Shangri-La Mactan, Cebu
4.3
Excellent(1,736 Reviews)Resort in Lapu-Lapu City
5-Star Resort
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this resort
Shangri-La's Mactan Resort offers a luxurious beach escape with an outdoor pool and both free in-room Wi-Fi and wired internet. Aside from 9 dining options, it also houses CHI - one of the largest spas in Asia.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Lapu-Lapu City
Available Rooms
1 King • 387 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 387 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 387 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 387 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 775 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.3
Excellent(1,736 Reviews)100% verified reviews
4.3
Everything! Exceptional breakfast buffet and great facilities.
They have big and very clean rooms. Accommodating staff and a lot of activities to do. Highly recommended but hopefully they do offer more discounts since it is a bit expensive afterall.
We stayed beside a facility room so the noise was a bit distracting especially at night/early morning but overal we were still able to relax and enjoy our stay.
4.3
Everything was perfect
4.3
This resort is huge. There are multiple restaurants & food options, 2 large pools with lifeguards, a large & well equipped gym to keep fit while on holidays, jungle gym room for younger children, a huge games arcade for the older kids, a separate wellness & spa facility, mini golf, archery, a par3 golf course, a large sandy beach area with loads of fish to see while snorkelling & swimming, jet ski hire & lots of other activities available for both young & old.
The buffet breakfasts & dinners are next level! You won't go hungry here.
Rooms are clean. Staff are super friendly & helpful. The grounds throughout the resort are beautiful & well maintained.
Nightly live music was a real treat.
It didn't affect our stay, or put me off re-booking but perhaps it's time to upgrade the hallway carpet in the Main Wing. It's looking a bit worn out & dated.
4.3
SPA and the Overall Facilities
way too expensive
4.3
Great view and size of the room. Amazing hospitality!
1. Black markings on the bed sheets.
2. Overcrowded, at times need to line up and wait.
4.3
Very nice
Staff are Friendly,Helpful,very accomodating.
The place is very clean it's worth it to stay,
Ambiance is very relaxing and I would like to recommend this place 100%
It's worth it the price..
Nothing
4.3
Shangrila Mactan is always the place to be. Everything is wonderful. Staff are all nice we were greeted with welcome drinks. The room has a lot of amenities and the bed is amazingly firm as always. The pools and beach access are great. The breakfast buffet could be a warzone but it is a wide variety. Will always come back here.
1. Our rates was $300 per night including taxes. We reserved Ocean View rooms but we got rooms with no good ocean view.
2. We dont like how I asked for earlier check-in but we were replied that rooms arent ready. So we got in at 4pm.
3. Late check out of 1pm isnt allowed. So not really happy with paying $300 a night for less than 24 hrs stay. Tsk tsk.
4. The room has an old musty smell. They should correct this.
5. The restaurants are all full and the earliest time to eat with an available table is 8:30pm. So we had to walk outside to eat at outside restaurants which turned out great because there was a cute French Restaurant and we loved it.
4.3
景色宜人 服务人员都面带笑容。
设备稍微有点陈旧
4.3
Everything fr the garden , view etc
just upgrade all the rooms for our comeback😊
4.3
Location and view
Room is too small
4.3
飯店設施豐富,腹地廣大,服務也很細心,非常完美
都很滿意
4.3
The grounds of the property is excellent. The rooms are comfortable but outdated.
The bathroom is outdated.
4.3
Rj is one of the waiter in the buffet. He exceeded my expectations. He went above and beyond on his service, he was very polite and always smiling, very friendly person, it made our stay more enjoyable because of him. But everybody else was very professional and very helpful. I will definitely go back with the family. Thank you
One thing that I didn’t like, is there is nothing outside the hotel. Like little market and shop. But that could just be me.
4.3
We had a great 2 night stay here on our way to the islands. The staff are incredible. The hotel facilitates are excellent. The rooms in the ocean wing seem a little dated, and could use some modernisation, that said they have been very well maintained and we’re very clean.
We will return here in a couple of weeks.
The child in us wanted to use the water slide, but the sign said it was for kids only. 🙁
4.3
Beautiful setting well maintained. Good food. Lounge was fine.
Low quality wines in the lounge
4.3
Location
Nothing
4.3
The staff are friendly and there is lots of different activities.
Cleanliness is not good. The room has stains on the walls, towels are old and there is lots of dust and dirt in the spotlights in the room. I complained about this and they said they unfortunately often receive feedback on the lack of cleanliness.
They didn’t serve service water at the restaurants.
4.3
the amenities and food
expensive
4.3
the place itself is a City!
4days 3nights trip - we didnt get out of the hotel at all as there are just so much things that can be done at the hotel itself.
from the beach, to the pool, to the exclusive lounge to the entertainment area —— you just have it all inside the hotel.
also, pls avail the dinner buffet at least once on your stay as it is worth it….
the staff are ALL polite and friendly.
the areas are clean and accessible.
they just simply have it all—- just too much of good things at this place sooooo Boracay Shangri-La wait for us!!!!
very minor-toilet bowl flush was not working well but our bad coz we just dont want to be disturbed so we didnt complain it
4.3
The place itself because it is well maintained and the people working with the company are almost all warm and caring with their guests.
They somewhat missed that we
were there to celebrate my birthday.
4.3
Beach, tidy and some very good staff
Dated, some not so attentive staff and overall price vs quality
4.3
the property has good facilities
extremely dated , old fashioned and over priced
4.3
booked 7 rooms for a wedding banquet and ambiance and location was perfect.
nothing that I could think of.
4.3
the staff is fantastic and the grounds are beautiful
the room feels quite old and overpriced for the money. we chose to stay in the ocean wing, yet the rooms felt their age. felt like we were walking into 1988
4.3
Amazing, beautiful and lush. Beach is fantastic.
Nothing
4.3
enjoyed the amenities
those staying beside our room were noisy, I could hear them as I was trying to sleep which was annoying
4.3
The beach was great with a lot of fish even pretty close to the beach. At just a little over a meter deep right behind the big rock in front of Breeze, I think I saw about 10 kinds of fish in less than 10 minutes.
The sand was good too, not too coarse, maybe not powder soft like flour but fine enough for kids to play with and walk pleasantly barefoot.
My kids (11 and less mature and 5) loved the pools. Teens/tweens and above might not have as much fun if they prefer waterparks as the slides are for younger kids.
King bed is huge. Two double? sized beds are put together with one mattress covering. A complimentary extra bed was also available but we didn’t need it.
The greenery/landscape was beautiful.
All the hotel staff were great. Service was excellent.
There’s not a lot of choices when it comes to food if you want to eat indoors away from the heat. There are only two indoor restaurants with air-conditioning; the buffet and a chinese restaurant, which was a problem for us when we were not in swimwear playing in the pools/beach.
The air conditioner in our room gave off a moldy smell. I’m sure they would have switched us to another room if I had asked but I was already exhausted from two grouchy kids by the time we got our room keys which brings me to the next subject.
FAQs
How much does this resort cost compared to others in Lapu-Lapu City?
The average price for a rental in Lapu-Lapu City is £31 per night. This rental is £14 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Shangri-La Mactan, Cebu. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Shangri-La Mactan, Cebu. Enjoy the water!
Is Shangri-La Mactan, Cebu pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Shangri-La Mactan, Cebu?
We found 14 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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