beds were very comfortable

I think that housekeeping staff should wait to get their breakfast until guests are finished. we watched the housekeeping staff get their breakfast while guest were getting theirs one guest had to wait for coffee due to staff filled their coffee. I don’t mind if they eat but they should wait until paying guests are finished eating. just stayed at another Holiday Inn and did not have this issue.

very clean and new- comfy beds, spacious room, breakfast with eggs and sausage.

It was beautiful and so clean. Staff was friendly

Loved that the location is both dog and cat friendly. No need to smuggle a cat in as a small dog with a weird cough. The room layout was very spacious and well lit. Toddler thought it was the perfect "dancing stage". Apologies to anyone below us. There were several levels of light adjustments that made moving around easier when everyone was still sleeping. Lots of spacious parking and a well lit parking lot.

The bathroom could use a bar designated for handsoap. There was lotion and a deodorant bar, but washing hands required getting some shower gel from the shower/tub. The curb didn't have many ramps, making luggage and trolly moving a bit of a hassle. Also a surprising lack of mats at the other exterior leading doors. The tiled floor looks modernly fancy, but become super slick when it's raining. The senior dog companion had difficulty keeping balance and traction until she hit carpet.

Good breakfast Always love their mattresses and linens Wonderful showers with excellent hot water, water pressure and nice grohe faucets Like the roomy and well lit stand up shower rather than the usual tub/shower combos

Our reservation thru booking.com was not there. No one could find it and we had to call booking.com. While standing at the front desk. They had to cancel the reservation and refund my credit card (hopefully) and the hotel had to give us an entire new reservation. The hotel claimed this was a problem due to booking.com, but I have never had an issue with them before. Suspect it was actually a problem with the hotel software, but who knows? Ashley, at the desk, did a great job of helping us resolve the situation!

so nice

slight moldy smell

There were dog treats in a little jar at the front desk! My pug was very happy about that. Also, I love the Watkins shower gel & hair products in the bathroom. The breakfast was delicious

very clean

Loved the colors and decor!

Nothing

close to freeway

pet friendly