First of all we’d like to say that the property was fabulous - smart, well equipped & quiet (thanks to excellent glazing) despite the running water from the fabulous adjacent spring. We encountered an issue with payment - the only option was bank transfer to a bank account in Germany & our UK bank required more details than were provided on the invoice (sort code was needed). It also transpired that bed linen & towels were extra (not sure if this was highlighted in the property description). All was eventually resolved. Check in was straightforward. The location is stunning. Pedestrian access from the property to the town of Orta San Giulio is along a road with no footpath. On arrival we discovered that there was no WiFi available in our accommodation or in the apartments in the main building. We contacted the management company by email & received a prompt response early the next morning. Following a couple of email exchanges & a fortunate meeting with one of the residents of the main building, who was able to give us access, we managed to switch the WiFi on for all the apartments. Once switched on, the signal was very weak & insecure. We had a further issue that we had to report, again receiving a swift response but no positive action. If the weather had been favourable for us, we would have liked to use the shared barbecue facility as described in the online listing. It was approximately 30cm diameter & on its last legs. Washing machine was a bonus. Lovely place.

Bungalow, großzügig ausgebaut. Gute Ausstattung. Direkt am See, Seezugang. Kontakt zur Vermietung einfach und unkompliziert. Direkt an das Haus kann nicht gefahren werden. Für Menschen, die keine Treppen laufen können nicht geeignet.