Batoul Ajyad Hotel
Hotel in Mecca
3-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Batoul Ajyad Hotel is located in Makkah. 1200 m away from Holy Haram and Abraj Albait Towers
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Mecca
Available Rooms
Double or Twin Room with Private Bathroom
2 Single or 1 Queen • 182 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Triple Room
3 Single • 204 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Quadruple Room
4 Single • 226 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Two-Bedroom Suite
1 King • 2 Single • 592 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
5.0
Location
nothing
5.0
Location as it was very near
Staff very very co operative
Room very very dirty telephone was not working
Hairdryer was not working
Dirty room carpets
Hotel was occupied by Uzbekistan pilgrims which didn't understand anything at all.
Free parking they meant by to park in open ground beside the hotel
1.0
To be fair and just, I will say that the service in the restaurant was very good. The food was good and the restaurant staff were polite and helpful.
First night - We were given a room with no working shower or hot water. Six hours later, no new room was available.
Second night - Moved to another room with problems
It seems the hotel staff were not happy that I was complaining about the problems we were facing. The reception staff were rude and unhelpful.
At 9.30 pm at night a hotel staff knocked on our door whilst my children were in bed and trying to sleep. They brought a dirty towel from the previous room with a bill claiming we damaged the towel and had to pay for it. The towel was black with rust stains, which we later discovered were due to a leak under the sink, and they were trying to blame us for it.
We then received phone calls from the reception staff telling us we had to settle the bill for the towel immediately.
When I refused, the fire alarm was set off on our floor.
When I called a number provided previously for the manager, the man who answered started to verbally abuse me.
At this point I felt very threatened and feared for my family's safety. I was too scared to fall asleep not knowing what they may do.
Other issues included:
The front door latch was missing.
The toilet shower pipe was broken.
The bathroom door was difficult to close due to water damage and the door could not be locked.
The lock for a large window was broken.
The window did not lock and could be pushed open easily. We were on the 9th floor and had 4 young children aged between 4-10. This was a major safety hazard.
I have video evidence for all of the above. I have included picture as Booking.com does not allow videos to be uploaded.
I finally was able to get a number for the hotel manager and detailed all the issues we faced via WhatsApp. His solution was to send us a box of water as compensation.
I requested a full refund and his was response was to offer a 20% discount of our next stay. Why would he think I would ever be coming back to his hotel is beyond me.
5.0
العاملون بالفندق جيدون
.
10.0
Everything
Nothing
6.0
Location is very good and there is shuttle bus to HARAM
facility is okay
Good value to money
7.0
clean room, comfortable and good shuttle service to the mosque. The day staff are good. Helped out and a pleasant staff over all
The location it is on top of a hill I just looked at google maps and thought i could walk it but this is really far, also very difficult to find first time round.
8.0
.
.
9.0
Shuttle, room
They didnt clean ur room frequently
3.0
It was an okay room with shuttle service to haram
Bedsheets not clean, hot water turns cold in 3 min. Breakfast was a disaster, floor was not vacuumed
8.0
the property was very clean, value for money
the breakfast could be better
8.0
Location & shuttle service
Reception, not paying attention for customer requests.
9.0
The staff was very nice especially the man in the reception. His name was MOHAMMAD Simsim. If you are lucky to meet him at the reception then your going to have a pleasant stay.
I didn't like the arrival day. They gave us the wrong room. I told the receptionit was not my room. I booked a big room. They said its your room. Someone had the same first name as me and I told the reception my full name but They only saw my first name and thought it was my room. I was lucky my payment didn't go through. for the next day they told me your pay ment hasn't gone through. Then hey checked my booking and then they said this is not your room. At the end I got my room by the help of MOHAMMAD Simsim.
There is some more things I didn't like but because of MOHAMMAD Simsim I'm ignoring those things. Thank you Mr Simsim.
10.0
nice
car parking
8.3
Clean
TV
1.0
Free parking
Washroom was not working,
Less staff, only 2 buses
4.0
Nothing Much, Staff was very rude specifically the lady at reception 😒
The way they treated, no water inside room, no housekeeping, no Internet, no dental kit.
1.0
It's near the Haram which was only a good point.
No one came to collect garbage
Just 1 roll of tissue for 3 days
No cleaning of room
Lifts were not clean
6.0
Checkin
Room and path room cleanless
Waiting elevator
Room sheets cleanless
Lack of tissue
FAQs
How much does this hotel cost compared to others in Mecca?
The average price for a rental in Mecca is £31 per night. This rental is £37 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Batoul Ajyad Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Batoul Ajyad Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Batoul Ajyad Hotel?
We found 8 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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