentoned) and promessed to correct and send the right one by email and i m still waiting
5.0 / 5.0
Luxurious hotel. Allowed early checking in. May be not always available.
Breakfast was not that luxurious considering the quality of the hotel.
FAQs
How much does this hotel cost compared to others in Kazakhstan?
The average price for a rental in Kazakhstan is £31 per night. This rental is £6 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at City Palace Hotel Tashkent. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at City Palace Hotel Tashkent. Enjoy the water!
Is City Palace Hotel Tashkent pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at City Palace Hotel Tashkent?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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