Almaty Grand Erbil Hotel

Photo of the whole room
Toilet
Bathroom
Seating area
Living room

Hotel in Almaty

4-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel

Situated in Almaty, Almaty Grand Erbil Hotel features a spa and wellness centre with a sauna, hammam and indoor pool. Free WiFi and free private parking are available on site.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly

Map of Almaty

Available Rooms

1 Queen • 215 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

1 King • 376 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing

1 Queen • 269 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

2 Double • 290 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

1 Queen • 322 ft²

Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
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Reviews

100% verified reviews
3.0
Apr 2024
Don't go by the pictures
Terrible service, unclean and they kept the room so hot I couldn't breathe. They did not bother to even check if the temperature was high or not. The thermostat was not working. Terrible experience and I would never stay here again.
3.0
Jul 2023
Disappointed, frustrated, angry, sad
The room had kettle to boil water and 2 bottles to drink water.
Basically the pictures you see above look nice, but once you go there the AC doesn't work properly. And it's not like what I saw in pictures. The staff made me feel so bad, for a moment i thought that I came all the way from dubai to work for them. And since its not my country obviously I didn't wanna say anything and there's a language barrier. I went during summer and AC is much needed during day time which lasts until 8pm. I had to take my bags which weighs 25kg and 10kgs from 5th floor to 6th floor, coz there's not lift. I was with family, my 18 month old baby and ulny wife. Don't go there unless u want to be treated bad. Really sad.
3.0
Jul 2023
Very good
The 6th floor rooms have a beautiful view
The breakfast was very disappointing
3.0
May 2023
Suitable for night owel
The room is nice and the breakfast is delightful
The restaurant is loader than any nightclub I ever encountered The noise is unbelievable. I couldn't sleep all night
3.0
Mar 2023
Pleasant
Only sauna and hamam
Rooms
3.0
Feb 2023
Exceptional
Customer service is amazing. Warm and comfortable. Morning breakfast is excellent and delicious.
Cleaning the rooms is not good. It is not done daily. Also, Towels and bed sheets not changing for weeks. Soup, and toilet not Don. WiFI always disconnect. Really disappointing.
3.0
Dec 2022
Breakfast service could have been better
The breakfast wasn't appropriately served, it got over and the refill didn't happen for most of the dishes. Also, the cutlery was scantily available. Every time and again we had to ask the staff for glasses, spoon and plates
3.0
Sep 2022
Disappointed 😔
I was expected hight knowledge of English perhaps I could understand a little bit of Russian still the staff were not helpful. I was disappointed with the breakfast which was included in the room I wasn’t able to have the breakfast I went down to the reception around 10:30 Am and they said they would help me to get the breakfast but when I went to the restaurant they said it’s closed already. So I decided to take my own paid breakfast i make a order of Turkish breakfast and the staff brought me the plate with eggs some veggies and the coffee and they didn’t brought the bread I was waiting for almost 20 minute until I asked them again for the bread and when I asked the staff she said to use Russian she can’t understand English . In the room they have kitchenette facilities I found tea coffee and water but wasn’t able to find the kettle until I asked the receptionist to find one for me very strange keep the coffee tea and water in the room if there is no kettle .

FAQs

How much does this hotel cost compared to others in Almaty?

The average price for a rental in Almaty is £31 per night. This rental is £47 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Almaty Grand Erbil Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Almaty Grand Erbil Hotel. Enjoy the water!

Is Almaty Grand Erbil Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Almaty Grand Erbil Hotel?

We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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