Adequate room that exceeded my prior expectations. Very good check in process and was impressed with all staff members e encountered. Convenient location for our needs.

shower in room lacked a bit of power - but still functional

Location, staff, breakfast

Difficult first 2 people to sit comfortably in the room (only one chair). Mattress protector needs replacing.

When check in we met a very fat woman,we forgot her name,she was Very rude and disrespectful service,

Comfy beds

Room was very small - we were expecting a family room for 3 people, but it was just a standard room with an extra bed squeezed in, so it was very cramped. There was no real reception desk, which made it look like a hostel, and the lobby was quite small, so people kept walking into each other. Very confusing and unwelcoming.

The location was ideal in that it was so near the station, easy to find, not far to walk after a long train journey. Had a great view from the 5th floor. The bed was comfortable. There was plenty of hot water. The temperature in the room could be regulated.

Nothing really.

Very nice welcome and friendly check-in. Great room. Very comfortable and clean. Very pleasant breakfast room - plenty of space and unfussy. Great food and good choice. Discreet but friendly staff available.

A couple more coat hangers would have been great as there were only two in the room. But definitely not a showstopper for me.

Casi todo

Nada

the people and the food breakfast

no phone

Really impressed with the check in and check out system

Very clean for the room. Very spacious. Very convenient location

No shampoo conditioner

The bathroom was quite "cozy" but functional and I didn't miss anything. At least two pubs around the corner as an alternative to sleeping pills (not that you'd need them:-)

Room is fine for a city stay in Cambridge - very close to the railway station (wife went home by train - better than enduring the drive back to London!)

Nothing not to like - rooms are not large but modern and well thought out -- we have stayed before and will stay again

Excellent location and facilities

Nice comfy bed. Right next to the train station. Rich breakfast. Delicious pizzas at night. Vibrant. Nice wide windows for light to come in.

There was no toilet brush for the toilet.

Location was great Clean and tidy room High room so bit of a view Great shower

Few electrical issues and only one lift working so we had to use stairs to the 5th floor. The room electrics faulted so we couldn't unpack. The response from the desk staff was non surprised. The bed was very soft and not good for my back so I had to sleep on the floor.

Best breakfast I have ever had.such good choice and value.

My stay in hotel was short but the service was great. Everyone was very helpful. I stayed with my little dogl. Room was clean, very quiet and and relaxing. Great stay. Definitely I will recommend.

good location

Location. Clean room. Good breakfast. Well trained and friendly staff.

Aircon could be better.

Spacious room quiet good location

location

Room small but very well designed so felt cosy. Comfortable bed. Nice breakfast with view over the station square.

No iron in room. Only one staff member at breakfast so I wasn’t welcomed at breakfast and just had to get on with it.