Location

Price was extortionate , poor breakfast No heating in the room

Bedroom very clean

Traffic noise …

Expensive

the best stornoway pudding ever !

Convenient hotel with all we needed. Very clean and comfortable couple of nights with a great restaurant. Great location to explore the island.

Staff were friendly. Excellant breakfast and Carvery which is on menu every day. Not very taken as an older person with the rest of dinner menu, great for younger people but not for us at 70 and 80 years. Hotel was comfortable, waiters and waitresses were busy but friendly, Leanne was lovley. Very central location. We took our car over so managed to do a great many miles. Must visit is Luskentyre Beach, most beautifel beach I have ever seen.

No information in room or readily available about hotel. For instance went out one night came back at 11-10 pm to find we were locked out. Took some time phoning hotel to get in, if we hadn't had a phone no idea how we would have got their attention. Wasn't a big deal but would have been nice to know . Disappointed to be unable to get a sandwich at 2-30 on a Sunday given that there is nothing much open on island on a Sunday. Was offered a club snadwich at £13 but a bit much x 2 for a snack. As older people we cannot eat 2 full meals per day.

Room was good - Breakfast was really good buffet.

We had quite a bit of road noice.

The location and easy parking were perfect. The staff were all extremely friendly and helpful, a real asset for the hotel

I had booked a superior room but I didn't feel the room was all that superior. It was smaller than I expected with a couple of housekeeping issues I have mentioned to the reception staff The hotel seems to mainly cater for large coach parties and so the dining is buffet style and reflects that. We chose not to eat there other than for breakfast

The hotel was at a good location and the hotel staff was friendly.

I booked a single room at the hotel and I was shocked, as I stepped into my accomodation. My room did not have a window! There was only a dirty skylight in the ceiling with no sunlight coming through. I feld claustrophobic in that room. I could only switch the room from the second night on, but I was so happy I could switch at all!

Clean cosy room, friendly staff.

Friendly

friendly staff and the food was especially good

Nothing

pretty central

They turn off the heating every few hours so it becomes quite cold the room,not impressed with that idea 👎

Central location. Food was exceptional, staff were friendly. Breakfast was really good. Room was very clean and bathroom spotless. All in all EXCELLENT value for money. Better than many 4 star places.

Nothing

everything

nothing

restaurant and food was very good

no window in room only a sky light. mattress on bed was awful. Still have back ache 2 days later.

proximity to ferry

small rooms , no shaving toiletries, no cleaning done for 3 days straight

Friendly reception staff that couldn't do enough to help us. Room was clean and well furnished. It was great for a single night.

Floor boards squeaky and you could hear all the comings and goings from people in neighbor rooms.