Brand New Apt in the Heart of Portofino
4.3
Excellent(92 Reviews)Apartment in Portofino
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
CIN: CITRA 010044-LT-0070
Situated in Portofino, 1.7 km from Paraggi Beach and 25 km from Casa Carbone, Brand New Apt in the Heart of Portofino offers air conditioning. The property has quiet street views and is 38 km from University of Genoa and 39 km from Aquarium of Genoa..
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Dishwasher
TV
Map of Portofino
Available Rooms
One-Bedroom Apartment
1 Sofa • 1 Double • 645 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.3
Excellent(92 Reviews)
100% verified reviews4.3
I sent an earlier message to b.com
Could not access property - call agent - he said to check email for info - my phone was dead and did not receive. It was after dark and you could not see anything- small doorway that looked like access to an attic - he gave me code 0521 for access - however I tried many times while in the phone, ended up breaking 4 nails trying to open - the business below also help by allowing me to charge my phone to call him - she also tried to open the L/B, however could not - it was so dark, the store clerk used her light on her phone to see - very upsetting - I have been traveling since 6:30 am and arrive @ 6:30pm - the agent was not helpful and did not allow access. I finally stopped the call and walked back to Santa Margherita to find a hotel. This was the worst experience I have had trying to rent a property - I want to be credited to my account in the full amount since I could not stay there - please contact me.
Nothing
4.3
La ubicación es buenísima
No me gustó que en la habitación habia un hueco
4.3
The location, right in the heart of Portofino. Very Close proximity to restaurants and nearby possibility of paid parking.
4.3
Large apartment with plenty of room to relax or enjoy the sounds of the main street of Portofino, while in the perfect location to explore
Nothing
4.3
excellent location
a bit expensive but it is ok if you want to leave a great atmosphere of being / staying at Portofino 🩵
4.3
very goood location.
4.3
The location was great, right in the center of Portofino. The apartment was quite large, with all the necessary amenities. The owner was very polite and friendly. I definitely recommend staying at this apartment.
4.3
Location was a great surprise, right in the center of the little town Portofino. Cafe, shops and restaurants right there. You DON'T need a car. (But if you have one, you have the parking garage right there (50 feet), you CAN'T park infront the appartment! You can observe the life out the windows. We will be back! 💖🍷
The steep steps getting into the appartment, just be very careful. I wouldn't have elderly people climb those.
4.3
Absolutely beautiful and perfect location in Portofino. Clean, decor was nice and everything was in great condition. W definitely say it’s for 2 adults and a child as it has a queen bed and a cot.
Main complaint is that listing said washer and dryer were included and they were not . Also note that it’s on 2nd floor and stairs are very steep. We were fortunate that our driver carried our luggage up .
4.3
location, clean, modern furniture
everything was perfect only the shower need to fixed
4.3
excellent location
bed was a little uncomfortable
4.3
Clean apartment that is located near to restaurants, some shops and the bay
We were sent a form to fill in which had a contract on the last section for us to sign for a one night stay. Contract was in Italian and we translated it and found that the amount to be paid on the contract was €40+ more than the amount we had already paid on booking.com. We didnt ended up signing the contract in the end (had to message the staff multiple times over two days to sort this out) but just beware to check the contract as I am not sure if we would have been made to pay the difference if we actually signed it.
After checking in online, we were sent the check in videos to find the key to the apartment. However, we were sent the wrong and outdated video and had to call them to ask where is the key to the apartment.
Apartment was advertised as having a washing machine but it did not come with one.
Apartment was advertised as being for four people but did not have proper pillows and duvets/blankets for the sofa bed outside. Pillows that were on the sofa were not clean and we stuffed them into the pillowcase provided before using them. We had to use the bedsheet as a blanket during the night.
Apartment had two airconditioners but one stopped working two hours after we checked in, and one stopped working the morning when we are checking out (we stayed for one night). I cant imagine if we stayed for longer and did not have a working airconditioner in the summer heat.
Apartment fee included a €90 cleaning charge but we were expected to 'leave the apartment as clean as possible', 'leave the apartment tidy' and to take the rubbish out before we left. The staff also said that any extra cleaning costs will be charged to us. We would have left the apartment in a clean state (dishes washed etc) anyway but to charge a €90 cleaning fee and expecting your guests to clean the apartment before leaving and even taking out the rubbish is too much.
4.3
It is in the heart of Portofino. Communication with owner was smooth, we have no problems to find it and open.
View on the street and building nearby. Very, very steep stairs.
4.3
The location was perfect. Very close to the car park, very close to the main place.
The apartment was very clean, with everything inside: towels, sponge, washing dishes product, dish washer tabs, bin bags, toilet paper.. Everything!
Very good customer service, very efficient and available at all time!
/
4.3
Extremely good central location. You are just few steps away from the shops, bars and restaurants.
Newly renovated, perfectly clean and well equipped apartment
AC in both, living and sleeping room
TV in both, living and sleeping room
Spacious and comfortable
There is no other way to get your bags to the apartment but carrying them over quite some number of stairs. Recommendation: rather take two smaller bags then one big and heavy bag
If the windows are open all the noise from the street is getting in the apartment. That includes early opening of the bar below and noise of arranging tables and chairs which e.g. woke me up every morning. However, I guess the one looking for centrally located accommodation accepts that risk.
Communication with owner or agency which rented the apartment was a bit strange. We never saw anybody. As soon as I booked the apartment, I was contacted by WhatsApp by guy called Paolo. All communication since then went over WhatsApp. Some questions, which I asked remained unanswered. E-mails, which I sent over booking.com were not answered. I got several e-mails from an agency. One was giving instructions for online check in. In attachment to that e-mail was the invoice with different price to what we paid over booking.com and a document in italian. I was supposed to sign that document to get through online check in. I asked few times for english or german translation but never got anything. Finally I translated it by google translator. It was a contract with apartment owner, which I then signed although not agreeable with one point, just to get through online check in.
However, despite bad feeling, everything went well. Day before our arrival Paolo sent instructions how to get in the flat and it worked exactly as he said.
4.3
Amazing location right in the heart of Portofino. We arrived earlier than check in, but the hosts were really accommodating and let us drop our bags off earlier. Apartment really clean and had all the necessary amenities. Really recommend and would definitely return.
FAQs
How much does this apartment cost compared to others in Portofino?
The average price for a rental in Portofino is £168 per night. This rental is £0 less expensive than the average.
Is parking included with this apartment?
Parking is not specified as an available amenity at Brand New Apt in the Heart of Portofino. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Brand New Apt in the Heart of Portofino pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Brand New Apt in the Heart of Portofino?
We found 6 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and dishwasher.
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