Jen Hong Kong by Shangri-La
Hotel in Hong Kong
4-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Offering commanding views of Victoria Harbour from its location on Hong Kong Island, JEN Hong Kong by Shangri-La provides elegant accommodation with free Wi-Fi and convenient location only steps away from HKU MTR Station.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of Hong Kong
Available Rooms
Club Suite
1 Queen • 462 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Club Twin Room with Harbor View
2 Single • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Twin Room with City View
2 Single • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Twin Room with Harbor View
2 Single • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Club Queen Room with Harbor View
1 Double • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
4.5
Très bonne localisation, bien isolé, accès pmr, très propre et accueillant
Tout était ok
4.5
Posizione, organizzazione degli spazi, servizi, serzi accessori interni all' albergo (Malacca cafè e piscina)
Il nostro concierge Jason
Nulla
4.0
Friendly, functional, pool on roof
Bar area, restaurant (didn't use), good location for connections (right by HKU underground station) but nothing much around the immediate vicinity in terms of doing anything
4.0
Gute Lage, keine 100 Meter zur MRT und schöner Pool.
4.0
Super Lage sehr central
Sehr in die Jahre gekommen und im Zimmer die Sauberkeit war nicht so gut leider.
0.5
非常無語,極度氣氣憤,前臺某‘小姐‘的態度令人感到極其痛心。再也不會選擇香格里拉集團!雖然我是會員。已經delete它的app!
老實講,疫情
2年半後第一次回到自己的家-香港,竟然碰到這種服務,不知道應該寫甚麼,唉😞
4.5
位置方便,距離地鐵站出口僅兩分鐘,房間內整潔舒適、隔音也挺好,前台的Jason服務好、人很客氣,下次會優先考慮入住!
無。
5.0
The team
Nothing
2.5
Near MTR station and good location
Small space in the room
4.5
Location.
I booked through a third party. I was not expecting the room to be like this. I used to work for Shang at the Academy in Zhuhai. This time I tot I could get a room with the glass panel washroom. Oh please check 1402. The shower cannot sit on the handle becos the hose is rubber. Tend to sway to the side. Also don’t have this habit of using paper after baking choc cake. Would prefer a spray hose. Also can help housekeeping a bit by tiding up after baking session. Hahaha
Anyway I had a very enjoyable stay. Thanks
4.0
Clean and generally quiet.
Pool on roof gave option for daily swim and lifeguards very attentive and professional.
Very loud party/ group next door to one of our rooms and kept husband awake late for two nights until 1am.
3.5
Pillow too soft for me
Bathroom equipment a bit old
5.0
Location is fantastic. Great facilities with pool and gym.
3.5
Strategic location with few MRT entrances nearby the hotel
It’s bit old I would say
4.5
I love the location as it is right opposite to HKU MTR Station.
Other than the clogging of the shower drainage which the staff managed to do on the second day, else all is good.
4.0
Jason checked me in. He was outstanding in terms of efficiency, friendliness and helpfulness.
Cafe Mallorca menu is limited and I didn’t really like the quality or taste of the food. The restaurant was very busy and I had to keep asking / reminding the employees that I needed to order, had to remind them I’d ordered a drink but hadn’t reviewed it, chased the bill several times etc.
4.5
Clean, good value for money, comfy and great service.
No complaints based on the price we paid
4.0
Location is close to MTR Station with lots of dining options nearby. One of the value for money hotels on HK Island.
Hotel could step up pest control especially during summer.
4.0
location. clean.
nil
5.0
Amazing location.
3.0
The very sweet and attentive staff made all the difference. The hotel is located less than a minute’s walk from the HKU MTR station and a skip and a hop away from the tram stop. There is no shortage of restaurants, coffee shops, and supermarkets in the immediate vicinity.
The rooms are really clean but really tiny. You can’t fit more than 4 or 5 shirts in the comically narrow closet, and there’s nowhere really to put away your suitcases, so you’ll have a fun little obstacle course in the front of the room to traverse everyday. The biggest let down was the breakfast- the restaurant it’s served in has an office building canteen feel to it and the spread isn’t worth the up charge at all. The coffee served is from a Nescafé machine that would be more at home in an office reception.
4.0
Good spread, although the menu was almost the same everyday. But the taste and variety was good value.
Include more types of coffee.
3.5
* There’s free coffee, juice and sodas on the top floor where the pool is. I mean, it’s not free - it’s for their business members - but most of the time it’s un-manned so you could score yourselves some free drinks.
* It’s located next door to a McDonalds and a 7/11 which is great. There are also a few nice local hills-in-the-wall food joints.
* The HKU station is also super conveniently located next door which makes MRT travel super easy
* I requested a queen-sized bed but instead was given two twin beds which were small. I almost fell off one of them during the night.
* The room was small and dated - definitely not worth the price you’re paying - but that’s normal in Hong Kong I’m told. I still think there are better options closer to Central Station especially for that price.
* The elevators are weirdly spaced out. Pay attention to them because it’s difficult to know when the elevators have arrived. If you don’t pay attention you’ll miss the elevators.
* There’s no complimentary shuttle to the station like the website says there would be.
5.0
Brilliant location 2mn away from HKU MTR so easy to get around
The room - size and facilities
The swimming pool, lovely area around the pool very friendly and helpful pool attendants
Very good and reasonably prixedbfood in the Macala cafe
The staff very friendly and helpful.
We had a great stay there, can recommend
4.5
I had a particular reason for wanting to stay in that area of Hong Kong, so for me the location was perfect. But, even if you did not require that specific location, it is only three stops on the MTR from Central, and there are plenty of buses, and also the tram nearby. A Harbour view gets you a view of the Western half of the Harbour (so you won't see the ICC or the Peninsula), but it is still a very beautiful view. The rooms are well designed and well maintained. The Club rooms are particularly good value, as they are on the higher floors with better views, and have breakfast, and evening drinks and snacks included. The JEN is very good value for Hong Kong. The staff are genuinely willing and helpful.
There is nothing to dislike about the JEN. I have also stayed at the Courtyard by Marriott nearby, which has similar qualities. But I think the JEN has the edge on value.
FAQs
How much does this hotel cost compared to others in Hong Kong?
The average price for a rental in Hong Kong is £47 per night. This rental is £12 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Jen Hong Kong by Shangri-La. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Jen Hong Kong by Shangri-La. Enjoy the water!
Is Jen Hong Kong by Shangri-La pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Jen Hong Kong by Shangri-La?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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