The Waterfront Hotel Kuching

Property building, Nearby landmark, Bird's eye view

Nearby landmark, Restaurant/places to eat, Supermarket/grocery shop, Shopping Area

The Waterfront Hotel Kuching Hotel in Kuching

8.5

Outstanding(1,505 Reviews)

Hotel in Kuching

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

About this hotel

Set atop Plaza Merdeka Shopping Centre, The Waterfront Hotel Kuching offers modern guest rooms with free WiFi access. The property boasts a semi-outdoor infinity pool and 2 dining options. For guests who drive, free parking is provided.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Kuching

Nearby attractions

Kampung Budaya Sarawak

21.5 mi

Borneo Cultures Museum

0.5 mi

Available Rooms

Deluxe Twin (Compound View)

2 Single • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe Family (Compound View)

2 Double • 344 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Junior King Suite (Compound View)

1 King • 559 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Premier Twin (City View)

2 Single • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Premier Twin (River View)

2 Single • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

££££

The Waterfront Hotel Kuching

££££

8.5

Outstanding(1,505 Reviews)

Hotel in Kuching

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Kuching

Nearby attractions

Kampung Budaya Sarawak

21.5 mi

Borneo Cultures Museum

0.5 mi

Available Rooms

Deluxe Twin (Compound View)

2 Single • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe Family (Compound View)

2 Double • 344 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Junior King Suite (Compound View)

1 King • 559 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Premier Twin (City View)

2 Single • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Premier Twin (River View)

2 Single • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

8.5

Outstanding(1,505 Reviews)

100% verified reviews

7.0

Jan 2025

Location, location, location

Great location, convenient located next to Indian bazaar and riverside walk. Great accessibility to shopping mall. Good selection at breakfast bars.

Bathrooms are dated. Mold on grouts between tiles. Tiles should be re-grouted. Shampoo pump nozzle came off, and shower gel bottle was empty. The hotel is rated as 5-star, there's not even a sauna facility. It's really more a 4 star hotel, not 5 star. Curtains are also due to be washed.

6.0

Jan 2025

いくら早く予約してても、英語堪能ではない客には良くな部屋を案内するという感じでした、このホテルには二度と泊まりたくないと思います

ホテルの立地が良い。ショッピングモールとも直結して買い物が便利です。

2回目のクチンの旅で、立地と眺めが良いも期待して、3ヶ月前もってこのホテルを選んで予約したのに、残念のこと、私の部屋は窓から壁しか見えない。とにかく部屋にいるのが退屈で、滞在した四日間はずっと外出てて、公園の水辺とショッピングモールとかでぶらぶら回って過ごしました

8.0

Jan 2025

Second time stay and still love the location and convenience. Staff are super friendly.

Size of room and perfect location.

The mosque was close by and woke us up early most mornings. But maybe we needed to face the other way.

9.0

Jan 2025

Overall a good place with satisfactory ammenties and outstanding service from helpful staff.

Located near lots of eatery and shopping mall making it easy to travel out from. Complementary finger food and drink at the lobby which also connects to a shopping mall.

There was stains on the pillowcases.

7.0

Jan 2025

good but not enough.

its comfortable. a nice place to celebrate new year eve.

i wasn’t satisfied with the service from the staff during my breakfast time. the waiters and the waitress were not very efficient. they did not take the dishes off the table and the food wasn’t very good. the food hasn’t been refilled by the chef.

6.0

Dec 2024

Nice hotel but not sure if I want to book via Booking.com

Breakfast was v good esp the Sarawak Laksa. Location is gd.

Room cleaning was bad. Had to call multiple times before the towels & coffee capsules & tea were replaced. Had multiple exchanges of email with Booking.com to get my tourism tax refunded. And despite assurance from your end, there was miscommunication on which party does the refund. Still waiting for the refund. Booking for extra nights for some of my party was also a pain. Booking platform is inflexible & customer service wasn’t responsive. Took me several days after a few chasers between Booking.com & the hotel to figure out how to book extra nights. Requesting for the same room for the extra nights was also a pain & didn’t materialize after being assured that it’s a simple request to hotel at check-in.

10.0

Dec 2024

Excellent! Will come again

very clean and comfortable. its located in the city centre and connected to the shopping mall. the breakfast was amazing!

10.0

Dec 2024

Struttura perfetta per posizione e qualità !

Posizione; dimensioni camera;colazione; staff;

10.0

Dec 2024

Remarkable stay with good food around!

Superb location, walking distance to many famous places. A stone throw away!

10.0

Nov 2024

Great work spaces for a conference with spacious rooms and wonderful food. Very close to Chinatown and restaurants and i

Nice staff, great location, yummy breakfast

Elevators were slow

9.0

Nov 2024

Loved the location and friendly ambience. Will be back!

The location is great and staff very friendly. There is even a hotel cat.

Nothing. Everything was fine.

8.0

Nov 2024

Overall ok but only parking problem. The hotel mgmt to solved it out.

Front office Staff - friendly and very professional Housekeeping- ok but when clean up the room but never replace new towel Room - ok not very big or small (family room- 4adult) Breakfast- excellent Location - really convenience just nearby waterfront (just walk 5-10mnt)

Not specific proper parking, have to share with shopping mall parking. Worst experienced to find parking. If you have driver or take a grab maybe easier. Just drop at lobby hotel.

10.0

Nov 2024

excellent

strategic location

10.0

Nov 2024

The best Kuching hotel for tourists

Everything. Clean, nice location, nice staff, nice room, nice view. The view can see the whole waterfront kuching. Location the best with walking distance to all the Kuching tourists attractions.

8.0

Nov 2024

Ok, aber nichts mehr!

Tolle Lage und Aussicht! Mall gleich daneben.

Pool zu klein. Ausstattung in die Jahre gekommen. Personal an Rezeption nicht besonders freundlich und hilfsbereit!

10.0

Nov 2024

Wonderful

Location. Friendly helpful staff

10.0

Nov 2024

This is where you must stay when visiting Kuching!

Location is perfectly centered to see the old bazaar, original building and waterfront restaurants. View from the 7th floor was fantastic of the entire river. The pool side cafe on the 4th floor put you in a vantage point to smell the local food smells and the pleasing sounds from the mosques at prayer time. 6-star hotel

9.0

Oct 2024

Superbe !

Splendide hôtel avec le meilleur emplacement dans le quartier le plus agréable

Que 3 transats à la piscine pour un hôtel de cette taille

7.0

Oct 2024

Good and comfy stay in a prime location

Great location and breakfast, comfy beds

The building's scale within the city is totally odd

8.0

Oct 2024

Good services and comfort in a great location

Amazing breakfast and great location, probably the best in town

The scale of the building is awkward within the urban tissue

9.0

Oct 2024

Wunderschönes Hotel. Frühstück fantastisch.

- Personal sehr freundlich und hilfsbereit - Zimmer war top und schön eingerichtet - Frühstück war absolut Weltklasse. Kaffee vom Barista, verschiedene front stage cooking Angebote, sehr breite Auswahl an Speisen - gut ausgestattetes und gepflegtes Gym - Parkplatz kostenlos - Lage top und zentral, sodass man die City gut zu Fuß entdecken kann - direkt am Hotel befindet sich eine riesige Shoppingmall, die man per direkten Durchgang vom Hotel erreicht (Klamottenläden, Starbucks & Co.)

- der Pool hat nicht wirklich zum relaxen eingeladen. Da war viel Hektik und viele Leute.

8.0

Oct 2024

Fantastic location, great staff

Fantastic location, Carpenter Street across the street, India Street behind the entrance, the riverfront a 2 minute walk from the hotel. Breakfast had many Western & Asian choices of cereals, eggs, fruits etc. Twin room was large, a/c very effective, large windows with great view. The staff are incredibly friendly & helpful.

The pool is located on the 4th floor in the bar area, so the area doesn’t see the sun at all & the water is not heated. There’s a family of pigeons that use the pool too! One evening the pool/bar area was closed due to a private function, which was inconvenient as I’d planned to watch the water & light show from there.

9.0

Oct 2024

Great hotel and great helpful staff

Great location. Central and great views from roof top pool/bat

7.0

Oct 2024

The hotel is nearby to places of interest.

Excellent location, linked to a small mall. Steps away from India Street and China Town.

The room is dusty and sweat smell.

9.0

Oct 2024

Waterfront hotel- superb!

Love the hotel. It's so strategically located and it is so conveniently attached to a mall. Food was not a problem at all. Alhamdulillah. Love the team. They were super helpful. And the room was simply lovely. Since we faced the waterfront, we were able to see the fireworks from our room :) unforgettable experience. Alhamdulillah.

Nothing

8.0

Oct 2024

Well located city hotel by Kuching river front

Good size room,Comfortable bed Well located at Kuching river front with an adjoining shopping mall Complimentary car parking

Property a bit dated Pricing slightly high

10.0

Oct 2024

Weekend trip to Borneo

Perfekte Lage, sehr ausgiebiges gutes Frühstücke, direkter Zugang vom Hotel zur Shopping Mall, nette Bar mit schönem Ausblick

10.0

Oct 2024

Best waterfront view in Kuching!

Room has a full view to Waterfront so really enjoyed that. Short distance from the airport. Location is super, all tourist attractions are in walking distance here. The market and mall are full of culture and interesting products. Pool has the greatest view of waterfront and soothing. Luggage service after checking out is very thoughtful when you have a late flight.

Nothing.

5.0

Oct 2024

Großes Verbesserungspotenzial

Die Lage des Hotels war sehr gut, man war sehr schnell an der Promenade. Zudem war das Frühstück super, es hat alles sehr gut geschmeckt und war ansprechend angerichtet. Es gab leckeren Kaffee aus einer Siebträgermaschine und das Ambiente ist auch schön. Das Hotel ist direkt an eine Mall angeschlossen, was auch praktisch ist.

Das Zimmer stinkt extrem muffig. Wenn die Klimaanlage aus war (Karte muss im Zimmer bleiben, sonst Klima aus), war es aufgrund des Gestanks nicht im Zimmer auszuhalten. Der Schrank mit der Minibar stinkt nach gammeligen Käse- hier wurde wohl seit längerer Zeit nichts mehr gereinigt. Zudem war der Minibar-Kühlschrank klebrig und versifft von innen und wenn man ihn geöffnet, hat er ganze Raum nach Käse gestunken. Der Kissenbezug war dreckig und mit alten Blutflecken verschmutzt- solche Bezüge sollte man einfach wegwerfen! Das Kissen haben wir beiseite gelegt und es wurde einfach dort liegen gelassen. Das Bad ist grundsätzlich schön und groß, jedoch kein Stromanschluss für z.B. Föhn oder Rasierer. Wir haben unsere Anliegen mehrfach an der Rezeption und dem Zimmerpersonal kommuniziert, jedoch wurde man "belächelt". Zudem haben alle wenig verstanden, was wir von ihnen wollen. Man hätte es sich ja einfach mal selbst anschauen können ;). Das Zimmerpersonal saß in den fremden Zimmern auf dem Bett und hat Videos geschaut, die Zeit wäre also da gewesen! Bei unserer Ankunft haben wir nicht gemerkt, dass die Zimmertür klemmt, diese stand also den GANZEN ABEND inklusive unserer Wertsachen während wir geduscht und geschlafen haben offen. Irgendwann erbarmte sich die Rezeption, uns über die kaputte Tür zu informieren. Hier hätte jeder x-beliebige Mensch reinlaufen und unsere Wertsachen mitnehmen können. Der Gesamteindruck von anderen Reisenden bestärkte unsere Meinung. Was uns auch negativ aufgefallen ist, dass die Toiletten im EG (Übergang zur Mall und Lobby/ Rezeption) erst ab 10 Uhr morgens geöffnet wurden. Es ist ja schön, dass sich das Hotel noch etwas mit den Mallbesuchern dazu verdienen möchte, aber die Toiletten für 12 h nicht für die Hausgäste zur Verfügung zu stellen ist ein No Go. Wir würden das Hotel vermutlich nicht mehr buchen. Kuching im allgemeinen ist aber auf jeden Fall eine Reise wert!

9.0

Oct 2024

Ein Hotel für Gäste, die Komfort mögen.

Ein tolles Hotel. Modern, gute Lage und (meine Meinung) super Preis /Leistungs-Verhältnis.

Für die Fahrstuhl-Steuerung mußte man außergewöhnlich viel Geduld aufbringen. Meine gewaschene Wäsche ist mir am Abend vor der Abreise nur nach mehrmaliger Nachfrage aufs Zimmer gebracht worden.

9.0

Oct 2024

Convenient and comfortable stay

The space.The location to the waterfront.

The mosque’s prayer nearby is too loud. Rang a few times in a day.

9.0

Oct 2024

Nice, comfortable stay.

Location. Space

The mosque nearby prayer is very loud. Can hear it a few times in a day. The piping music can be heard as I’m staying only one floor above the dining area.

10.0

Sep 2024

Excellent, comfy and fabulous stay. Well done!

A return customer here. Clean, spacious rooms, Waterfront view is superb, super comfy bed, fabulous breakfast spread which includes tasty laksa Sarawak (which i love and ate almost daily while staying there), & of course fantastic location. Definitely My go to hotel in Kuching.

9.0

Sep 2024

Enjoyable experience

Fantastic hospitality and well positioned. The room where big and nice

10.0

Sep 2024

The best hotel in Kuching. It’s very near to the waterfront, less than 5 minutes walk. It’s attached with a shopping mal

Location, breakfast, staff, room, facilities - all perfect!

Nothing

9.0

Sep 2024

Awesome trip.

Huge room and clean

N/A

9.0

Sep 2024

Great location

Club rooms were large and comfortable. Bathroom lacked places for towels near sink.

Club rooms were large and comfortable. Bathroom lacked places for towels near sink

10.0

Sep 2024

Fabulous!

Very clean, nice service, nice location, nice view

None

10.0

Sep 2024

excellent

room view

nothing

FAQs

How much does this hotel cost compared to others in Kuching?

The average price for a rental in Kuching is £31 per night. This rental is £8 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Waterfront Hotel Kuching. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Waterfront Hotel Kuching. Enjoy the water!

Is The Waterfront Hotel Kuching pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Waterfront Hotel Kuching?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Outstanding(250 Reviews)

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The Waterfront Hotel Kuching

Hotel in Kuching

Reasons to book

About this hotel

Amenities

Map of Kuching

Nearby attractions

Available Rooms

Deluxe Twin (Compound View)

Deluxe Family (Compound View)

Junior King Suite (Compound View)

Premier Twin (City View)

Premier Twin (River View)

The Waterfront Hotel Kuching

Hotel in Kuching

Reasons to book

About this hotel

Amenities

Map of Kuching

Nearby attractions

Available Rooms

Deluxe Twin (Compound View)

Deluxe Family (Compound View)

Junior King Suite (Compound View)

Premier Twin (City View)

Premier Twin (River View)

Reviews

FAQs

How much does this hotel cost compared to others in Kuching?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Waterfront Hotel Kuching pet friendly?

What amenities are available at The Waterfront Hotel Kuching?

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