Hilton Hotel & Convention Jabal Omar Makkah

8.2

Excellent(13,357 Reviews)

Hotel in Mecca

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Hilton Makkah Convention Hotel, only moments from the Haram, offers majestic views and is close to the Sacred Mosque and few steps from Al Shubaikah Umrah entrance Gate. Our location is convenient to exploring the Holy City of Makkah.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Dishwasher

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Mecca

Nearby attractions

Exhibition Of The Two Holy Mosques Architecture

Alamoudi Museum | متحف العمودي

21.3 mi

Available Rooms

Executive King Suite with Haram View

1 King • 861 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Executive King Suite

1 King • 861 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Royal Suite with Haram View

1 Queen • 2 Single • 2475 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Queen Room

1 Queen • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Queen Room - Disability Access

1 Queen • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

££££

Hilton Hotel & Convention Jabal Omar Makkah

££££

8.2

Excellent(13,357 Reviews)

Hotel in Mecca

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Dishwasher

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Mecca

Nearby attractions

Exhibition Of The Two Holy Mosques Architecture

Alamoudi Museum | متحف العمودي

21.3 mi

Available Rooms

Executive King Suite with Haram View

1 King • 861 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Executive King Suite

1 King • 861 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Royal Suite with Haram View

1 Queen • 2 Single • 2475 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Queen Room

1 Queen • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Queen Room - Disability Access

1 Queen • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

8.2

Excellent(13,357 Reviews)

100% verified reviews

10.0

Jan 2025

Très bel hôtel en face du haram

Très belle structure.

Le monde au petit déjeuner

10.0

Jan 2025

Beautiful rooms to relax from a trip to the Haram

Everything was exceptional, the staff to the rooms to the food

Cannot fault a thing

10.0

Jan 2025

Loved everything about the hotel

Excellent service rooms were spacious

Nothing

10.0

Jan 2025

Un séjour de rêve و الحمد لله.

Le lieu le confort de l’ameublement la proximité au Haram le nettoyage quotidien la gentillesse du personnel La bonne nourriture et la générosité qui nous choyés .

Rien c’était magic

8.0

Nov 2024

Nice staff, breakfast and great location, but the room was not what we expected

Location, excellent breakfast and staff specially the deputy manager Miss Maha she was very nice and helpful during the check in

The room, we were 4, 2 adults and 2 kids I booked triple room with 1 extra bed but what we got was a double room with only 1 extra bed, after I complained they told me you have to pay extra for an additional bed but after arguing they provided the extra bed however the room was very congested as it was double room not triple room which I booked At reception They all the rooms are like this which is difficult to believe

10.0

Oct 2024

Perfect.

I had a pleasant stay at the Hilton Makkah Convention Hotel. The hotel was very clean, and the breakfast was perfect with a variety of options to start the day. While the dinners were decent, the menu could be further enriched with more variety to elevate the dining experience. The location is a major plus, as the hotel is only a 3-5 minute walk to the Haram, making it very convenient for prayers. The staff were courteous, professional, and always willing to help. Even after checkout, I was able to store my luggage until my train departure, which made my day much easier. Overall, a great place to stay for anyone visiting Makkah, with excellent service and proximity to the Haram.

Nothing

10.0

Oct 2024

excellent

Location

Breakfast

7.0

Oct 2024

Average

Breakfast buffet and prayer facility with jammat in hotel with haram.

Staff was rude and very rushy hotel. No facility of drop to haram through shutter service, even for old people who don’t walk much.

10.0

Oct 2024

Excellent

Exellent tout étais parfait et trés trés belle hôtel le personelle d'étage et au petit soin enfaîte toute l'équipes un tréS grand merci aux personne d'étage et aux réféctoire🥰👏 si il pouvais juste baisser un peut leurs prix pour que je puisse rester plus longtemps sa serais parfait .😉

10.0

Oct 2024

Lo recomiendo 1000%, volveré inchAllah.

El hotel en general me ha encantado, todo es perfecto. La comida genial, la ubicación muy cerca de la mezquita sagrada, cerca de tiendas y centro comercial. El personal del hotel muy profesional, muy proactivo y resolutivo. Destaco el personal de los dos restaurantes: el Sr Khalid Adel es un excelente profesional, nos ha acompañado y nos ha aconsejado durante nuestra estancia, y no me olvido del Sr Harun y el Sr AbdulAziz que me han tratado fenomenal en el "Sahein Restaurant" y por cierto, os recomiendo comer ahí.

6.0

Oct 2024

Gutes Hotel, mit großem Bedarf an Personal Schulung und Systeme Aktualisierung

Die Nähe zum Haram ist sehr gut. Das Frühstück ist toll. Das Zimmer ist ebenfalls gut mit toller Blick auf Haram.

Durcheinander was gezahlt wurde. Jeder am Rezeption sagt was anders. Aufgeweckt nach unserer Umrah, da angeblich haben wir nicht bezahlt. Ebenfalls ein Weckruf an unserem letzten Tag, was wir nicht bestellt haben. Keiner war dran, aber wir waren frühzeitig aufgeweckt, wo wir Schlaf gebraucht hätten. Nach 2 Tage Frühstück problemlos gefrühstückt hatten.am dritten Tag, sagte die Dame am Eingang, wir hätten Frühstück nur für einen Person. Dann hat die ganze Familie draußen gewartet bis geklärt wurde. Das Personal was die Fälle oben beschrieben betrifft ist unprofessionell, was man bei solchen Hotels einfach erwartet. Sehr enttäuschend diesbezüglich.

9.0

Oct 2024

Excellent.

The only missing thing was room refrigerator, otherwise location and price were great. Breakfast was great, many choices.

The only missing thing was room refrigerator,

9.0

Oct 2024

Our stay was very satisfactory- staff was friendly and helpful; close to Haram.

Room- okay Breakfast- Excellent; very healthy Location- Perfect close to Haram Sharif

Exhaust fan in the bathroom did not seem to be working; more drinking water supply; masjid on 3rd floor could be improved (overall space).

6.0

Oct 2024

جميله بشكل عام

الاثاث جديد غير مستهلك

خدمه تنظيف الغرف سيئه

1.0

Oct 2024

اقامه للاسف سيئه وغير مريحه

لاشي فقط الموظفون محترمون

اثاث الغرفه ومفارش الاسره قديمه ورائحه كريهه جدا وإطلاله الغرفه مكانها سرير الثالث مغطي على الاطلاله كانت كتمه الغرفه جدا غير المتوقع

9.0

Oct 2024

Very pleasant stay

Excellent choice of food

7.0

Oct 2024

Hilton Convention Makkah

The hotel is immaculate , and I enjoyed the breakfast really nice. The staff was really good and pleasant from reception to the kitchen and room cleaning staff all great.

It's not good for Elderly parents as its on a hill was hard for my dad, who was in a wheelchair.

9.0

Oct 2024

Great hotel for pilgrims

Premium quality hotel, spacious rooms, plenty of amenities provided and a clean bathroom - All the staff were polite and good natured - Delicious food in Sahtein restaurant + diverse breakfast options - We were missing a single bed in our room and they promptly provided one - Great location, within a few minutes of walking distance to Masjid al Haram

Some miscommunication with porters which delayed check out - Asked for powder milk over the phone but kept being transferred back and forth between departments and in the end didn't get it

8.0

Oct 2024

My stay was good had a bit of problem on arrival but the manager after sorted the issue

Didn't have any breakfast next time maybe for more days

Checking in time should be organised for the people travelling long journeys the arrival time could be different from the checking in the hotel depending on the arrival they need to consider that not to be left out until checking in time it's difficult to find another way of accommodation

9.0

Oct 2024

Thanks

Personnel and cleanliness

Nothing

10.0

Sep 2024

استمتعنا بالإقامة في الفندق

1 - الفندق جديد 2- سعره اقل من باقي الفنادق في نفس المنطقة 3 - الفطور متنوع

يبعد عن ساحات الحرم حدود 200 متر ولكن الفندق على منطقة مرتفعة قد يكون متعب للأشخاص الكبار ولكن الفندق يوفر عربة غولف تبدأ من 10 ص الى 10 م وأيضا يوفر (wheelchair) ويمكن الاستعانة بخدمات أي عامل لدفع العربة الى الفندق بمبلغ بسيط، لذا لايعتبر عائق موقع الفندق

9.0

Sep 2024

My family was very happy with our stay. We will most definitely will be back in Sha Allah

We stayed in Hilton Makkah for 3 nights We upgraded to a suite with Haram views. The view was spectacular! Unfortunately we had arrived to the suite which was not completely cleaned and refreshed After our Umrah we were too exhausted to deal with the situation, so we left it to the next day, to express our concerns but when we did, we were very pleased with how quickly the situation was dealt with. Dude the cleaner did an amazing job We loved every minute after that and would most definitely stay again Checking in and out was very smooth Breakfast was really good with a great variety and the National day festivities were awesome!

Nothing

10.0

Sep 2024

شكرا من القلب

كل شي

لا يوجد

8.0

Sep 2024

رائع

8.0

Sep 2024

Splendid . I would like to repeat my experience

All facilities are exclusive Nice rooms Public toilets private

The sevice in the restaurant on the 8th floor not too satisfactory .Cutleries were not often laid on the dining . If you request , it takes time to get response

7.0

Sep 2024

تجربة زيارة لن تتكرر ولم ولن انصح بها اصدقائي ولا عملائي

النظافة وخدمات الغرف وموظف الاستقبال سليمان الشحيتان محترم ومبتسم ويريد حل اي مشكلة للضيف وبالفعل قدم لي ترضية حلويات وقهوة عربي وتمر وفاكهة لغرفتي في الفندق وهذا مثال للموظف الذي يحافظ علي مكان عمله ويريده ان يظهر بافضل صورة في التعامل مع الضيوف تليفوني في مصر 01060409595 هناء عيسي المحامية شكرا

الحسابات سيئة للغاية ومازالت مشكلتي معهم وسأرسل شكواي للمركز الرئيسي مشكلتي ملخصها انني حجزت عن طريق بوكينج والدفع عند الوصول بعملة البلد وهي الريال السعودي وصلت الفندق الساعة 12 الظهر لأتفاجأ بانه قد تم سحب مبلغ الحجز من بطاقتي البنك علما بان البنك الاهلي المصري ياخذ علي كل معاملة خارج البلد 5٪؜ مقابل تغيير العملة فلماذا تم الخصم وانا لم الغي حجزي ووصلت في يوم حجزي انتم تتعاملون مع عميل وليس مع لصوص ان لم احضر من حقك خصم مبلغ الحجز كاملا بلا تردد ما ذنبي ان ادفع رسوم زيادة تدبير عملة تليفوني موجود إيميلي موجود الاهتمام بالعميل والمحافظة عليه كانت تستوجب الانتظار حتي موعد الدخول وان لم احضر اخصموا بطاقتي الحمد لله حدها الائتماني كبير لن ألغيها عشان ليلة في فندق اتمني التواصل معي لمعرفة لماذا تم الخصم كما ان موظف الحسابات لم يقابلني رغم طلبي مقابلته لمعرفة الوضع وابلغني انه تم الخصم وانتهي الوضع لا نسترد المبلغ ولا نعوض العميل وحتي لا نقابله للتوضيح ملحوظة كان عندي لديكم حجز آخر اليوم التالي ودفعت قيمته نقدا بالريال السعودي خوفا من ان يتكرر خطأ الماليات عندكم ويتم خصمها من البطاقة تليفوني في مصر 01060409595 هناء عيسي المحامية شكرا

9.0

Sep 2024

Super

Très bien

8.0

Aug 2024

Uitstekend

Goede ontvangst vriendelijke en je wordt goed geholpen

5.0

Aug 2024

جيده

قريب من الحرم وهادي وسهولة الوصول للحرم

كل شي تمام فقط ملاحظه في الحمام التصريف الماء

9.0

Aug 2024

Nice I recommend for short stay

Close to the Haram and good price

Very busy and team are bit overloaded

8.0

Aug 2024

Nice relaxing religious holiday

Location

No drinks for dinner price not included

10.0

Jul 2024

انصح لمن اراد زيارة الحرم ان يتجه الى فندق هيلتون للمؤتمرات بجبل عمر لقربه من الحرم ولنظافته

حسن تعامل الموظفين قرب الفندق من الحرم

كل شي كان جميل

9.0

Jul 2024

Très bel hôtel, personnel très aimable et disponible.

Accueil impeccable. Soulaimane et une fille de la réception nous ont offert un early Check in. Ils ont été efficaces car notre Oumra était à 10h00. Je tiens à leur remercier.

Le prix sans petit déjeuner c’est un peu l’arnaque car une semaine avant notre arrivée , ma sœur et son mari ont séjourné le même prix avec petit déjeuner. Je trouve scandaleux que ll’hotel charge des taxes entre 20 et 30% sur toute les services de l’hôtel : room service , cofee louange , Blanchisserie ect

10.0

Jul 2024

There’s a reason I continue to come back here

Everything. Staff was incredible. Especially shahid ulla on the 10th floor who made our stay even that much better

Nothing!

8.0

Jul 2024

مكان إقامة جميل وقريب للحرم أنصح بزيارته

الغرف واسعة ونظيفة ، الافطار ممتاز ومتنوع ، العاملين في المطعم ودودين وخدمتهم ممتازة خاصة الموظف طلال الله يسعده اشكر مديرة الفندق كانت قمة في الأخلاق والتعامل .

مكيفات الممرات كانت ماتشتغل، عدم تجاوب موظفي الاستقبال والتأخير في تلبيه الطلبات وكذلك تعامل موظفة استقبال المطعم كان سيء للغاية .

10.0

Jul 2024

بارك الله فيكم

القرب الي الحرم والنظافة وامعاملة الطيبة من قبل الموظفين

10.0

Jul 2024

ممتاز

كل شي وحسن استقبال موظفي الاستقبال وخاصة الاستاذة فاطمة

لاشي

9.0

Jul 2024

Really nice

Everything ,loved the breakfast

7.0

Jun 2024

العمرة والحج

الفطور متنوع

الموظفين العاملين على خدمة العملاء غير مرنين ومتعاونين مع النزلاء وضعف التواصل مع قسم التجهيز والنظافة للغرف

FAQs

How much does this hotel cost compared to others in Mecca?

The average price for a rental in Mecca is £31 per night. This rental is £43 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hilton Hotel & Convention Jabal Omar Makkah. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hilton Hotel & Convention Jabal Omar Makkah pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hilton Hotel & Convention Jabal Omar Makkah?

We found 10 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.

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6.9

Good(20,697 Reviews)

Pullman ZamZam Makkah

Hilton Hotel & Convention Jabal Omar Makkah

Hotel in Mecca

Reasons to book

About this hotel

Amenities

Map of Mecca

Nearby attractions

Available Rooms

Executive King Suite with Haram View

Executive King Suite

Royal Suite with Haram View

Queen Room

Queen Room - Disability Access

Hilton Hotel & Convention Jabal Omar Makkah

Hotel in Mecca

Reasons to book

About this hotel

Amenities

Map of Mecca

Nearby attractions

Available Rooms

Executive King Suite with Haram View

Executive King Suite

Royal Suite with Haram View

Queen Room

Queen Room - Disability Access

Reviews

FAQs

How much does this hotel cost compared to others in Mecca?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hilton Hotel & Convention Jabal Omar Makkah pet friendly?

What amenities are available at Hilton Hotel & Convention Jabal Omar Makkah?

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