The Clouds Apartment
3.9
Good(52 Reviews)Apartment hotel in Hong Kong
1 king bed
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this apartment hotel
Offering a garden and sea view, The Clouds Apartment is located in Shenzhen, 12 km from He Xiangning Art Museum and 13 km from Happy Valley Theme Park Shenzhen.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Hong Kong
Available Rooms
One-Bedroom Apartment
1 King • 914 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Two-Bedroom Apartment
1 Double • 1 Queen • 1184 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Studio with Sea View
1 Queen • 968 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Two-Bedroom Apartment
1 Double • 1 Queen • 1184 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Superior Double Room
1 Queen • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
3.9
Good(52 Reviews)100% verified reviews
3.9
nice neighbourhood, Just by the metro station Shuiwan exit D. Solid breakfast. Helpful stuff. Washing machine and powder.
--
3.9
Прекрасное расположение отеля в спокойном зеленом районе города. Метро в двух шагах от отеля, что обеспечило удобное передвижение по городу. Приветливый и отзывчивый персонал, чистота в номере. Отдыхали семьей. Остались очень довольны!
нет такого
3.9
Nice price for this kind of room’s quality
3.9
Everything
Nothing
3.9
Their atmosphere is quite different with others. It will let you relax easily as going into the room. They also provide the laundry room to clean the clothes. I like that service.
Actually I think the selection on the buffet could think about more or other kinds of food. It could attract more guys booking the hotel soon.
3.9
Great location near Seaworld (10min walk), i was on floor 37 and the view was amazing over Shenzhen and to Hong Kong from my apartment. Staff were friendly and helpful, cleaning ladies were really nice and efficient, aircon was cold, heated floor in bathroom, washing machine and dishwasher as well. Overall will stay in this location again. Good food options downstairs along with a good coffee shop.
3.9
The property smells of smoke, even in non-smoking rooms.
staff cannot control smoking
3.9
nothing not to like. location great amazing views. superb room, spotless and quality furnishings. up there with best apartments the stayed anywhere
nothing
3.9
Only the location was liked.
Hotel did not have Bookings.com notification of my confirmed booking. Could not check-in. Reception told me to ‘go away, we can’t help you’ and that I must contact Bookings.com to find out what went wrong. Only when I refused and threatened to phone the police did they continue investigating. At check-out after 4 nights they had still not received bookings.com confirmation of booking. Kitchen is not fully equipped even after asking for items. Sink leaks on floor. Bedroom aircon faulty. Electrical fault at bedroom window. Cleaning service is poor as they only empty dustbins & replace towels. They don’t change linen or even wash items in the kitchen sink. Breakfast which I paid for in my rate in the building next door is far below standard and caters 98% to Asian tastes.
3.9
If you are considering staying in Nanshan area, the Clouds Apartment is excellent choice for accommodation as it's next to Shuiwan Metro Station, and it is a walking distance from Sea World area with shops and restaurants. The apartment is pretty spacious with open-plan kitchen and living space, bedroom and walk-in wardrobe for storage area. It offers all amenities for a comfortable stay such as AC, wifi, kettle, fridge and washing machine. Highly recommend if you are looking for self-service luxury apart-stay. The staff is very helpful and polite.
Difficult to point out negative sides - perhaps the only minus is the lack of utensils and any cookware in the kitchen. I read that you have to request these from the reception additionally.
3.9
The room
Poor in-room Internet connection, terrible artificial aroma in the lobby!
3.9
The positives- only a few. Room view is excellent, size is good, and the bed was the softest bed I have experienced in China. Breakfast was somewhat limited, but being able to pick the quantity of items was a nice touch.
Where to start? First, the location is nowhere near where the actual map is. Would be better to highlight the Shuiwan metro stop as being next door. The room, whilst spacious, comes equipped with nothing in terms of plates, cutlery etc. The staff, on a whole, speak little English and appear arrogant at best. They have conflicting information regarding the availability of services (paid or not) and despite still advertising access to the gym and pool, this is no longer the case. As this was one of the reasons we chose this property we were beyond disappointed.The Guest Relations Officer, Freda, and her manager Nelson, both fall well short in their roles. An email directed to them on the second day of our stay has still not been responded to some 6 days later. You will need to check your finance charges carefully, as they continue to submit charges despite evidence of these charges already being completed. The receipt you get at the end in printed in Chinese and an English receipt that was asked for was not supplied. As someone who has travelled extensively in China, this whole process was astonishingly poor. Do yourself a favour and book somewhere else.
FAQs
How much does this apartment hotel cost compared to others in Hong Kong?
The average price for a rental in Hong Kong is £31 per night. This rental is £51 above the average.
Is parking included with this apartment hotel?
Yes, parking is listed as an amenity at The Clouds Apartment. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
Yes, a swimming pool is available for use at The Clouds Apartment. Enjoy the water!
Is The Clouds Apartment pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Clouds Apartment?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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