Hôtel Europe and Spa
3.1
Average(1,693 Reviews)Hotel in Reims
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hôtel Europe and Spa is located in Reims near the commercial centre and just a 5-minute walk to the Palais du Tau. A spa is also available to guests upon prior reservation, with an extra cost.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
TV
Wheelchair accessible
Family friendly
Map of Reims
Available Rooms
1 Double • 182 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 182 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 182 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Beds not specified • 215 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Beds not specified • 215 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
Reviews
3.1
Average(1,693 Reviews)100% verified reviews
3.1
Locatie
Niet juiste kamer bij aankomst (bed tekort) vlug andere kamer waar er overal spinnenwebben hingen, lang geleden dat er gepoetst was
3.1
Die Lage hat mir sehr gut gefallen
Das Zimmer ist schon ziemlich verbraucht
3.1
Always prefer a washbasin in the WC
3.1
Clean, good breakfast, great location
3.1
good location
great staff!
quite old and tatty inside. we had to change rooms as toilet broken
not good value compared to an ibis budget but then we thought we would be in the city and see the cathedral, which is magnificent. also had to pay 16 euro to park car on top of hotel price. this web site said hotel had parking
3.1
Bed was good, the entire room was clean
the door between the room and the bathroom made a lot of noise, it woke my friend at night.
3.1
location and price
Can hear everything through walls a creaky floor boards. very difficult to sleep. even when person above us walked to use the bathroom it would wake us up
3.1
The receptionists were neither attentive nor understanding. A hotel should be a place of comfort and tranquility and not an environment of rude speaking receptionists. I expect high customer service communicating in a diplomatic way.
3.1
the staff
not clean and we had an attic room that was unattended
3.1
From the outside it looks perfect there is good parking and the location is fantastic.
The room was shabby and very tired. There was a big gap at the top of our door and the lock didmot feel secure we were offered another room but it was the same. Such a shame as the location is fabulous and the front desk area very smart.
3.1
Location and Parking
On Booking.com the room was advertised as having minibar and a kettle. They had none.
We stayed two nights, but the room was not cleaned and the towels were not changed.
3.1
location and secure safety for my motorcycle
better shower and as I arrived dripping wet, it would have been nice to have a mop to dry the floor of my room
3.1
location was great
not easy to find way around. very dated and needed refurbishment
3.1
The hotel location was close to everything we wanted to do. The hotel front desk and the breakfast staff were great, willing to help and very friendly.
Room carpet was not as clean as it expected. The hallway room entrance had a very nasty spot, it looked like a dog poop.
The room door frame lock made us feel like somebody broke into the room and poorly repaired, we felt very insecure.
Breakfast hot buns were nice and hot on the outside and cold/frozen in the inside.
3.1
Easy to find, my second stay at this hotel, like the secure parking at rear for my motorcycle.
Pleasant staff throughout my stay.
Slept well, through the night.
Easy check out.
Breakfast wasn't the best tbh, with runny scrambled egg & greasy fatty bacon.
Pastries were fine & warm thanks.
3.1
Nice room, excellent shower.
strange corridors
3.1
Central location.
The hotel is very tired and dirty. In my room my bin hadn't been emptied and there were tissues, albeit clean, under the pillow. Thr bathroom has seen better days and the carpet is disgusting. The whole place needs a serious seeing to.
3.1
excellent location very close to centre.
very tired looking room in need of renovation, air conditioning was not working.
3.1
The hotel is located in a very central position and the night staff went the extra mile to find bedding for the cot other staff had left without.
The hotel is nothing like the pictures. It is very old, dusty and damaged a bit everywhere. Just in the room, the carpets were completely worn out and discoloured, the curtains ripped/with holes, the lamps had thick dust on them, there was hair in the bath tub and limescale, 2 of the towels seemed already used, there were bug scuffs on the doors, wardrobes, handles and the bathroom door did not shut. There were very dim/low voltage lights throughout.
The cot they had placed in the bedroom did not have bedding, as we arrived at about 11 pm, the night staff did their best to find some bedding but eventually arrived with a duvet for us to use instead. She was incredibly helpful although mortified about the situation.
By mistake, we went into another part of the building were the rooms, doors and corridors were even older, and there were holes in the ceiling. We could hear people using their bathroom while waiting for the lift. Were our room was, the building was better. Read the hotels reviews on Google for more info.
3.1
Secure car park
Air con not effective
3.1
The location was excellent. The staff were really helpful and very good. Bed was comfortable. Breakfast was ok , but quite expensive for what you get.13euro per person.
The hotel and rooms need a good upgrade. Shabby decor and carpets. No kettle in room.
3.1
Great responsive service from staff, really helpful arranging rooms that were close. Always helpful and charming.
The building was being refurbished and was clearly in need of this. I look forward to seeing it when its done. Another negative is the use of a plastic sheet under the bottom sheet. These are DREADFUL for guests. As well as making you wake up in the middle of the night wet with sweat, they carry the implication that guests can't be trusted with a good mattress. Other Kyriad Hotels don't have it. Please stop using them.
3.1
Hotel is a great location to visit the city.
Friendly staff, clean, safe and quiet.
3.1
Very tired and quite dirty and Shabby rooms. Needs some serious investment on this hotel. I know it’s cheap but cleanliness is free. Location is probably the only plus I can give it sorry, oh and the staff, who were very friendly
See above.
3.1
Lot of noise from the parking while sleeping with windows open(no airco)
3.1
Quality of pillows and bed
FAQs
How much does this hotel cost compared to others in Reims?
The average price for a rental in Reims is £73 per night. This rental is £1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hôtel Europe and Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hôtel Europe and Spa pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hôtel Europe and Spa?
We found 7 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and tv.
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