The Terrace by Ladder Mgd by Citrine
Hotel in Thiruvananthapuram
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
About this hotel
Situated in Trivandrum, 1.6 km from Sree Padmanabhaswamy Temple, The Terrace by Ladder Mgd by Citrine features accommodation with a fitness centre, free private parking, a terrace and a restaurant. This 4-star hotel offers a tour desk.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Thiruvananthapuram
Available Rooms
1 Double • 172 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Double • 150 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 269 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
8.0 / 10.0
It is a small, clean hotel in a quiet area but close to city centre. Recommended for short stays.
Nothing to report.
10.0 / 10.0
The hotel was in a good location, close to the major spots like Padmanabhaswamy temple and the local markets. Our room was clean and comfortable. Locks on the doors were sturdy which kept us feeling secured during the stay as we were two female travellers. We opted to eat at the Easter buffet in the restaurant below and it was the best Kerala meal we've had in our whole trip. It was simply delightful!
The staff was very generous and sweet.
Overall it was a perfect stay and we will definitely stay in the same hotel everytime we visit. :)
5.0 / 10.0
Die Mitarbeiter:innen waren grundsätzlich freundlich.
Taxibestellungen waren trotz Zusicherung schwierig. Die Mitarbeiter:innen sprachen teilweise kein Englisch. Bestellungen, wie z.B. Kaffee, Tee zum Frühstück konnten schon mal dauern. Die Sauberkeit war nicht immer gegeben. Man hat sich zwar bemüht, das Ziel jedoch verfehlt.
9.0 / 10.0
it is a small “business” hotel with only 22 rooms and because of this there is a real sense of family with the staff.
8.0 / 10.0
The staff was very friendly and the breakfast was included. We asked also for Putu, which they made specially for us and in general the restaurant food was pretty good.
The rooms were nice and comfortable and provided all the basics.
We only issue we had was that the shower did not have real hot water in one of our rooms.
1.0 / 10.0
It was the worst ever experience
The rooms were super dirty and smelly. We reached and checked in the hotel late at night so there were no staff even to clean the room. The bathroom did not have toiletries and the dustbin was overflowing. The bedsheets were stained.
As soon as be booked the hotel room we were contacted constantly and asked to transfer the payment online even when the booking was made NO PREPAYMENT & PAY AT THE PROPERTY.
6.0 / 10.0
The staffs were really good.
The cleanliness was not so good. Lot of mosquitos in the room. Was difficult sleeping peacefully.
8.0 / 10.0
Staff was very cooperative
3.0 / 10.0
Staff support
Room atmo
8.0 / 10.0
We booked a suite for 3 adults and a baby.
An extra bed was requested and allotted.
It was spacious and comfortable.
The bathroom had a bad odour which was sorted on telling the staff
Wi-Fi wasn’t strong
10.0 / 10.0
Eligance, cleanliness, food
Staff should need to improve their English speaking and listening skills while talking to outside customers. Communication has become bit problem apart from that they are quite friendly and helpful.
5.0 / 10.0
Staffs quite flexible when we mentioned tat we are not taking bf the next mrn and offered bf the mrn we arrived. That's worthy of a praise.
No hot water fr the taps coz its broken. No proper maintenance to identify. Sheets kinda off colour and the bed springs were also broken.
5.0 / 10.0
nothing particularly stands out.
overall decor and ambience
10.0 / 10.0
Cleanliness, staff cooperation, security, breakfast
Slightly overpriced
5.0 / 10.0
Clean and nice rooms
Staff not understanding client concerns
7.0 / 10.0
liked the space, the staffs were good.
no hot water even after waiting for long time warm water. lots of noises in the corridor because of the cleaning in the next room which made us so disturbed. the menu was not available for the order.
4.0 / 10.0
Location is convenient. Room size was good.
Housekeeping was awful. Staff untrained in processes for cleaning room and toilet. Ventilation fan in toilet inadequately designed to remove stink. No room spray made available. Repeatedly had to followup for getting any service.
10.0 / 10.0
Staff
Service F&B
9.0 / 10.0
Super clean, value for money. Staff is helpful. 15 mins from the major temples of the city and has many food joints around the place. Accessibility wise, its really good.
8.0 / 10.0
spacious room
Limited amenities, pool was missing.
1.0 / 10.0
A nice property in a prime location but badly managed.
Hygiene: Used bed sheets and towels were provided in the room. Hair, and stains all over the bed sheet and duvet cover. Upon complaining they changed the bedsheets. Apart from two small Bisleri bottles, a glass bottle filled with water was also kept for consumption. Funnily the cork was used in an inverted way and the rubber cap had microbial growth around it.
The food was very bad. No taste at all. The breakfast at the restaurant was the ultimate experience. There was two hotel staff standing there on duty, they didn't even care to serve water! Most of the dishes were not edible. No live counters. All used plates were lying on the table. Not a single table was clean. Spoons and forks were used by someone and left there for the guest to use. Plates had dead flies on it. One of the staff in charge at the restaurant was stinking so much, I felt like running away from there. Ultimate disaster.
I do hope that the hotel management really put some effort to improve the situation. The hotel is located at a prime location.
10.0 / 10.0
it had good facilities and spacious rooms
nothing
FAQs
How much does this hotel cost compared to others in Thiruvananthapuram?
The average price for a rental in Thiruvananthapuram is £31 per night. This rental is £7 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Terrace by Ladder Mgd by Citrine. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Terrace by Ladder Mgd by Citrine pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Terrace by Ladder Mgd by Citrine?
We found 10 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and balcony or patio.
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